What are the most important Information Technology Milestones for Business Organisations?

Hey there,

I am in the mids of a research about the change management frameworks and models used for Information and Communications Technology (ICT) introductions in organisations and currently aim to read about as many past such efforts as possible.

Therefore, I'm looking to hear from experts what are the most important ICT innovations in the context of business organisations?

Furthermore, if you have any suggestions on papers about the change management techniques around the way these tech advancements were implemented, please share them.

Thank you very much in advance!

Information and Communication Technology

ICT

Information Technology

Business

Change Management

Technological Change

Business Transformation

Nnamdi Onyebuchi

Walden University

Hi Sidar,

I wrote an article on change management using Kotter’s Change Management Model. See the link here: https://www.linkedin.com/pulse/change-management-nnamdi-onyebuchi/. The model is kind of universal and can be used while introducing any major change in the organization. Regarding the most important ICT innovations in the context of business organisations, I think it depends on the kind of business outcomes the organization expects. On a general sense, Mobility and Security of information are very essential to any business today because of the rise in the adoption of public cloud platforms by businesses.