Asked 6th Mar, 2018

What kind of literature explores the effect of competing demands on the cognition and work ethics of employees?

I am looking for the branches in the fields of management and organization (behaviour) that explores the effect of competing demands at workplace and their effects on the individual's cognition and ethics. For instance, if a person has to address competing demands, like solving a customer problem, writing a report for the top management, and helping a colleague, and prioritises one of these, then the others might be negatively affected. Thus there is a burden on the cognition of that person or that person's actions and eventually also impact several factors of the workplace. I tried searching on Scholar with the terms 'competing demands' or similar, but I could not find anything relevant. Any suggestions? Thanks in advance.

All Answers (1)

6th Mar, 2018
Michel Héry
Indirect answer. The kind of situation you describe can generate pyschosocial risks. You can find some elements in that paper:
Gollac M. & Bodier M., Mesurer les facteurs psychosociaux de risque au travail pour les maîtriser. Rapport du Collège d’expertise sur le suivi
des risques psychosociaux au travail, faisant suite à la demande du ministre du Travail, de l’Emploi et de la Santé. Avril 2011.
Unfortunately for you: written in French.

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