Adrian Lecaros

• Pontifical Catholic University of Peru

During the COVID-19 pandemic, conducting UX evaluations was difficult , increasing the pressure to develop usable software. For this objective, different methods and tools for the evaluation of usability were delivered, but no clear process or method to use in a determinate context was found in the literature. In that sense, previous studies showed...

Heuristic evaluation is one of the most popular usability methods since a group of usability evaluation experts can find approximately 75% of all usability problems in the reviewed interfaces. Due to its benefits, there are various proposals on how to carry out a heuristic evaluation. One of them is the proposal by Granollers. Although this evaluat...

En el contexto de una experiencia de rediseño de UX, se eligió el US Deparment of Labor como proyecto para analizar sus pain points y rediseñarlo. Se concluyeron todas las etapas del rediseño asignado, incluida la evaluación. Asimismo, en una iteración de validación de los resultados, se propuso obtener cuantitativamente el nivel de usabilidad del...

Currently, usability is an extremely relevant aspect that must be considered during the construction process of a software product. The importance of this quality attribute for both developers and companies has led professionals to establish methods to determine if interaction interfaces are usable, understandable, and attractive. Heuristic evaluat...

This workshop will offer participants the opportunity to engage in a face-to-face learning experience. The main objective of this workshop is to equip participants with the essential skills and knowledge necessary to plan and conduct heuristic evaluations using the DUXAIT-NG platform. The proposed workshop will have two main axes: the theoretical...

Based on the new collaborative work conditions and previous research, the need to establish a process of evaluation of the User Experience in its remote modality was evidenced. In this sense, it was considered to take an approach oriented to improving processes to elaborate a proposal. As part of the proposal, it was identified that it would be nec...

Nowadays, user experience (UX) is relevant in constructing software products since companies intend to offer their customers the best possible interaction experience. Given the current competition on the market and the several websites available, guaranteeing customer satisfaction could mean choosing one company over another. For this reason, user...

The heuristic evaluation belongs to the usability inspection methods and is considered one of the most popular methods since it allows the discovery of over 75% of the total usability problems involving only 3 to 5 usability experts. However, certain problems and challenges have been identified during their execution. One of the identified problems...

This paper presents a proposal for an integral user experience evaluation process, as well as the methodology followed to carry it out, and the validation achieved. In previous works, two processes were proposed: the first one, was to perform Heuristic Evaluations, and the second one, was to perform Tree Testing Evaluations. Both processes are alig...

Nowadays, due to technological advancement, people are bound to use multiple digital tools and interact with them through a User Interface. For this reason, User Experience (UX) is one of the most important keys to success. UX includes the design and evaluation of an adequate Information Architecture. To design Information Architecture, the best-kn...

Due to the importance of usability, multiple usability evaluation methods have been proposed that help Human-Computer Interaction (HCI) specialists determine whether the interfaces of a software product are usable, easy to use, understandable, and attractive. Among these methods, the heuristic evaluation proposed by Jakob Nielsen is the one that st...

Heuristic evaluation belongs to the usability inspection methods and is considered one of the most popular methods since it allows to discover over 75% of the total usability problems involving only 3 to 5 usability experts, in comparison with user tests. However, certain problems and challenges have been identified at the time of their execution....