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Publications
Publications (360)
This research focuses on the development of online services using Artificial Intelligence (AI) created to build a concept of smart city based on E-Government. The focus of this research is to answer the question: Is the implementation of smart city effective in improving the quality of public services? The impact of smart city implementation on the...
This study explores the characteristics of Digital Governance trends using the Scopus database from 2012 to 2022 using the CiteSpace application. E-Government is an effort to use information and communication technology to improve government efficiency, effectiveness, transparency, and accountability. The public sector is responsible for providing...
This study explores the intersection of cognitive psychology and consumer behavior through the lens of neuromarketing techniques. The primary objective is to under-2 stand how cognitive insights, derived from neuromarketing, influence consumer decision-making processes. Employing a qualitative research methodology, the study involved in-depth inter...
Digital transformation in public services is essential for enhancing government performance and modernizing systems. In the realm of multicultural communication, it’s crucial that technology is both technically effective and culturally inclusive. This research analyzes trends in digital government transformation from 2018 to 2022, revealing 340 ind...
The widespread use of social media has fundamentally transformed how people communicate, collaborate, and interact, leading to significant shifts in social structure and contemporary cultural order. This study aims to analyze the role of social media in revolutionizing public service implementation in the digital era. The research uses a qualitativ...
This study explores the E-Government Development Index (EGDI) and its role in combating corruption in Africa. The main aim is to analyze how EGDI impacts corruption control strategies across African nations. This research is academically and practically important as it examines the intersection of e-government and corruption mitigation, providing v...
Smart cities and smart public transportation are becoming increasingly important in 142 planning and creating more sustainable cities, using information and communication technology to improve the efficiency and quality of public services. Research on smart cities and smart public transportation aims to improve city residents' quality of life by us...
Purpose: The purpose of this study is to explore the Indonesian Government's communication strategies and how these strategies are framed in the media during the COVID-19 crisis. The research aims to understand the portrayal of government directives and public health measures in prominent Indonesian news outlets. Theoretical Reference: This study i...
The primary aim of this article is to assess the E-Government Development Index (EGDI) of Arab Gulf countries, and it elucidates the key obstacles impeding the progress of the Gulf countries in the e-government sector. The EGDI data for the Gulf countries have been obtained from the United Nations, and an online business intelligence tool has been...
Big data is a data collection that develops over time, and Industry 5.0 originated from an industrial revolution in Germany. This study used scientometric analysis to analyze 669 articles from the Scopus database from 2014 to 2022. It found that the number of publications on big data and Industry 5.0 research has increased in the last ten years, an...
The rapid development of information technology is the main driver for significant dynamics in the implementation of e-government. This study aims to present an analysis of the challenges of implementing e-government in Indonesia. This study used quantitative methods using secondary data. The results showed that the E-Government Development Index i...
Greenhouse gases are gases trapped in the earth's atmosphere that cause the earth's surface temperature to become hot, when during the day the sun emits rays that can penetrate into the earth's atmosphere and warm the earth while at night the earth's surface becomes cold and can release the earth's heat back into the air, with the presence of these...
This research explores the behavioural patterns of social media users in response to policies, bridging a gap in the literature by providing in-depth insights into the interaction between user behaviour and public policies relating to social media. An important contribution of this research lies in its holistic approach to understanding how social...
The invention of new technologies has enabled the development of the manufacturing industry, from mechanical systems to highly automated assembly lines. The Industry 4.0 Concept requires self-sufficient factories, self-prediction, self-comparison, self-reconfiguration, and self-maintenance. Service innovation and industrial big data are receiving m...
This paper explores the concept of a sustainable smart country and its dependence on smart security structures. It aims to understand the relationship between sustainable development and smart security and how the latter can contribute to the former. The paper defines a sustainable smart country and its key features, examines the role of smart secu...
Since 1997, forest and land fires have occurred in the province of Riau (Handoko et al., 2021). Despite the government’s numerous efforts, forest and land fire suppression remains ineffective. This study aims to determine the influence of culture on the implementation of collaborative governance in controlling forest and land fires in Riau Province...
Smart transportation is an important trend worldwide, reducing accidents, traffic jams, and pollution. It uses technology and communication to parse errors and monitor everything online. This research aims to determine how to implement a smart transportation system to provide convenience for users and the city. Smart transportation systems are desi...
This study aims to analyze the characteristics of smart cities and smart transportation trends in the last ten years. The development of technology and the increasing level of mobility have created a concept of a smart city as an effort to embody an effective and efficient sustainable life, including in the transportation sector. The Smart City con...
This paper aims to determine or find the correlation between Electronic Government Development Index and World Governance Indicator Index by analyzing different Countries’ data fetched from credible sources. The Research Method used in it is ‘Quantitative Research’. This research data was taken from the United Nations Official Website, Online Media...
Government applications and technologies enabled by cloud computing, mobile computing, and the Internet of Things have resulted in an increase in the volume of data that must be processed, stored, and transferred. The complexity of data centers can be difficult to comprehend, but comprehension is critical to their success. The investigation employs...
This study aims to investigate the dominant themes in publications related to smart cities governance and the integration of organizational strategies and human resources for sustainable urban development. The study employs bibliometric analysis using CiteSpace software to collect articles related to Smart Cities Governance and sustainable urban de...
Socialization is a process of transferring knowledge through values and rules so that an individual can become a member of a group, and this knowledge transfer process can also be referred to as an ongoing learning process that impacts the formation of one's personality. Suppose the focus is on socialization by the Indonesian General Election Commi...
This study aims to analyze the role of social media in using public policy on health services in the literature Scopus indexed. Deep social media government has become more critical in e-government. Considering social media for taking the policy, the government is the internal medium to push public policy on services and health to increase the gove...
The study aims to analyze the characteristics of virtual tourism technology in the tourism industry over the past ten years. The development of digital technology and the increasing number of Internet users have had a significant impact on the productivity of the world of industry, especially the tourism industry sector. The concept of virtual tour...
This study explored the characteristics of digital government trends using research data from the Scopus database for 2012 to 2022. It used a qualitative descriptive method and software CiteSpace to analyze the data. Digitalization will help the community obtain appropriate services, produce collaborative practices, and allow digital innovation. Th...
This research paper examines the possibility of enhancing global security by establishing a United Nations (UN) peacekeeping force armed with nuclear weapons. Innovative approaches to conflict resolution and deterrence mechanisms are of the utmost importance in an era marked by geopolitical tensions and regional conflicts. This study's primary obje...
The researchers wrote this article to make the government realize the criticality of the problems in the logistics sector's way of handling riders and to give a clear understanding of the issue. The goal is to standardize riders' ways of working through government regulations and guidelines. Thus, we will begin with the challenges currently facing...
The present research paper aims to provide a thorough comparative analysis of the United States strategies to exert control over other nations. Specifically, this study evaluates the effectiveness of the United States' two primary approaches: direct regime changes and the imposition of international sanctions. Through a rigorous analysis of histori...
The Motive of the research being done for this paper is to increase the importance of the cashless transaction, and it should be adopted by Merchants, Riders, and Customers to make payments at different phases come during Online shopping, which starts from Booking of the order and ends at order received at location. The reason for promoting the cas...
The objective of this paper is to share the details related to the standard Delivery Attempt Verification Techniques for accurately determining if the Delivery Attempt made by the Delivery Rider is valid or not against the Order or Parcel ordered Online by the Customer through Shipper E-commerce Site. The Researchers who are working on this researc...
This study aims to determine the framework related to the Government Policy of determining the Average weightage against each citizen of the country, which will decide the value or impact of the Individual Vote given to the Candidate by the Voter in the Election process and similarly that Average Weightage will be deciding the Election Candidate va...
The presence of public transportation (Trans Jogja and Friend Bus Jogja) is one of the solutions to overcome congestion and heavy traffic in Yogyakarta. However, in recent years, public transportation (Trans Jogja and Friend Bus Jogja) has had many problems, one of which is the lack of passenger numbers. It is because of these problems that occur i...
Focusing on Indonesia’s Riau Province, this study examines the complexities of managing networks for forest governance, and how local governments should adopt and enforce policies in network settings based on multi-stakeholder participation. Data were collected through interviews and document analysis, and analyzed using network analysis. The findi...
This study aims to explain the development of research on political communication in social media indexed by Scopus from 2013 to 2023. The scoping review method is employed in this investigation. The main finding of this study is that there has been little growth in the number of publications for research on political communication on social media...
Smart government is growing concept in government affairs and public administration today. The objective of this study is to explore smart government concept and make the world rank of smart government. This study used official world e-government and government data to defined component of smart government: Economic Growth, Policy Making, Citizen E...
Purpose
The purpose of this paper is to focus on explaining the concept of a smart citizen and in what way it is related to and dependent on smart government.
Design/methodology/approach
To study this specific use case, researchers use “Qualitative Research.” For the review of the literature, the authors used an indirect citation. Additionally, VO...
This study aims to determine the details related to the Web or Mobile-based application for the accurate prediction against the Order or Parcel ordered Online through Shipper E-commerce Site, which will be the Probability for the Successful Delivery Attempt. Researchers are doing research work in this specific use case using ‘Qualitative Research.’...
Over the last two decades, research on e-Government found that e-government is a strategy to increase the effectiveness of public service policies and programs. Public policy is effective because it encourages citizens and business sectors to access government information 24 h daily. The use of e-government improves government performance in public...
This study aims to analyze the quality of the SP4N-LAPOR E-Government-Based Public Service Application. Researchers use a qualitative descriptive approach. Researchers used the E-GovQual indicator. There are several indicators namely Ease of Use, Trust, Reliability, content and display of information, and citizen support. Data sources from the Webs...
This study aims to analyze the current development of e-government in Indonesia, the obstacles in its implementation, and how digital government is transformed. The government's current challenge is to make the most of technology to improve public services and government administration. This study uses qualitative research with a literature study a...
The purpose of this study was to determine the quality of services provided and data security in the use of the KPU’s SIDALIH (Voter Data Information System) application. This research uses qualitative methods by analyzing online news media. The news is collected using the NCapture feature and then the Nvivo 12 plus software is used to manage and a...
This study aims to analyze the Innovation of Malaysian and Indian government policy for bridging the digital divide. The researcher used a qualitative descriptive approach. Data source from the official websites of Malaysia and India, news, other related documents and processed using the NVivo 12 Plus software. Researchers used Van Dijk's theory of...
This paper aims to determine the relationship between the use of electronic catalogs on the development of Micro Small and Medium Enterprises (MSMEs), particularly in relation to the procurement of government goods and services. Furthermore, this paper also aims to determine the correlation between the use of electronic catalogs on economic growth....
This study aims to analyze the sentiments of the people of West Nusa Tenggara towards the Peduli NTB Application. This study uses a qualitative approach. Sentiment data was taken from the NTB Care website and media, the data taken was public opinion on the NTBCare application and complaints submitted through NTB Care and processed using the NVivo 1...
This study aims to analyze Ridwan Kamil’s Twitter social media in building personal branding ahead of the 2024 general election. This study uses a qualitative method. The data source in this study is the Twitter social media account @ridwankamil. The research data collection period was carried out from January 2022 to December 2022. The data analys...
This study compares the analysis of human resources in Sorong City and regional apparatus organizations in supporting electronic-based public services. In the current era of digitalization, all sectors have developed rapidly, and in their application, they take advantage of technological advances to run more effectively, efficiently, and accountabl...
This study aims to analyze disaster mitigation communications and communication patterns between the people of Jakarta and the government in handling floods via Twitter. This type of research will use a descriptive qualitative approach. This paper will use Nvivo12. The primary data source for this research is the activity records of Twitter users u...
Organizational interoperability increases efficiency, improves service delivery to citizens, and facilitates better decision-making. Achieving interoperability requires a holistic approach involving technical solutions, policies, procedures, change management, and the involvement of stakeholders, government officials, and the community. The objecti...
This study aims to analyze the quality of mobile Government services on the PeduliLindungi application to combat the COVID-19 pandemic in Indonesia. The PeduliLindungi application is a mobile-based Government service in Indonesia that provides health services in combating the COVID-19 pandemic. The research method used in this study is descriptive...
This study aims to analyze social media for public information of health services in DKI Jakarta through @dinkesJKT accounts. Through social media accounts, @dinkesJKT all data and information related to health programs are available and accessible to the public. Through social media accounts, @dinkesJKT all data and information related to health p...
Remote sensing offers the potential to provide up-to-date information on changes in forestry areas over large areas. Its application makes it possible to make assessments related to land use change. This research aims to assess whether land change using remote sensing can provide an efficient alternative, both in terms of cost and time, including i...
This study aims to analyze the InaRisk Personal Application in improving disaster mitigation in Indonesia, including its obstacles. The researcher used a qualitative descriptive approach. The research data was taken from the National Disaster Management Agency (BNPB) website and online media and processed using the NVivo 12 Plus software. Researche...
Last-mile delivery in e-commerce logistics is crucial and difficult, affecting consumer happiness and operational efficiency. Fulfillment centers use delivery area/zone marking to ease this operation. This study examines fulfillment center methods for optimizing last-mile delivery orders. This research first examines delivery area/zone labeling met...
Online transportation is a new type of service equipped with an internet network, and its presence in Indonesia is considered a service that disrupts the transportation sector. The government is faced with a complex policy problem to regulate online transportation. This article aims to reveal the role of policy actors in the media regarding policy...
This study explores the motivation behind the birth of sharia-based regulations regarding halal tourism in Lombok, focusing on factors beyond religious values and economic development, but also the interests of a sustainable society. This research is case study research using a qualitative descriptive method. The data search process was carried out...
The Covid-19 pandemic has represented a risk to human life. "What is the role of religion in disaster risk governance" is a critical question for Faith-Based Organizations (FBOs) in times of crisis. As a religious observance form, FBOs must correlate sacred religious doctrines with practical problems of human life and build sustainable actions in d...
This study aims to analyze the impact of the e-Government Development Index (EGDI) on the Worldwide Governance Indicator (WGI) in European Union member countries. The EGDI is an index measurement that displays conditions related to the development of e-Government implementation in the member country of the United Nations, while the WGI is a series...
A Bibliometric Analysis in Public Services Performance in Malaysia and China
In the recent era, the rise of the Internet has brought about a significant disruption in the global economy regarding the new height of innovative businesses, which created different employment opportunities. But still, people are struggling to cope with this recent phenomenon and cannot fully utilize these solutions for their benefit. One of the...
Digital Transformation and Innovation are always essential parts of continuous growth in any field and business, through which any business model can adjust and adapt to the ever-changing world. E-Commerce is also one example of it, which in the past decade has been a smart way because of the online shopping experience, but after covid-19, its impo...
Identification that has been carried out in studies of open data government and e-government has been widely described from various perspectives. This study aims to examine how the government applies open government data. This study analyzed the existing open government of local government in Indonesia during the COVID-19 period, providing informat...
The ICONPO XII is organized by the School of Government, Universiti Utara Malaysia in collaboration with the Asia Pacific Society for Public Affairs (APSPA) that consists of Korea University, Universitas Muhammadiyah Yogyakarta, Thammasat University of Thailand, Khon Kaen University of Thailand, Mindanao State University-Iligan Institute of Technol...
The aims of this study is to find out how the E-Government Development Index (EGDI) affects the World Governance Index (WGI) in Southeast Asia. The choice of a Southeast Asian country is important because, in general, Southeast Asia is a developing country that needs improvement, especially in the area of government. Southeast Asian countries still...
This study aims to present a history of city branding: hyper-competition, challenges, and opportunities for improvement. The method used in this study used qualitative with a literature study approach. The findings in the study showed that in understanding the place and building city branding, there are at least three processes first through urban...
The purpose of this paper is to explain in detail the concept of time travel, also how it was popularized, and lastly, the theories presented to make it possible and what impact it will have if time travel becomes possible soon. This research uses qualitative research type, evaluating data from qualitative research is "The VOSviewer" software. Time...
The objective of this Article Paper is to theorize the concept of a Smart Country; for that, we will discuss the footsteps that any country in the world can follow and become a Smart Country. We will define how a Smart Country will have processes and governance structures that are fully equipped with all the necessary technological advancements. Th...
This research explores the protest voting phenomenon in the Surakarta, Indonesia, mayoral election in response to political oligarchy. It uses a qualitative method, and the data analysis uses NVivo 12 Plus software. The findings reveal that the protest voting movement in the Surakarta mayoral election occurred as an effort to resist political parti...
In the originally published version of chapter 60 the last name of the first author has been erroneously omitted. The last name has been added for the first author.
Smart government is growing concept in government affairs and public administration today. The objective of this study is to explore smart government concept and make the world rank of smart government. This study used official world e-government and government data to defined component of smart government: Economic Growth, Policy Making, Citizen E...
Digital democracy provides a new space for community involvement in democratic
life. This study aims to conduct a systematic literature review to uncover the trend of
concepts in the study of digital democracy. This study used descriptive analysis with
data sources derived from the Scopus database from the period between 2014 and
2020 (a total of 2...
Digital democracy provides a new space for community involvement in democratic life. This study aims to conduct a systematic literature review to uncover the trend of concepts in the study of digital democracy. This study used descriptive analysis with data sources derived from the Scopus database from the period between 2014 and 2020 (a total of 2...
The aim of this study is to review and evaluate the implementation of the Model Collaborative Governance in addressing poverty in Indonesia. The study involves secondary data analysis and relevant written sources to assess the effectiveness of this model in addressing poverty. The results of the research indicate that the Model Collaborative Govern...