Mohammed Bin Rashid School of Government
Question
Asked 2 March 2020
How to measure hospital innovations?
I am looking for a good questionnaire to evaluate hospital innovation, both technological and administrative innovations.
Most recent answer
Thank you for your reply Roberto.
All Answers (9)
University of Mosul
It is better to focus on technological innovation by measuring the extent of hospital management's reliance on information technology for patient management and treatment. And design a questionnaire to be distributed to patients and another to be distributed to hospital members
Mohammed Bin Rashid School of Government
Thank you Mohammed for your response. I am looking for an instrument with high validity to measure what you have mentioned.
Applied Science Private UniversityEx
I would recommend reading the following article:
- Ing-Long Wu and Pi-Jung Hsieh (2011) Understanding hospital innovation enabled customer-perceived quality of structure, process, and outcome care, Volume 22, Issue 2, Pages 227-241. https://doi.org/10.1080/14783363.2010.532343
Wits Business School
One of the basic ways to measure anything, is the Input, Output and Impact Model. Quantity or quality of inputs; quantity and quality of outputs and the impact of the outputs as well as the relationships between input, output and impacts.
The above can be applied across the entire "innovation value chain."
National Research University Higher School of Economics
Dear Hamid,
While technological innovations is indeed easy to measure as they are new diagnostic tools, instruments, processes and cure methods, most hospitals are in constant search for solving organizational problems by administrative innovations. Examples of those problems are very well presented in Jerry I. Porras "Stream analysis" (a photo of the book cover is enclosed). The detailed description of some hospital problems may help you to develop a proper questionnaire on administrative innovations in hospitals.

National Council for Scientific and Technological Development, Brazil
A hospital is one of the most difficult organizations in existence. It has teams that carry out the most varied professional occupations possible. They have specialized teams of doctors, who work with them in the most varied possible ties. I published a Health Services Marketing book that has already had two updates. I suggest studying small innovations, step by step.