Agnieszka Bieńkowska

• Professor
• Professor at Wrocław University of Science and Technology

Purpose Amidst dynamic global changes, migrant workforce dynamics have become complex due to voluntary and forced migrations, coupled with talent competition. Paradoxically, many migrants experience deskilling and brain waste in host countries. To optimize migrant skills for enhanced job performance in fluctuating organizational and environmental c...

The article investigates the impact of employees’ dynamic capabilities (EDC) on job performance during various stages of a crisis in an organisation caused by a Black Swan event, mediated by job-related attitudes, such as person-job fit, work motivation, job satisfaction, and work engagement, based on EDC model of job performance. The article inclu...

The article concerns the role of employees’ dynamic capabilities in boosting the perceived job security of employees in contemporary organizations. It is assumed that the fit between employees and their job (P-J fit) and employees and their supervisor (P-S fit) in mediating the influence of employees’ dynamic capabilities on perceived job security....

https://www.money.pl/gospodarka/manipuluja-wykorzystuja-niszcza-jak-bronic-sie-przed-takimi-szefami-6966690933816192a.html Jednym z typów przywództwa, które zawsze przynosi negatywne skutki zarówno dla pracownika, jak i dla organizacji, jest przywództwo fałszywe. Jak je rozpoznać i bronić się przed nim, opisują w tekście dla money.pl prof. Agniesz...

Various styles of leadership have the potential for positive and negative influence on employees and organization. The monograph offers a new approach and proposes the systematic analysis of negative leadership traits and behaviors through the broadening of existing approaches (based on employees’ orientation and organizational orientation) by anal...

The article concerns the potential influence of employees’ dynamic capabilities on the performance of entire organization, which operates in crisis caused by Black Swan event. It is the expansion of job performance model based on employees’ dynamic capabilities, proposing the possibility of translating the positive influence of those capabilities o...

The purpose of the paper is to analyse the influence of crisis management on job performance as well as indicate a mechanism, which supports such influence. The theoretical model was proposed based on a literature review, showing the role of organisational trust, organisational communication, knowledge sharing, job security and openness to change i...

The paper concerns the role of controlling—a contemporary management method—in organizations operating under conditions caused by COVID-19 as a black swan event, which may cause a crisis within an organization. The main aim of the paper is to verify whether quality of controlling has the ability to mitigate negative effects of organizational disrup...

This paper concerns the influence of IT dynamic capabilities on controlling effectiveness. The main aim of the article is to verify whether IT dynamic capabilities strengthen the influence of dynamic capabilities of controlling on organizational performance through quality of controlling, as well as job performance of managers and employees, showin...

Turnover-mitigating effect of servant leadership on job performance A B S T R A C T Job performance is an extremely complex factor affecting organisational performance. The literature recognises factors impacting job performance positively and negatively. This article aims to verify the turnover-mitigating effect on the relationship between servant...

The COVID-19 crisis forced many changes to occur within organizations, which were necessary to keep the continuance of the organization’s operations. Job performance seems to be an important factor determining such continuance, through its influence on the performance of entire organization. Shaping and keeping job performance in times of COVID-19...

The paper aims to verify the Job Performance Model based on Employees’ Dynamic Capabilities (EDC) and explain the mechanisms shaping job performance based on EDC in an initial phase of the crisis in an organisation due to the Black Swan phenomena, on the example of the COVID-19 pandemic of 2020. Empirical research on Italian organisations affected...

Based on the fact that it is not enough for an organization to simply implement controlling to ensure its effectiveness, the chapter discusses the concept of quality of controlling understood as the degree to which the set of the inherent properties of products of controlling meets the requirements of both the recipients of these products, and also...

The chapter presents the research methodology: the aim and the scope of the study are defined by presenting the various stages of the study, the sample description, variable characteristics, as well as descriptive statistics and reliability analysis of scales. The research results are presented based on those data. A basic research procedure was co...

This chapter describes four groups of determinants influencing the functioning of controlling in organisation in accordance with the Controlling Effectiveness Model concept: referring directly to the work of controllers named controllers-orientated organisational determinants; referring to the work of managers and employees in the organization name...

Controlling is a method, which is most often used in contemporary organizations. The expectation of improvement of the organization’s results is the most important reason of controlling implementation. The relation between controlling use and organizational performance is often taken for granted, however there are no comprehensive research explaini...

IT solutions have a significant role in supporting controlling processes, as well as in shaping the performance of organization as a whole. The aim of this article is to examine the impact of controlling dynamic capabilities on organizational performance through quality of controlling and verify the role of IT support for the obtainment of benefits...

Focusing on the controlling management method, this book considers the conditions that must be met within a given organization in order for controlling to achieve the desired level of product quality, allowing it to enhance the performance of the organization as a whole. The book describes the influence of each identified group of conditions on the...

The article aims to explain how controlling influences an organisation as a whole, considering the job performance of employees and managers. It describes the development and verification of the Controlling Effectiveness Model, which characterises the impact, the place of each variable and the direction of each relationship in the effort to shape o...

The impact of employee activities on creating the brand management process is becoming increasingly important in the modern economy. Therefore, the role of employees in shaping brand performance should be defined. The study investigates the mediating role of employee brand commitment in the relationship between employee openness and brand performan...

This article concerns the Organizational Reliability Model (ORM) verification in the crisis escalation phase caused by critical conditions of organization functioning induced by the COVID-19 pandemic. ORM is constituted by three reliabilities, human resources, information technology, and management, which are mediators through which Type-1 and Type...

This article concerns the newly developed construct—EDC (Employees’ Dynamic Capabilities)—and the mechanism of its influence on the job performance of contemporary employees aiming to contribute to the sustainable development of organizations. EDC seems to be especially important in a modern, dynamically changing work environment, in which obtainin...

Contemporary Higher Education Institutions (HEI) are organizations, which are shaping future generations of world inhabitants. The management of these institutions (and especially universities) is an extremely current and important issue, especially from the point of view of the goals set for these organizations. It is no longer enough to administe...

The main of the article is to present a theoretical IT reliability-based model of excellent IT solutions for controlling. The problem of the evaluation of IT solutions for controlling is presented. IT reliability is proposed as one of the measures of those solutions. Its usefulness for differentiating groups of users is verified to establish the po...

The aim of the paper is to verify whether IT solutions reliability has stronger influence on results of controlling in organizations operating in more mature economy (more mature organizations and solutions) than in organizations operating in less mature economy. The hypotheses were verified empirically on the sample of 1122 organizations (from Pol...

U članku se razmatra pitanje kontrole promena tokom vremena u organizacijama koje posluju u Poljskoj. Upućeno je na rešenja kontroling modela koje je predložila A. Bieńkowska [2015], koji bi trebalo da obezbedi da se maksimalne moguće koristi od implementacije kontrolinga ostvare sa odredenim troškovima u tom pogledu. Pretpostavljeno je da bi u pro...

Rad je posvećen analizi uticaja upotrebe kontrolinga na upravljanje kontinuitetom poslovanja (UKP). Analiza se koncentriše na UKP zrelost i njen uticaj na organizacione rezultate. Pretpostavlja se da je upotreba kontrolinga jedan od faktora koji utiču na taj odnos. Empirijska istraživanja se sprovode kako bi se proverile formulisane hipoteze na tem...

The article considers a topic of pedagogical skills needed in HEI. The main aim of the paper is to present comprehensive set of competences necessary in the work of an academic teachers from HEI (Higher Education Institutions) and measurement method allowing for the assessment of academic teachers' skills in order to identify fields for further sel...

The article indicates the need to apply IT solutions in research and reference laboratories operating in Poland in the context of measurable benefits. The results of empirical studies carried out in 84 laboratories are presented. Most of the surveyed entities declare the use of standard (typical) information systems, and almost three-fifths use spe...

The quality of controlling outputs is often indicated as an important factor influencing results obtained due to controlling implementation. However, efficient functioning of controlling seems to be impossible without IT. The notion of IT reliability is discussed in the paper as a potential factor determining the achievement of high quality of cont...

Nowadays trust is perceived as one of the key factors that can build organization’s competitive advantage, increase the efficiency of its functioning and ability to develop. It can be expected that shaping trust in organisation will influence improvement in various aspects of its functioning, especially effectiveness. This issue has not yet been th...

Selected functional solutions of strategic controlling in organisations operating in Poland The purpose of the article is to present partial results of the nationwide research with regard to selected functional solutions of strategic controlling. They concern the concept and tasks of this controlling. The paper characterises theoretical aspects of...

In scientific discourse, opinions exist about the passing of knowledge management. These voices are incompatible with an argument that, in the era of knowledge-based economies, organizations need to be moving towards this concept of knowledge management. Such divergence requires examination. Hence, this paper presents the findings of a thorough lit...

The purpose of this study is to discuss the trust within and towards an organisation in the context of implementation of controlling therein. In this context the essence of trust and its importance in organisation management was presented, as well as trust in the contemporary management methods and concepts. Controlling as a trust-building factor i...

The aim of the article was the analysis of the relations of the coexistence of the Enterprise Resource Planning (ERP) and selected management methods: Benchmarking, Business Process Management (BPM), Business Process Reengineering (BPR), Balanced Scorecard (BSC), Competency-based Management (CBM), Customer Relationship Management (CRM), Knowledge M...

The problem of controlling concepts should be considered as a complex issue. Controlling concepts are understood as a specific way of controlling implementation that is characterized by a peculiar choice of functional, organizational and instrumental solutions of controlling. In the literature, there are three basic concepts of controlling: informa...

W artykule scharakteryzowano istotę i cechy organizacji sieciowej. W kontekście specyficznego sposobu współpracy miedzy organizacjami - partnerami w sieci wskazano dużą potrzebę koordynacji działań poszczególnych podmiotów w celu realizacji współuzgodnionych zamierzeń i zaproponowano controlling jako metodę wspierającą sprawne zarządzanie organizac...

The effects of the coexistence of Controlling and other management methods (benchmarking, BPM, BPR, BSC, Competency-based Management, CRM, ERP, KM, LM, Outsourcing, Six Sigma, TQM) have been analysed. The complexity and dynamics of modern management systems in fact re-quire simultaneous and/or sequential application of many concepts and methods of...

Celem artykułu jest prezentacja wyników badań empirycznych odnoszących się do efektów wdrożenia zarządzania wiedzą w przedsiębiorstwach funkcjonujących w Polsce, jak również osiągania tych efektów w kontekście współwystępowania omawianej metody z innymi metodami/koncepcjami zarządzania. We wstępie, w ujęciu teoretycznym omówiono zarówno zależności...

The aim of the article was to present the results of research carried out in testing and calibration laboratories functioning in Poland that had implemented the accredited management system. The identification of the degree of implementation of the principles of TQM in laboratories was pointed out. The quality factors in testing and calibration lab...

The main objective of this paper was to develop a graphical presentation of a measure of an em-ployee's competence (ECVM) for a job position. In this context, the essence and formula for measur-ing the value of an employee's competences have been presented. This formula makes it possible to provide a definition of the method for determining the tot...

Process controlling in management of the organization (Summary) The paper presents the concept and the essence of the process controlling as an instrument supporting application of a process approach in the manage- ment of the organization. In particular, outlines the specifics of functional, orga- nizational and instrumental solutions of process...

Purpose of the article: The contemporary research has shown that controlling as a method of management support is gradually becoming more and more popular and recognised in Polish enterprises. This article fo-cuses on the features of the Polish concept of controlling at each stage of its development. Methodology/methods: The paper is based on the c...

Badania i pomiary (usługi badawcze) immanentnie towarzyszą prowadzeniu prac naukowo-badawczych oraz procesów technologicznych. NiezaleŜnie od kontekstu, badania i pomiary moŜna potraktować jako usługę świadczoną na rzecz zarówno klienta wewnętrznego, jak i zewnętrznego. Jednym z podstawowych wymagań dla usług badawczych jest ich wiarygodność i rzet...

The aim of the article was to present the results of research carried out in laboratories that had implemented the accredited management system. The general evaluation of the effect of system implementation (including a synthetic assessment of the current quality relative to the quality before the system implementation, as well as evaluating the re...

The aim of this paper is a presentation of the needs and the scope of coordination of actions on the region and local energy market. Some institutes on the local and regional energy market and their competences to ensure energy security were characterized. The basic and auxiliary functions for the energy security were presented in the form of the v...

In the study, the need for the research of controlling solutions adopted in practice has been justified. Furthermore, the authors have presented the results of the research into the functional solutions of controlling applied in big enterprises in Lower Silesia. They have also characterised the concepts of controlling adopted in those enterprises a...

A need of evaluation of responsibility centres in range of quality was justified. Their essence and rules of its creation were characterised. Quantity criterions of evaluation the discussed centres were listed and the way of qualifying the quality criterions was pointed. A method of complex evaluation the responsibility centres was presented.

The paper presents the critical evaluation of the definitions of quality management and its functions according to the Term Standard ISO 8402:1996. The authors proposed their own definition of quality management and specified the quality management functions based on traditional concept. This approach allowed the author to define controlling as a m...