Abhijit Chaudhury

• PhD, Purdue University
• Professor (Full) at Bryant University

This case study covers the evolution of an enterprise information system at a sportswear firm. Over time, the sportswear industry has moved from a single channel to multiple channels and is now progressing toward an omni-channel system for better serving their customers. This required a corresponding evolution in the firm's information technology (...

Explores how quantum computing can be used in the field of supply chain management

Innovation scholars have long been discussing social media as a rich source of information, knowledge, and new ideas, yet, whether or how social media can directly intervene with organizational ideation processes remains unclear. In this study, we investigate the impact of external and enterprise social media platforms on organizational ideation. G...

In a knowledge-based economy with increasing competition, firms are under pressure to enhance their innovation capability. Social capital theory advances the idea that social capital promotes firm-level innovation. However, little is known about the process by which social capital of a firm translates into innovation outcomes such as implementation...

Computer-supported collaborative learning (CSCL) is rapidly emerging as an interdisciplinary field that is focused on how technology can facilitate group learning. Much research has been conducted into CSCL's contribution to learning and the roles of various factors leading to its effectiveness. An area that has escaped focus is investigation into...

In a knowledge-based economy with increasing competition, firms are under pressure to enhance their innovation capability. Social capital theory advances the idea that social capital promotes firm-level innovation. However, little is known about the process by which social capital of a firm translates into innovation outcomes such as implementation...

IS security behavior studies are becoming popular. To date, much of the research has been based on theories such as the Theory of Planned Behavior, Technology Adoption Model, Rational Choice theory and Theory of Reasoned Action. They view users as rational individuals making conscious utilitarian decisions when there is increasing evidence that sec...

Although the literature on social innovation has focused primarily on social enterprises, social innovation has long occurred within mainstream corporations. Drawing upon recent scholarship on social movements and institutional complexity, we analyze how movements foster corporate social innovation (CSI). Our context is the adoption of green inform...

Cognitive dexterity is a collective level dynamic capability to rapidly intuit, interpret, integrate and assimilate knowledge from a variety of sources in order to promote enhanced ideation in a firm. Building on the social capital theory and the theory of organizational learning, we developed a conceptual model that we are in the process of valida...

Purpose – The purpose of this paper is to explore social media’s impact on organizational knowledge quality through the theoretical lens of social capital and resource exchange. Design/methodology/approach – This is a theory-confirming, quantitative study using panel data collected through a Web-based survey. Findings – The results show that whil...

Purpose-The purpose of this paper is to explore social media's impact on organizational knowledge quality through the theoretical lens of social capital and resource exchange. Design/methodology/approach-Theory-confirming, quantitative study using panel data collected through web-based survey Findings-The results show that while social media affect...

In this paper, we propose an evolutionary game model to analyze the investment decision making process in the cyber offender-defender interaction and provide a quantified approach for defender to calculate the safety threshold to avoid the occurrence of offender-leading game. Then we use simulation as a workbench to discuss the adjustment of each p...

Although the dynamics shaping new practice adoption have been a central focus of institutional organizational theory, we lack a clear understanding of the specific pathways through which social movements influence new practice adoption. In this paper, we propose that movement activism can influence practice adoption through both direct tactics that...

American Power Conversion (APC) was formed in 1981 by three MIT graduates. Its business scope has evolved from standard uninterruptible power supply systems (UPS) products to customized products to full data center solutions. Its name has become synonymous with UPS. Currently, it is part of the European multinational firm Schneider Electric. APC ha...

Firms are increasingly employing social media to manage relationships with partner organizations, yet the role of institutional pressures in social media assimilation has not been studied. We investigate social media assimilation in firms using a model that combines the two theoretical streams of IT adoption: organizational innovation and instituti...

This study investigates what social and psychological factors are driving social media usage. The study focuses on hedonic and utilitarian behavior with constructs from games and psychology, the Technology Acceptance Model (TAM), and shopping behavior that are then used to develop a revised model of TAM. The empirical study was conducted in the US...

In this paper, the authors study technology assimilation, aggregating technologies and assimilation stages for SMEs. The authors employ the twin lenses of organizational innovation and elements of institutional theory. The research validates some institutional actors and most firm characteristics as important determinants. The relative weaknesses o...

To the extent that knowledge is the most strategically important resource for sustainable competitive advantage, organizations must consciously and systematically manage their knowledge asset. In this paper, we explore how social media and social capital at the organizational level help organizations benefit from their knowledge management initiati...

We investigate a theoretical model that combines two streams of research in IT adoption. The first is the institutional theoryperspective, which provides the institutional pressures that induce a firm to align itself with the members of the institution ofwhich it is a part. The second is the learning perspective on organization, which has been used...

The knowledge-based view of the firm has motivated a rich stream of research on how social factors impact knowledge acquisition by firms. More recently, information systems research has seen an increasing interest in the effect of social influences on software assimilation. This paper combines these two streams to examine the impact of social influ...

Small and medium-sized enterprises (SMEs) play a critical role in rejuvenating and sustaining the modern economy, generating substantial employment and serving as important innovation engines for the global economy. Global Perspectives on Small and Medium Enterprises and Strategic Information Systems: International Approaches aims to spread researc...

The knowledge-based view of the firm has motivated a rich stream of research on how social factors impact knowledge acquisition by firms. More recently, information systems research has seen an increasing interest in the effect of social influences on software assimilation. This paper combines these two streams to examine the impact of social influ...

This study explores the relevant dimensions of organizational slack in small and medium enterprises (SMEs) and investigates their impact on adoption of different types of information technology (IT) innovations. Using recent data from a representative sample of 2,296 U.S. SMEs, the authors find that the slack-innovation relationships previously des...

The use of Information and Communication Technologies (ICTs) by Small and Medium Sized Enterprises (SMEs) have the potential to enable these businesses to grow through access to new markets and administrative efficiencies. However, the growth of the smallest of these SMEs which are micro-enterprises is hindered by their inability to adopt ICTs effe...

Choiceboards are Web-based systems that allow consumers to customize their orders. The study investigated factors that affect consumers’ intention to use choiceboards. The research is based on Masons’ theory and DeLone and McLean’s model of information system use. It was found that intention to use is affected by overall satisfaction. In turn, thes...

Product customization is an important facility that e-commerce offers to its users. On the Web, choiceboard systems have become quite prevalent as the means by which users are able to customize their products. These systems allow customers to configure products and services by choosing from a menu of attributes, components, delivery options, and pr...

In this introductory article for the special issue on "SMEs and Competitiveness-The Role of Information Systems," we provide a review of the current state of research on information systems and SMEs. A framework is provided that illustrates where the research has been concentrated and which areas are just beginning to be explored. The six articles...

The paper uses institutional theory to develop a model of diffusion of Knowledge-based networks (KBN) among small and medium enterprises (SMEs), IT vendors, their channel partners, consultants and government agencies. A bi-level process model is provided that is based on the institutional theory model of change. The top-level model is that of evolu...

Choiceboards are Web-based systems that allow consumers to customize their orders. The study investigated factors that affect consumers’ intention to use choiceboards. The research is based on Masons’ theory and DeLone and McLean’s model of information system use. It was found that intention to use is affected by overall satisfaction. In turn, thes...

nformation security investment has been getting increasing attention in recent years. Various methods have been proposed to determine the effective level of security investment. However, traditional expected value methods (such as annual loss expectancy) cannot fully characterize the information security risk confronted by organizations, considerin...

The study investigates factors contributing to the adoption of IT services outsourcing (ITO) by small and medium enterprises (SMEs) in western countries. The focus is on the process of diffusion and adoption of ITO as a management innovation. The paper is written from the perspective of ITO vendors from developing countries and seeks to identify st...

Product customization is an important facility that e-commerce offers to its users. On the Web, choiceboard systems have become quite prevalent as the means by which users are able to customize their products. These systems allow customers to configure products and services by choosing from a menu of attributes, components, delivery options, and pr...

Product customization is an important facility that e-commerce offers to its users. On the Web, choiceboard systems have become quite prevalent as the means by which users are able to customize their products. These systems allow customers to configure products and services by choosing from a menu of attributes, components, delivery options, and pr...

A study of various factors that affects the technology adoption in the value chain by small and medium-sized enterprises (SMEs), is presented. SMEs that employ approximately half of the all private-sector employees, are important to the US economy and high-tech sector. It play a critical role in nurturing industrial innovation. The implementation o...

Choiceboards are Web-based systems that allow consumers to customize their orders. The study investigated factors that affect consumers' intention to use choiceboards. The research is based on Masons' theory and DeLone and McLean's model of information system use. It was found that intention to use is affected by overall satisfaction. In turn, thes...

The research models the effect of firm characteristics and institutional environment on the implementation of technologies across a small or medium enterprise's (SME) entire value chain. The approach is motivated by two research streams, namely diffusion of innovation and institutional theory. Firm characteristics are based on diffusion of innovati...

Some work has been done at the national level little is known about the status of technology adoption by SMEs at the local level. Accordingly, the intent of the research here is to investigate the current state of technology adoption by high-tech manufacturing SMEs in the Greater Boston area. It examines the adoption of technologies across the enti...

An enterprise information portal (EIP) is viewed as a knowledge community. Activity theory provides a framework to study such a community: members of an EIP conduct specific tasks that are assigned through a division of labor. Each member of an enterprise information portal EIP) can undergo three distinct types of learning processes: learning-by-in...

The foundation of a new business model by Choiceboards to create business value is discussed. Firms employing the Choiceboards technology are offering a new value proposition in which the customer is empowered to become a product-maker rather than a product-taker. The Choiceboard technology has empowered the customers along two dimensions, experien...

Web-based information systems are increasingly being used for decision support applications. However, few empirical studies have been conducted on web-based decision support systems (DSS). This experimental research endeavors to understand factors that impact decision-making satisfaction in web-based decision support systems. Using structural equat...

Outsourcing, which is a key method for managing IT and systems (ITS) portfolios of companies, is discussed. It is found that a firm's varied ITS portfolio including application systems can be managed effectively by outsourcing service providers without adversely affecting the firm's goals of organizational effectiveness. Outsourcing is the contract...

This chapter conceptualizes a model for the assimilation of Internet-based technologies in small and medium enterprises (SMEs). The research examines the factors influencing the assimilation of Internet-based technologies and the penetration of these technologies in SMEs. Internet-based technologies are complex organizational technologies. The mode...

The paper develops conceptual criteria for evaluating Enterprise Information Portal (EIP) systems in the context of knowledge management activities such as knowledge integration and application. The criteria have been drawn from an Activity theory perspective consisting of actors, community, object, tools, rules, and division of labor. It then disc...

We describe an adaptable node architecture for future 4th Generation wireless networks. The node will be capable of running a large range of network applications and will be able to adapt its mode of operation to the radio environment and prevailing wireless network architecture. The core of this node consists of a dynamic protocol stack that can b...

In order for organizations to succeed, they must be able to respond with flexibility in a geographically dispersed environment. Virtual organizations, which can form, disband, and re-form to meet ill-defined and emerging situations are playing an important role in organizational strategies. For virtual organizations to be successful, system level e...

This chapter describes a framework for providing location-based services based on the separation of content and content providers. Content from multiple providers can be aggregated and selected based on criteria reflecting what the customer has specified or purchased. Service proxies are provided to bridge the gap between the service provider’s app...

Route switching is an important issue to connection-oriented communication that needs to maintain a route for a certain period of time. This chapter presents a new approach to ease the route switching problems in a network with a high rate of unit migration. By monitoring the signal strength of messages, a unit in a route that receives an incoming...

Channels in wireless communication systems can only be used during those periods of time when the mobile devices have an interference free connectivity with the central base station. We propose a channel history based scheme in which the base station - a Master for a Master-Slave kind of system - tries to predict whether transmission to a particula...

The mobile computing paradigm has emerged due to advances in wireless or cellular networking technology. This rapidly expanding technology poses many challenging research problems in the area of mobile database systems. Mobile users can access information independent of their physical location through wireless connections. However, accessing and ma...

Data management for distributed computing has spawned a variety of research work and commercial products. At the same time, recent technical advances in the development of portable computing devices and the rapidly expanding cordless technologies have made the mobile computing a reality. In conjunction with the existing computing infrastructure, da...

This chapter considers wavelength routed optical networks, which are fast becoming the choice for the backbone of wide-area networks. Such networks employ wavelength routing to establish all-optical data paths called lightpaths. The chapter studies the routing and wavelength assignment of lightpaths with the objective being to maximize the profit....

This chapter explains the status of mobile telephony from the Indian perspective. It explains different digital cellular standards e.g., GSM (Global System for Mobile Communications), TDMA (Time Division, Multiple Access), CDMA (Code Division, Multiple Access), the evolution of the 1st, 2nd and 3rd generation of mobile technology, and the technolog...

In this article, authors discuss that a popular commercial use of the Web is for business advertising. The Web is fast emerging as a major player in the relationships between producers and consumers. These relationships can be described in terms of channels, or the paths that products or services take as they move from source to destination. A majo...

The paper develops a set of hypotheses regarding the relationship between the TAM (Technology Acceptance Model) constructs and external variables such as individual differences, organizational factors, and risk factors. It uses TAM as a basis to hypothesize the effects of each external variable on the use of the Web as knowledge-transfer tool in th...

This study attempts to explore the content and process of technology management education in the context of masters of business administration (MBA) programs in the US. Based on two mail surveys, the research identifies the knowledge and skills that are necessary for effective management of technology. Except for a few specific knowledge and skill...

The paper develops a set of hypotheses regarding the relationship between the TAM (Technology Acceptance Model) constructs and external variables such as individual differences, organizational factors, and risk factors. It uses TAM as a basis to hypothesize the effects of each external variable on the use of the Web as knowledge-transfer tool in th...

This chapter conceptualizes a model for the assimilation of Internet-based technologies in small and medium enterprises (SMEs). The research examines the factors influencing the assimilation of Internet-based technologies and the penetration of these technologies in SMEs. Internet-based technologies are complex organizational technologies. The mode...

We study business in terms of the coordination mechanisms encapsulated within the business processes. Our framework for studying the coordination mechanisms consists of our aspects, namely, the decision structure, information structure, workflow structure and agency structure. The research integrates various literature streams to develop this descr...

Develops a distributed problem solving approach to two recurring group decision situations. The methods are motivated by unstructured solution processes as observed by the author in industrial environments. These processes are formalized, they are given a structure, and their properties studied. Interest is in economic and game-theoretic properties...

One goal of information systems (IS) departments in business schools is to train IS professionals with the necessary technical skills to support the IS function in companies. This paper suggests that changes are needed for most current IS curricula to meet the technical requirements of the client/server (C/S) world of technologies. It is hoped that...

Outsourcing Outsourcing relationships between clients and vendors are diverse and complex. Here, the authors explore the impact of organizational, environmental and economic factors on two dimensions of outsourcing decisions.

For several years, information system (IS) outsourcing has existed in one form or another. However recently, the trend towards outsourcing has become a major IS phenomenon. The goal of this report is to provide outsourcing endeavors and supports for the IS community. The topics presented cover a wide range of ideas, ranging from a two-level analysi...

This paper explores and explicates the concept of coordination in small workgroups. The authors develop a computational model within which the key constructs of coordination can be precisely defined. This framework can serve as the basis for additional theoretical developments and as a basis for developing software systems designed to support coord...

This article presents a descriptive model of negotiation processes. The focus of the model is on the give-and-take activity in negotiation and the feedback and interactive nature of the process. We provide a characterization of the interactive process. The characterization developed allows recording in a computerized environment, leading to a datab...

This paper develops a perspective to modeling team processes by drawing on concepts from team theory, and the informational processing and organizational paradigms. In such a perspective, humans and their interactions in a team are modeled as objects in a computerized environment. The behavior of the objects are specified in terms of the executable...

Outsourcing is the contracting of various information systems' sub-functions by user firms to outside information systems vendors. A critical factor in the outsourcing process is the bidding and vendor selection mechanism. This paper describes the process of outsourcing and identifies the various stages involved. Subsequently, considering that cost...

An emerging phenomenon in the management of information systems is outsourcing. Outsourcing is the contracting of various system management functions by user-firms to vendors. This paper focuses on the outsourcing bidding process pertinent to the selection of one contractor by a user-firm. The paper explores bidding situations where the vendors hav...

Petri net models for the Horn clause form of propositional logic and of first-order predicate logic are studied. A net model for logical inconsistency check is proposed. Algorithms for computing T-invariants of Petri net models of logical inference systems are investigated. The algorithms are based on the idea of resolution and exploit the presence...

Net representation, which provides a uniform semantics to a wide class of computational problems, such as numeric functions, logical systems, and models of dynamic and distributed systems, is reviewed. Using a uniform formalism of colored propositional nets, the methodology of net models is extended to represent Horn clauses, non-Horn clauses, and...

A formal method based on the Semantic Unification and Logic (Semlog) environment, a typed object-oriented programming environment to develop control software for flexible manufacturing systems is described. The method minimizes the effort needed to transform the manufacturer's problem description into the programmer's solution plan. The representat...

The ability to learn or adapt is widely recognized as one of the most prominent abilities of any animate or inanimate intelligent system. While considerable progress has been made in the science and technology of machine learning, little of that has been incorporated in traditional knowledge-based systems such as diagnostic or expert systems operat...

In advertising, media planning consists of deciding where to advertise, what elements of the medium to choose, and how many insertions should appear in each vehicle. The parameters planners consider are cost and reach. Because the relationships between the variables that make up a media plan are nonlinear and often irregular, media planners have di...

Recently, there has been considerable interest in the development of computer systems for use in negotiations. However, these systems are exclusively focussed on joint problem solving in cooperative settings. This paper concentrates on negotiation situations that are marked by conflict. Using a social-theoretic framework we identify the scope of co...

This paper discusses issues in building a conceptual modeling approach that has sufficient semantic power to represent the complexities of decision making in CIM systems. To express the information in a conceptual model we make use of an amalgam of powerful paradigms: a hybrid methodology, that integrates the concepts of object-oriented programming...

This paper presents a control methodology for flow shops that is decentralized and adaptive in nature, and has low data handling and computational requirements. The methodology is based on stochastic automata methods for modelling learning behaviour. It is proposed that such a methodology can be used with Kanban type control technique to make flow...

The objective of our research is to incorporate into a computerized environment the intrinsic capabilities of an intelligent decision-maker to function and decide in an environment characterized by a lack of information, inconsistency and ambiguity. There is much (though not all) that decision-makers do in realistic situations that is sound and rea...

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Accepting the view of a decision support system (DSS) as being composed of three generic components (the language system, the knowledge system, and the problem processing system), we investigate several issues relating to a flexible manufacturing system (FMS). that have an impact on the design of the three DSS components and their interrelationship...