A. H. Majid

• Doctor of Business Administration
• Professor (VK7) at Northern University of Malaysia

Poverty alleviation remains a critical issue in many Muslim-majority countries, where traditional zakat distribution models often fail to ensure long-term economic empowerment. This paper examines the Ummah Economic Development Zone (ZPEU) initiative by Lembaga Zakat Negeri Kedah (LZNK) in Malaysia, a pioneering program that aims to uplift zakat re...

This study aimed to assess the connection between HEXACO personality traits (i.e. honesty–humility, emotionality, extraversion, agreeableness, conscientiousness, and openness to experience) and knowledge sharing behaviour (KSB) of university academic staff. Moreover, based on the theory of planned behaviour (TPB), this study aimed to examine the un...

Appraisal satisfaction can be defined as the extent to which the employee accepts, satisfies and meets the needs of the employee in the performance appraisal process. Appraisal satisfaction known as one of the important dimensions in measuring performance appraisal effectiveness. This study was conducted to determine whether appraisal justice do af...

The study aims to investigate the influence of technology self-efficacy on work engagement, with a specific focus on the mediating effect of ICT adoption in tertiary higher institutions in Nigerian public universities. Using a sample of 264 academic staff from the selected Universities in southwest Nigeria, data was collected through systematic ran...

Purpose: Specialist doctors are the indispensable human resource asset of the healthcare industry due to their unique expertise built over time. They are the industry leaders in medical research and play a crucial role in providing specialized care producing better outcomes in overall patients’ treatment. Therefore, the increasing number of special...

Data on formal sector employment in DKI Jakarta shows a significant and negative relationship between investment and employment. Now, industries are more capital-intensive and prefer to implement automation, IoT robotics, and artificial intelligence. The purpose of this study was to build a model of the relationship between character, work ability,...

The COVID-19 virus leading to the pandemic has highly impacted many sectors, including the business sector. The pandemic and all forms of movement control orders by the authorities affecting low employee performance affect the Malaysian economy significantly. Therefore, this study examines the possible factors leading to high employee performance w...

Public Universities in Malaysia offer many programs to their students and use e-learning or VLE as their platform, mostly enrolling distance learning students. The study explores the relationship between the influence of Diversity in the methods of presentation and classroom environment on virtual learning. This study is a quantitative type of rese...

In response to a growing concern over an inadequate level of knowledge sharing among the academics in higher education institutions (HEIs), the study, drawing on the self-determination theory, aims to examine the role of opportunity-enhancing HRM practices and public service motivation (PSM) in promoting knowledge sharing behaviour (KSB) of academi...

Very little attention has been given to understanding the commitment to service quality and desirable outcomes in the hotel industry. This study investigates the impact of directive and participative leadership on the frontline commitment to service quality through the mediation of knowledge sharing. This will eventually help us to generate the emp...

Poor performance of lecturers in Nigerian Polytechnics warrants independent research on lecturers’ job performance, given that the poor performance has seriously affected educational development in the country. Substantial evidence from the extant literature has highlighted that high-performance work practices are significant predictors and drivers...

The emerging spread of the COVID-19 pandemic has impacted business organizations in various ways. Considering risk management, HRM should re-strategize in recognizing, assessing, and mitigating those risks. Further, the importance of HRM's role and strategies in maintaining, increasing productivity, and improving the quality of work life by emphasi...

Purpose: Feedback conversation is the process of conveying information in the performance appraisal process. It helps employees to develop the right and appropriate behavior in order to achieve the targeted outcome. This study investigates the influence of feedback conversation (i.e., feedback frequency, the credibility of the feedback provider, re...

Change and Transformation Conference 2021: Sustainable Business Strategy - Navigating Covid-19 Pandemic

Despite a widespread consensus towards the implications of workplace ostracism to employee, little research attention has been paid to exploring its determinants, especially in the educational sector. In the context of higher education institutions, workplace ostracism can lead to a number of undesired outcomes, such as deviant workplace behavior,...

This study investigates the relationship between quality of work-life, perceived union effectiveness and job security with union commitment among bank employees in Malaysia. This study is motivated by the decline of union density worldwide in recent times. Indeed, the National Union of Bank Employees (NUBE) has experienced a huge decline of members...

Albeit, women talented undergraduate initial job seekers dominate the contemporary scarce labour market, they are under engaged and underrepresented in the corporate recruitment pipeline. Hence, the need to revisit the talent pipeline for competitiveness and success in ongoing talent war especially, in ensuring sustainable development at least with...

The main objective of this paper was to examine relationships of generational diversity, personal attributes (i.e., work values; attitudes and behavior; and interpersonal skills) on organizational commitment among employees of corporate consultancies. The research framework contained four independent variables which were generational diversity, wor...

The talent crunch and consequent war of talent poses serious risk for the success and sustainability of industries all over the globe. This is most especially so in the Malaysian Islamic finance industry which has been witnessing huge talent gap and fierce competition for limited talent. This study, unlike past research, employs discrete choice con...

313 Tips for Trainers: A Master Toolkit for Aspiring Professionals in the Domain of Training and Development covers a wide spectrum ranging from preparing and setting the stage for training to training evaluation. Principally, the book aims to be simple, no fuss practical guide for all young trainers, who aspire to develop for a promising career in...

The extant research findings have identified lacunas (i.e. gaps, unresolved issues, and black box) in the High-Performance Work System (HPWS)-Performance relationship and suggested usage of a mechanism (mediator) that can close up the identified lacunas. Thus, this study investigates whether employee creativity can play a mediating role in the rela...

Evidences from the literature have established that HR practices are significant predictors of job performance. Likewise, AMO model postulates that performance of the firm can be expedited through AMO model-based HR practices. Therefore, this research tested AMO model by examining the effects of recruitment & selection, training & development, perf...

Substantial numbers of studies have found hr practices be a significant determinant of enhanced job performance, but the effectiveness and success of hr practices is context-dependent, and the numbers of studies conducted on the effect of hr practices on lecturers' job performance in the Nigerian context are negligible. Therefore, this paper invest...

The developing countries of the world are still lacking behind in the execution of the Universal Newborn Hearing Screening (UNHS) in term of their effort and achievement so far as compared with developed countries. In their attempts to decrease and possibly to eradicate unnecessary earshot impairments via suitable and rehabilitation processes, the...

Purpose: This paper examines the relationship between top management support and knowledge transfer and sharing in Multimedia Super Corridor MSC status organizations, using trust as a mediator. A theoretical model was tested through a survey carried out by 132 middle managers in MSC status organizations in Malaysia. Methodology: Partial Least Squar...

There has been a rising concern with regard to an inadequate level of knowledge sharing among the academicians in tertiary institutions across the globe. Scholars argue that improving academic research and quality of education at these institutions greatly depends on the level of knowledge sharing practices among them. Thus, it is important to expl...

There has been a rising concern with regard to an inadequate level of knowledge sharing among the academicians in tertiary institutions across the globe. Scholars argue that improving academic research and quality of education at these institutions greatly depends on the level of knowledge sharing practices among them. Thus, it is important to expl...

Babies with congenital hearing impairment are born every day. Hearing impairment is in fact more common than other medical diseases among newborns. As such, Universal Newborn Hearing Screening (UNHS) has been implemented aiming to identify hearing impairment at a very early age so that proper management and treatment can take place. Early detection...

Work engagement has gained much prominence over the recent decades. With the aim of addressing the global engagement crisis, the current study examined how prominent job resources such as supervisor support, coworker support and meaningful work perceptions can influence work engagement. The study also tested the moderation of meaningful work on the...

Given that management support and decisions do influence all the aspects of organization, this study investigates moderating effect of management support on the relationship between recruitment and selection, training and development, compensation, performance appraisal and succession planning and employee performance. The cross-sectional survey ap...

Attaining training effectiveness will be beneficial for General Insurance Agents in performing their daily activities. The training expenditure for General Insurance Agents, which is accounted in the company's book under the Agency Related Expenses (ARE), applies to all the practitioners in the general insurance agency force with effect from 1st Ja...

Leveraging the findings of the extant body of literature, small and medium enterprises (SMEs) in Malaysia, like any other country of the world, are central to economic development, industrial development, job creation and poverty reduction. Nevertheless, given the megatrends, which represent huge transformative global forces with far-reaching effec...

Consumer Behaviour issues have become more heterogeneous because of cultural differences. This phenomenon makes it progressively important to understand factors impacting it. As such, this study examined the determinants of consumer buying Behaviour among Saudis and expatriates living in Riyadh; this study discovered the role of price, motivation,...

Multinational companies (MNCs) are important actors in today’s world of business. Thailand, a developing country in Southeast Asia, had seen an increase in the number of Thai MNCs over time. Many Thai MNCs had placed their expatriates for international assignments in their subsidiaries. However, it was observed that Thai expatriates had faced many...

p>The statistic on occupational safety and health has received considerable attention in the SME industry regarding to the vital role of the SME in the Malaysian economy to become a developed country by the year 2020. However, the official statistic specific on SME related occupational safety and health still una-vailable. Thus, the secondary data...

This study investigated the impact of training and development and supervisors support on employees retention. Furthermore, the current study also investigates the moderating effect of the work environment on the relationship between training and development, supervisors support, and employees’ retention. A survey was undertaken to collect data fro...

There has been a rising concern with regards to an inadequate level of knowledge sharing among the faculty members of higher education institutions (HEIs) situated in the various parts of the world. Scholars argue that improving academic research and quality of education at these institutions greatly depends on the level of knowledge sharing practi...

Success of UNHS models in Malaysia is indispensable, given that UNHS program plays crucial role in reducing and/or preventing hearing impairment associated with deficits in language, social, emotional, and cognitive growth of newborns, regardless of the existence of risk indicators. Against this background, the study aims to provide a profound insi...

Firm performance hinges on human resource because it has the skills, knowledge and competencies required for the execution of organizational strategy and planning. Considerable numbers of HRM research have indicated positive effect of HR practices on employee performance. Nevertheless, some other studies indicate the otherwise. This suggests that f...

Measurement of high-performance work system (HPWS) and firm performance are replete with inconsistencies, and configuration of HPWS are many-sided involving many approaches. However, this study, based on extensive literature survey, highlighted that HPWS should be context-specific, HPWS for SMEs should be employee-oriented, and firm performance sho...

Purpose: The current research paper focusses on universal newborn hearing screening (UNHS) Model in the selected Malaysian Hospitals, which is found to be confronted with many challenges, to enrich and expand the extant body of knowledge in the UNHS research field. This is because of the fact that developing countries like Malaysia need effective a...

Purpose: Having discovered that the performance of the Nigerian SMEs is in downturn, this conceptual study proposes a High Performance Work System-Performance model for the enhancement of the Nigerian SMEs’ performance. Also, in this paper, employee creativity is proposed to serve as mechanism through which high performance work system-performance...

Existing empirical evidence identifies the existence of vague processes (black box) between High Performance Work Practices (HPWPs) and performance. In addressing this issue, this study investigated the mediating role of employee creativity in the HPWPs-performance nexus. Through cross-sectional research approach, data were collected from a sample...

The facts and figures, as presented in the introductory section of the current study, have shown that Small and Medium Enterprise (SME) performance in Nigeria is in downturn, and the extant literature has recognized the existence of vague processes (black box) between organizational inputs (High Performance Work System [HPWS]) and organizational ou...

This paper highlights the data screening for the research on mediating effect of job satisfaction on the relationship between work-life balance and job performance among full-time academics. It had 354 samples from the public universities located in Indonesia-Malaysia-Thailand Growth Triangle (IMT-GT). The data screening procedure was applied to id...

Although universal newborn hearing screening (UNHS) program is indispensable to improving the health level of newborns, two thirds of the people with simple to extreme hearing impairment live in developing nations including Nigeria. Thus, surveying the current UNHS practices in Nigeria is considered imperative to discern the existing UNHS model and...

This research examined the effect of pay-for-performance (PFP) and employee benefits on employee performance with mediating effect of distributive fairness in the nexus. Through a cross-sectional approach, data were collected from a sample of 140 Nigerian employees. Partial least squares (PLS) method algorithm and bootstrap techniques were used to...

Although universal newborn hearing screening (UNHS) program is indispensable to improving the health level of newborns, two thirds of the people with simple to extreme hearing impairment live in developing nations including Nigeria. Thus, surveying the current UNHS practices in Nigeria is considered imperative to discern the existing UNHS model and...

This paper focusses on the employee awareness of Universal Newborn Hearing Screening (UNHS) in selected public hospitals in Malaysia in which employees’ awareness’s relationship with factors like human resource practices, program layout, screening instruments and screening techniques were empirically examined. A cross sectional survey was adopted f...

It is basically a copyright engagement strategy framework developed after through investigation. The framework provides engagement enthusiasts with a model that could be deployed as a holistic strategy to understand how different factors can influence employees` work engagement in any business sector. Hence, this copyright framework offers a compre...

Empirical evidence identifies that organizational success hinges on employees with the required knowledge, skills, and abilities and that employees’ effectiveness at learning new skills and knowledge is connected with the kind of learning technique the organization adopts. Given this, this work explored employee learning theories and their organiza...

Since Bangladesh has been experiencing a rapid expansion of higher education institutions (HEIs), particularly in private sector, there has been a rising concern with regards to their quality of research and education. The evidences highlight that there is a lack of academic research, lack of knowledge and experiences, and poor quality of teaching...

Objective This paper aims to investigate the effects of perceived attitude and anxiety on awareness of UNHS among caregivers in Malaysia. Methods Using cross sectional research approach, data were collected and some 46 out of 87 questionnaires distributed to caregivers attending UNHS programs at selected public hospitals were usable for analysis (...

Although mediating variables are of importance in the HPWS-Performance nexus, identification of the fitting intervening variable(s) that mediates between the nexuses is a crucial issue, and the number of the mediating variable(s) which would unravel the so called ?black box? remains un-resolved and the most burning theoretical and empirical challen...

This concept paper highlights what is UNHS, aims of UNHS, current development, issues and challenges related to the UNHS’s implementation in general and in Malaysia.It is discernible that UNHS aims at enhancing the process of timely detection of possible hearing loss. By going through the screening, there will be benefits not only to caregivers but...

The focus of many organizations worldwide has been changing from greater productivity and profit maximization to sustainable development. Those organizations that focus on profit-only often make short-term decisions without concern for long-run sustainable benefits. The concept of organizational ethics has been widely discussed as it may provide th...

Palestinian insurance customers are not satisfied. 55% of them changed their companies in 3 years or less. 44% of customers are willing to switch and 30% of customers think that the perceived insurance services are below their expectations. Further, prior literature paid less attention to internal organizational factors contributing to customer sat...

According to the cooperation agreement among member countries of the Association of Southeast Asian Nations (ASEAN), there has been an increase in the number of the movement of professionals from country to country. Undergraduate business administration students are qualified for future business careers. In Thailand and its neighboring country like...

In this paper, the authors analyzed the impact of Training and Development (T&D) and Transformational Leadership style (TF) on Organizational Commitment (OC). The moderating effect of coworker support on the relationship between T&D, TF and OC has also been assessed in the current study. Total 200 survey questionnaires was collected by using strati...

The current study attempted to address notable research lacunae by investigating a potential link between developmental HR resources and work engagement. Drawing upon the explanations of Conservation of Resources theory, the present study attempted to assess the relationship of developmental HR practices including employee training opportunities, c...

Emirati higher education graduates prefer working in the public organizations to working in the private sector firms and multinational companies. Thus, this research examines the factors responsible for the reluctance of Emirati higher education graduates to work in the private sector firms. Therefore, this paper is aiming to investigate the relati...

Compensation and benefits is very important to every executives to perform their job well. Organizations are therefore need to ensure their executives are satisfied particularly with issues related to compensation and benefits. This paper measures the impact of compensation and benefits on executives' performance. A questionnaire was used to collec...

Work environment is very important for the performance of the employees in organization. Therefore, they are very important for manufacturing industry to ensure that their employees can perform their job in good conditions. The purpose of this research is to measure the relationship of work environment and employee's performance in manufacturing in...

This conceptual paper sheds light on the concept of work engagement. Employees engaged in their work are bursting with energy, dedication and immersion in work. The article offers an overview of the concept of work engagement and the major gaps in its literature, particularly in relation with developmental HRM (employee training and career developm...

Background: today's customers of Palestinian insurance sector are not satisfied. 55% of them changed their companies in 3 years or less. 44% of customers are willing to switch and 30% of customers think that the perceived insurance services are below their expectations. Objectives: since prior literature paid less attention to internal organization...

This study aims to examine the impact of leadership styles on customer satisfaction, in particular, transactional and transformational leadership styles. Furthermore, it examines the mediating role of employees’ performance between leadership styles and customer satisfaction in the Palestinian context. Using data from a survey of 258 employees of i...

The main objective of the present paper is to assess the relationship between transformational leadership and job performance empirically. The study was conducted in the banking sector of Pakistan focusing on six large banks. A total number of 308 responses were collected through survey questionnaire from the bank managers. The data was then coded...

Purpose - Usage of E-services is critical for businesses to maximize work efficiency and gain competitive advantage. The aim of the study is to explore how awareness of technology and e-services usage in an emerging economy in Pakistan. The studies aimed to explore as to what extent these factors can potentially motivate transport employees towards...

Purpose - The aim of this article is to outline the concept of work engagement and the importance of job resources including supervisor support and coworker support pertaining to work engagement. Research Design, Data, and Methodology - The article discusses the concept of work engagement and what empirical evidences suggest about its relationship...

Primarily, the study investigated the psychometric properties of UWES work engagement scale were assessed in the context of education sector of Malaysia. Staff members from the two public sector universities in the Kedah state were sampled whereby, 205 questionnaires were distributed that resulted in 180 appropriate responses for final data analysi...

Career entry process is very crucial for individuals' working lives. They can decide to choose or not to choose the particular careers. Based on literature, the match between personality types and vocational choices has a positive impact on employees' job satisfaction, which in turn it could lead to lower turnover and higher productivity of the com...

High-performance work system’s (HPWS) configuration is fraught with inconsistencies, and there are vague processes (black box) in-between the inputs (HPWS) and the output (performance). In addressing these issues, this research proposed that configuration of HPWS is many-sided, and it can be context-specific. Also, this study proposed a conceptual...

The aim of this study is to identify student experiences with virtual learning environment at Arab Open University in Saudi Arabia using the holographic telepresence as an innovative approach towards the attainment of an enhanced virtual learning environment that also fully incorporates students’ perceptions. In doing so, the study implements inter...

In this paper the authors analyzed the impact of compensation and transactional leadership style on organizational commitment. Additionally, coworker support was used as a moderator to further the understanding of the relationship between compensation, transactional leadership style and organizational commitment. Total 200 survey questionnaires wer...

The Multimedia Super Corridor (MSC) in Malaysia was launched as a catalyst to realize the objective of upgrading the country to a fully developed status by the year 2020 through the establishment of a knowledge based society. To this end, this paper presents a basic investigation on knowledge transfer and sharing in MSC status organizations by sugg...

This study attempted to present a picture of associates’ decision to resign from the automotive industry in Malaysia. The primary purpose of this study was to analyse the turnover opportunities, career advancement and leadership style, and to investigate reasons influencing the intention to leave a company or organisation. Therefore, this research...

Career choice constitutes one of the most critical turning points in our lives because this choice determines our future role in the society and symbolizes one of the most important processes in our entire life. The aim of this study is to investigate the factors which influence the career choice of undergraduate students in Universitas Indonesia....

The current study investigated the relationship between compensation, job security, and employees’ retention. Furthermore, the present study also investigated the moderating effect of the work environment on the relationship compensation, job security, and employees’ retention. Survey was used to collect data from 353 faculty members working in pub...

High-performance work system's (HPWS) configuration is fraught with inconsistencies, and there are vague processes (black box) in-between the inputs (HPWS) and the output (performance). In addressing these issues, this research proposed that configuration of HPWS is many-sided, and it can be context-specific. Also, this study proposed a conceptual...

Attaining training effectiveness for Negotiation as an elective subject in obtaining Bachelor of Human Resource Management in University Utara Malaysia will be beneficial for students when they start to work. The subject requires strong fundamental knowledge in human resource management and other management related subjects, as it demands students...

ISSN: 1549-9332

This paper examines the relationship between transformational and transactional leadership and organizational commitment. Survey method was used for the purpose of collecting data from academic staff working in public sector Tertiary Institutions in Pakistan. Total 200 questionnaires were collected. After the process of data analysis, the results r...

Drawing upon the element of training transfer, this present study investigates whether the reward and accountability act as influencing components for transfer of training. Questionnaire technique of the quantitative research approach was used for the primary data collection from the participants with different managerial positions from the various...