A benefit management model that works or one that doesn't work?

In my experience the value of a Business case is purely to secure the funding to resource the project. Once the project starts benefits identified in the business case are quickly forgotten and not revisited in any evaluation (if one occurs). The most well known benefits management model was presented by Ward and Daniel (1996) in their benefits management book. Other authors that would be worth searching for are John Ward, Joe Peppard, Neil Doherty and Colin Ashurst. Looking for benefits management groups on Linkedin will also provide access to a reasonably strong benefits management practitioner community. Hope that helps. Crispin

Benefit management also plays a key role in project management methods like Prince2, if you look at the process framework (http://www.prince-officialsite.com/) you will find that benefit realization is a core activity that is carried out at the initiation phase, during the project and also at closure of a project. It is also an important activity to achieve a higher level of project management maturity in Prince2 maturity models. However, research that assesses to what extent this actually happens in practice is scarce. One of our PhDs (Silja Eckartz) did explorative research to assess the current state of BC as a benefit realization tool, see chapter 2-4 of her PhD thesis downloadable at http://doc.utwente.nl/81676/

Crispin and Jos, Thank you for yours input. I appreciate it a lot!

Nourel