Aeron ZentnerCoastline Community College · Institutional Effectiveness: Research, Analytics, Accessibility, Planning, and Grant Development
Aeron Zentner
Doctorate of Business Administration
About
100
Publications
109,866
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38
Citations
Citations since 2017
Introduction
My current research includes the topics of innovation, leadership, strategy, change, analytics, data literacy, and higher education.
Additional affiliations
June 2014 - July 2015
Position
- Dean of Institutional Research, Effectiveness, Planning and Grant Development
June 2013 - May 2014
September 2008 - May 2013
Education
June 2010 - January 2014
Publications
Publications (100)
The recent climate of reporting course and service assessment data has an emerging trend of institutions seeking to establish data warehouses within the siloes of cyberspace in the name of effective planning strategies. The process of driving efficiency has now succumb to more administrative work on the technical end and has created a new mound of...
Innovation has become an integral part of increasing performance and competitiveness in the rapidly changing volatile business market. To effectively respond to the demands of innovation, the strategic decision making process has to encompass a broad spectrum of attributes which constructs and approaches environments are dependent upon the capabili...
The term corporate social responsibility (CSR) has been a continuously evolving concept over the past half century as a strategy to signify social and environmental conscience. However, this philanthropic strategy has become a new paradigm of competitive advantage across many industries. As this strategy continues to progress, the definition is war...
The purpose of the study was the investigation and alignment of antecedents of turnover intention across general turnover literature and IT industry with IT professionals in higher education as means to draw generalization between the three groups. A review of literature provided alignment and association of antecedents across the groups while dete...
As the shift in global market continually progresses, innovative strategies to maintain competitiveness are imperative to maintain stability in the rapidly changing business environment. The implementation of change has remained a challenge for managers who face the pressure of maintaining competitiveness, as the organizational livelihood is depend...
The emergence of artificial intelligence has taken a variety of form across industries with a promise of advancement, efficiency, and effectiveness. While chatbots and information scrapers have existed for decades, the advancement of applications such as Chatbot has gain viral attention specifically in higher education. The following report provide...
Making the transition to an online or virtual or learning environment can be intimidating when adapting a traditional in-person course or training to a different instructional modality. Online and virtual learning environments provide the opportunity to create a broader space to attract a variety of students. Therefore, one must consider the cognit...
The COVID-19 pandemic has made a major impact on higher education and affected students' livelihoods and attainment of education. To help students during these challenging times the Federal CARES Act was established to provide financial relief and support students in their time of need, However, not all students are eligible to participate and thes...
The emerging trend of increasing numbers of third-party data breaches and publicly exposed data has deep impact on consumer trust. These breaches affect multiple industries and government agencies including online retailer Target Corporation, Marriott Corporation hotel chain, and the United States Office of Personnel Management which have all been...
Cyberattacks by nation states and other organized groups against the United States have continued to escalate in recent years with ever-increasing concerns about ransomware attacks and other cyberattacks on the public sector and critical infrastructures. Society is highly dependent upon these critical infrastructures for water, food, communication,...
Cyberattacks by nation states and other organized groups against the United States have continued to escalate in recent years with ever-increasing concerns about ransomware attacks and other cyberattacks on the public sector and critical infrastructures. Society is highly dependent upon these critical infrastructures for water, food, communication,...
The churn rate of innovation has become constant with the emergence of globalization and technological advancements. The ability for organizations to maintain competitive advantage stems from many different veins; however, modern perspective and strategies indicate that for long-term sustainability, firms are scaling outside of their market (blue o...
The ability to persevere and achieve one's goals has been studied throughout social and cognitive psychological research, which has found that motivation, effort, resilience, and personal characteristics (e.g., optimism, creativity, and confidence), coined as grit, are associated with achievement. While completion rates in higher education have sli...
In modern society, consumers are seeking more than text, visuals, or dictation to absorb information, appreciate art, be entertained by media, etc. Learning in the information age plays by different rules than historical practices, as knowledge points are interwoven throughout all aspects of society and have alleviated the challenge of access to re...
The emergence of technological and social expectancy, intentional actions, and real-time results have higher education institutions rapidly shifting policies, practices, and behaviors to meet the needs of their respective communities (e.g., prospective students, current students, alumni, employees, partners, and external compliance organizations)....
An unstable climate exists within higher education as there is an anticipated high rate of employee attrition to occur over the next decade with the mass retirement of the Baby-Boomer generation. To be proactive, institutions have developed staffing plans, which provide an arbitrary framework that outlines human capital needs based on educational d...
In today's data-filled society, institutions are abundant with information but lacking in the transformation of information to knowledge and further utilization of knowledge to support actionable change. The focus of the present study was to develop an instrument to gauge institutional maturity with regard to the level in which information is utili...
The focus of the study was to determine if a difference existed with student academic level placement when utilizing traditional placement exams versus using high school performance metric multiple measure placement. Additionally, the study explored academic performance outcomes between similar populations that utilized the different placement inst...
Accreditation is an important distinction of education quality in the realm of colleges and universities. According to the US Department of Education, the purpose of accreditation is to certify that the education given by institutions meet national standards of quality. Fundamentally, accreditation ensures that students are obtaining a quality educ...
The direction is an essential component for leadership effectiveness and organizational success as without it; organizations would maintain stagnant. Direction, vision, and communication of an organization are similar to the neural network in the human body, as a simple misfire could trigger major implications. An emerging strategy throughout many...
Recently, mentorship has emerged in higher education as a supplemental support system to build student engagement and provide a haven for students to obtain support. Relevant research finds that there are variances in student academic performance and race. Culturally, the Asian American and Pacific Islander (AAPI) population is rooted in community-...
Research articles throughout different settings and industries disaggregate diverse communication behaviors reflect the positive associativity with leadership. The reflection of Lincoln's communication skills sets affirmed that the principles of the communication are timeless to building relationships and influencing other. The focus of the paper w...
The topic of grit has been a highly sought after set of traits as it carries positive correlation with individual performance and in turn, has reflected to have a positive impact organizational outcomes. Recently, grit has emerged in higher education as a non-cognitive factor to drive student performance. Relevant research finds that there are vari...
In recent years the evolution of the global market has prompted firms to reconfigure strategies in order to compete and maintain ground on the global business platform. The rapid changes in consumer demand and in technological advancements through innovation has organizations seeking new strategies to maintain market stature by venturing into new o...
The topic of failure primarily carries a negative perception as it is the result of an unexpected outcome that may carry negative implications on performance or hopeful achievement. However, recent literature suggests that failure can be a catalyst to spark organizational learning, ideation, and innovation. The following paper discusses strategies...
The focus of this paper is to provide a framework to suggest that effective thinking is an essential element to the ideation and innovation process. The review of the case study found that a range of elements need to be established in order to support collaborative creativity. Though the aspects of diversity and professional expertise were present,...
Servant leadership focuses on the betterment and support of others by seeking to meet the interests, needs, and ambitions of others’ above one’s own. The following paper looks at philanthropy as a catalyst to drive servant leadership behaviors based on situational proximity. The findings of the case study suggest as an individual’s proximity or ass...
The emergence of servant leadership has considered to have a positive impact on employee behavior and organizational performance. While the theory and approach has not been adopted to scale, organizations that have implemented these principles have been able to astound the competition with greater financial performance. To affirm this viewpoint, a...
Servant leadership focuses on the betterment and support of others by seeking to meet the interests, needs, and ambitions of others' above one's own. This can be exhibited through many ways and the case of Bill Gates, philanthropy and humanitarianism has been the central to his success. The following paper will highlight the servant leadership prin...
The negotiation process has become an established practice throughout organizations, as means to facilitate collective agreement between different constituent groups. Negotiation strategy has been discussed throughout literature and provides a wealth of knowledge across broad frameworks to support the discussion process and methods to support effec...
Conflict is a common theme that occurs on a constant basis in all aspects of life and can have negative and positive implications based on the situation. Organizational conflict has been studied throughout the past century and has rendered insight and models to help foster environments to help shift behaviors towards positive outcomes. The followin...
Change leadership and management has become an essential element in the DNA of organizations to establish and maintain in the competitive global market. However, higher education though preparing the future workforce and leaders does not face the security to consistency change, specifically within the two-year institutions. The recent climate of th...
Change has become a vital element in the fabric of organizations to establish and maintain in the competitive global market. Many theories and models across leadership and management literature have emerged to facilitate and drive changes. Though many of these models have been considered to be highly effective in certain settings. Through the revie...
Leadership has been an increasingly growing topic throughout literature and has become timely with the mass departure of the Baby Boomers generation leaders. Researching leadership strategies have researchers searching for the best behaviors associated with effective leadership outcomes. The following study assesses leadership interaction of two ca...
The theory of servant leadership has been considered a grey area within leadership literature, as certain perspectives suggest the theory to resemble an oxymoron as it focuses on service and leading others. However, literature reflects servant leadership to have a positive impact on organization and team level performance. The focus of paper was to...
Leadership has been an increasingly growing topic throughout literature with the mass exodus of the Baby Boomers. These preparation strategies have researchers searching for the best attributes associated with effective leadership outcomes. The following study looks at attributes of two distinguish collegiate coaches to determine if any common them...
A growing strategy in the post-modern research era is the utilization of self-reported perceptions of oneself and capabilities in relation to other metrics to draw associativity to draw conclusions. The field of emotional intelligence has been assessed through countless research studies and has found to have positive effects and projections for one...
The book of Revelation provides a structural emphasis the prophetic unveiling of God's eternal plan for humankind. A section analysis was conducted to determine the integration points between the Old and New Testament books. The findings of the research concluded that the book of Revelation is categorized into three sections, which align across scr...
The climate of higher education has shifted attention to accountability and evidence-based planning as the centralize force for college progression. As mandated from accrediting bodies, institutions have levitated to models of continuous quality improvement mechanism and strategies. This new paradigm has brought about resistance and reluctance to c...
Leadership skills have been a predominant topic throughout literature as means to discover key influencers of success. A plethora of findings have emerged throughout different settings and time frames. Additionally, frameworks have been developed to determine which skills are associated with outcomes. Though these tools show positive opportunities...
The gospels of the New Testament provide a rich portrayal of the life, ministry, death and resurrection of Jesus Christ as the fulfillment of the Old Testament prophesy as establishing a new covenant between God and man. One may question the specific need to reiterate the same story through four consecutive books. The purpose of this research is to...
The recent climate of reporting course and service assessment data has an emerging trend of institutions seeking to establish data warehouses within the siloes of cyberspace in the name of effective planning strategies. The process of driving efficiency has now succumb to more administrative work on the technical end and has created a new mound of...
The plight of organizations in the global market has been the pursuit of strategies to gain and maintain competitive advantage. One popular tactic has been employing logistical systems to increase the operational efficiency within the supply chain. On paper, this approach projects an excellent return on investment, however, limitations have challen...
Spawning innovation is the puzzle that many strategists are seeking to understand and master. The limited foresight of past trends has handicapped leaders to identify key attributes that contribute to the innovation process. However, through the assessment of innovation strategies, a conceptual framework provides a foundational starting point to gu...
Technological advancement in communication technology has been a driving force of connecting individuals on a global perspective. By integrating into emerging regions, organizations are establishing new opportunities to advance a competitive edge. The following report assesses the case of Telefónica entering into the Chilean market.
As the business market environment continues to shift and long-term stability is not easily attainable with the constant market disruptions and emerging regions. In order to compete on this platform, organizations must maintain flexibility within their business models and strategies to effectively capitalize or respond to market disruptions.
Spawning innovation is the puzzle that many strategists are seeking to understand and master. The limited foresight of past trends has handicapped leaders to identify attributes that contribute to the innovation process. However, through the assessment of innovation strategies, a conceptual framework provides a foundational starting point to guide...
Innovation has become an integral part of increasing performance and competitiveness in the rapidly changing volatile business market. To effectively respond to the demands of innovation, the strategic decision making process has to encompass a broad spectrum of attributes which constructs and approaches environments are dependent upon the capabili...
As the business market environment continues to shift and long-term stability is not easily attainable with the constant market disruptions and emerging regions. In order to compete on this platform, organizations must maintain flexibility within their business models and strategies to effectively capitalize or respond to market disruptions.
The term corporate social responsibility (CSR) has been a continuously evolving concept over the past half century as a strategy to signify social and environmental conscience. However, this philanthropic strategy has become a new paradigm of competitive advantage across many industries. As this strategy continues to progress, the definition is war...
As the shift in global market continually progresses, innovative strategies to maintain competitiveness are imperative to maintain stability in the rapidly changing business environment. The implementation of change has remained a challenge for managers who face the pressure of maintaining competitiveness, as the organizational livelihood is depend...
Technological advancement in communication technology has been a driving force of connecting individuals on a global perspective. By integrating into emerging regions, organizations are establishing new opportunities to advance a competitive edge. The following report assesses the case of Telefonica entering into the Chilean market.
Sustaining a competitive advantage has been crux of success in the rapidly changing volatile business market. As leaders seek to shift to performance based systems, it is essential to be flexible to meet new and consistent demand. Research suggests that the dynamic capability strategy creates a venue open to continuous improvement and innovation. T...
The rapidly shifting global market, has warranted organizations to determine new opportunities or re-engineer processes as means to obtain an edge over competitors. Literature suggests the demand for increased quality is a crucial aspect for organizations to survive in quickly expanding global market, as quality is vital in securing economic succes...
Sustaining a competitive advantage has been crux of success in the rapidly changing volatile business market. As leaders seek to shift to performance based systems, it is essential to be flexible to meet new and consistent demand. Research suggests that the dynamic capability strategy creates a venue open to continuous improvement and innovation. T...
The rapidly shifting global market, has warranted organizations to determine new opportunities or re-engineer processes as means to obtain an edge over competitors. Literature suggests the demand for increased quality is a crucial aspect for organizations to survive in quickly expanding global market, as quality is vital in securing economic succes...
Questions
Questions (24)
I am looking to categorize data literacy into maturity levels and would like to know if anyone could share information on frameworks that currently exist.
I am in the midst of conducting a study on learning patters in online training environments for higher education professional/ faculty and am interested if anyone could share any recent literature or research on the topic.
We are looking to develop a new grant to support DACA students. Is there any recent research on DACA student engagement and academic performance?
Does a validated instrument exist that measures innovation?
I am looking to support a body of research I have been working on over the past four years regarding engagement and the completion and integration of action plans related to program evaluation.
I am looking to develop a presentation on grey data which is a combination of dark data and current accessed data. The definition I am looking to define for higher education is Grey Data is collected data that few have access to but stays in a silo and is rarely used.
I am looking to conduct a survey on innovation capacity and wanted to know if there was any literature or instruments you would recommend.
What is the most significant difference between the synoptic gospels and the Gospel of John?
The common trend is to create a culture of X (e.g. innovation, evidence, DDD). Is there a mechanism that validates what combination of 'cultures' that influences or drives organizational performance?
In working with and reading through many planning systems, I have seen many silos within the planning processes and the creation of dust collecting documents that are reviewed and updated 5 to 6 years. As a leader in your institution, how have you overcome these barriers? Are you documents integrated? Are they living documents or shelved reports?
Projects
Projects (2)
Develop courses for a fully online Digital Forensics and Incident Response program at Coastline College in southern California, working with an advisory board of government and industry professionals. The course content will be developed for the Canvas learning management system in the online format for other institutions to adapt and adopt for use in their program. The online course format allows students to access course materials and labs from their location. Netlab is available remotely via the Web browser to allow students to complete hands-on lab assignments without having to purchase or install equipment on their own computer.
https://ate.is/cyberup
National Science Foundation award #1800999