IOSR Journal of Business and Management

Published by IOSR Journals
Print ISSN: 2319-7668
There has been strong growth in Alternative Dispute Resolution (ADR) in recent year. ADR is also very popular now. The main objective of this article is to prove that modern ADR is shadow of Islamic dispute resolution Process and it is not unfamiliar with Islamic Law. In Islam, civil and petty criminal disputes are strongly recommended to be settled through negotiation, mediation, conciliation, arbitration or compromise, as these are nearer to norms laid down in the Holy Quran and Hadith. It is quantitative research. I use secondary sources. Basically, I discuss based on Quran and Hadith of the Prophet Mohammad (SWA).
Many business entities have attached utmost importance to managing brand equity in prevalent competitive scenario & Indian banking and financial services firms are no exceptions. Research on services marketing indicates that customer satisfaction has a positive direct effect on brand equity and that is why the customer based brand equity concept has become most popular among all the brand equity measures, because this concept acknowledges that the power of a brand resides in the minds of the customers. Researchers also believe that the extended Ps of services marketing may influence customer satisfaction. Recent empirical study has identified key factors of the 3Ps of services marketing, through which customer satisfaction can be determined and measured in case of banking and financial services firms. This paper represents a conceptual framework through which customer based brand equity can be measured using the identified key factors of 3Ps. So this framework can be used as the theoretical base to construct and develop a scale for quantitative measurement of brand equity for banking and financial services firms in future.
Primary objective of this paper was to investigate the impact of information uncertainty and cognitive profile of investors on herding behavior. We analyzed the behavior of investors influenced by the decision of other investors due to the lack of information and cognitive profile of investors. Well designed experiments in three sessions are conducted for this study. These experiments were conducted in three stages to check the impact of different levels of information and conditions on the herding behavior. This study reflects that there is a positive relationship between the information uncertainty and the biases of investor's behavior and occurrence of herding. Studies also reveal that the previously existing financial information and previously shown behavior in the market also encourages the herding phenomenon prevailing in the market. Researches indicate that the change in the Cognitive profile of the investors is more significant due to the increase in the financial information and the historical record of the transaction. There is also a significant change in the biases of the investor due to the public information.
FASP " P "
A conceptual framework for intra-firm financing leverage analysis based on the mechanical analysis of physical leverage (the genesis of the concept of financing leverage) of a corporate firm under condition of future business risk considering a short-term planning horizon, composed of (a) an ex-ante analysis conducted at the beginning of the period for choosing an 'Financing Account Structural Plan' (FASP) from alternative FASPs based on the principle of maximization of expected utility or principle of minimization of absolute value of expected disutility (negative utility) of the 'elasticity coefficient measure' of the 'Degree of Financing Leverage' (DFL) considering the degrees of 'Downside Financing Leverage Risk (DFLR) averseness' and 'Upside Financing Leverage Risk (UFLR) affinity' subjectively assigned by the DFLR averse or UFLR affine decision - maker [noting that a decision - maker with an iota of rationality can never be 'DFLR affine' or 'UFLR averse' to any degree, and utilizing concave utility function and convex utility function for risk aversion and risk affinity respectively ]; and (b) an ex-post analysis conducted at the end of the period for the performance appraisal of the decision-maker based on 'financing leverage efficiency,' is formulated and illustrated in this working paper.
OASP ' A '
OASP ' B '
A conceptual framework for intra-firm operating leverage analysis {based on the mechanical analysis of physical leverage (the genesis of the concept of operating leverage)} of a manufacturing firm under condition of future business risk considering a short-term planning horizon, composed of (a) an ex-ante analysis conducted at the beginning of the period for choosing an 'Operating Account Structural Plan’ (OASP) from alternative OASPs based on the principle of maximization of expected utility {or principle of minimization of absolute value of expected disutility (negative utility)} of the ‘elasticity coefficient measure’ of the ‘Degree of Operating Leverage’ (DOL) considering the degrees of ‘Downside Operating Leverage Risk (DOLR) averseness’ and ‘Upside Operating Leverage Risk (UOLR) affinity’ subjectively assigned by the decision-maker, and (b) an ex-post analysis conducted at the end of the period for the performance appraisal of the decision-maker based on ‘operating leverage efficiency', is formulated and illustrated in this working paper.
The development of the residual income model (RIM) has potential implications for the empirical researchers as the model specifies relationship between earnings and book values as proxies for equity values and accounting variables. Although researchers have supported RIM as an alternative to the dividend discount model (DDM), some empirical studies on RIM have triggered arguments on the superiority of the RIM over DDM. In theory, both models give the same value estimates; empirically, these value estimates changes with the changes in the assumption sets. In this paper, we show that both models provide the same values estimates when the terminal value can be forecasted. Although, under the perpetual growth rate model, the researchers have shown that empirically RIM outperforms DDM. We have shown that this superiority of RIM is misleading, as the transversality condition, a necessary assumption for deriving the RIM, is void under the perpetual growth rate scenario.
It is reported by reputed bodies of information that now-a-days integrating management systems are becoming a viable subject. The facilities that integrate the environmental management system (EMS) and quality management system (QMS) can comprehend benefits like decrease in audit costs, streamlined operations, proper decision-making, easy employee training and efficient use of resources. The other management systems like occupation health and safety management (OHSAS 18001) and other organizational activities can be similarly integrated. This is a fact that the drafters of ISO 14001 used ISO 9001:1994 as source document so there are many common elements in the two common models of ISO 9001 (QMS) and ISO 14001(EMS). Both the standards in their current form are well-suited. To increase the compatibility further, the ISO committees accountable for the improvement and upholding of the aforesaid standards continue to examine possible opportunities. (PDF) Quality Management System (ISO 9001) and Environmental Quality Management System (ISO 14001): Towards an integrated model. Available from: [accessed Jul 13 2022].
This study was carried out to evaluate Inflation accounting and control through monetary policy measures in Nigeria from 1973 to 2010. Secondary data were used empirically to do the assessment. Aggregate data on independent variables (monetary policy measures) that affect inflation were collected and analyzed using multiple regression model and the ordinary least squares estimation techniques. From the analysis carried out, it was found that some of the variables (money supply, interest rate and exchange rate) were statistically significant, which means that the studied variable could be used to predict inflation. Furthermore, domestic credit was not statistically significant, even though it could be used as a policy variable to account for inflation. Based on these findings, it was recommended that monetary supply, interest rates and exchange rates should be the principal policy variables to be manipulated in controlling inflation in Nigeria. I. Background of the study Inflation is a serious macroeconomic problem and it is an aspect of macroeconomic instability. It can make a comparison of economic conditions at different point in time quite difficult, creates complications for economic measurement, and brings uncertainty when we try to look into the future. Inflation is a substantial and sustained increase in general price level leading to disequilibrium thus undermining the ability of money to serve as a tool for market coordination. In Nigeria, monetary policy measures are used to control inflation and other macro-economic variables in order to ensure economic stability. Monetary policy involves measures designed to regulate and control the volume, cost, availability and direction of money and credit in an economy to achieve some specific macroeconomic policy objectives (Anyanwu, and Oackhenan, 1995).
This study sought to analyse the relationship between banks' deposit interest rates and deposit mobilisation in Zimbabwe for the period 2000-2006. We developed an Ordinary Least Squares (OLS) model to show the relationship between the response and explanatory variables. Pearson's correlation coeffient (was employed to demonstrate the strength of the relationship. Before running the regression equation the data was first tested for; stationarity using the Augmented Dicker-Fuller Test, multicollinearity using correlation matrix and autocorrelation using the Durbin-Watson statistic. The study found a positive relationship between deposit rates and banks' deposits for the period under study and all the other explanatory variables were statistically significant. Also, the coefficient of determination () was found to be significantly high showing that the explanatory variables were able to account for the total variation of the dependent variable – deposits. The study recommended banks to tap into the unbanked markets through massive branch expansion, offering low cost accounts and increasing interest offered on deposits to attract more deposits. The government should come up with consistent policies and create a conducive political environment for business and foreign direct investment.
Arbitrage Pricing Theory takes into account more influencing factors other than the simple systematic risk, as defined in CAPM. In this study, we aim to evaluate stock returns using Arbitrage Pricing Model considering four macroeconomic factors i.e. Money supply, Interest Rate, Industrial Production and Foreign Exchange Rate. The prediction of stock returns is done by taking values of stocks of 37 companies from KSE 100 index on monthly intervals for the period 2000-2005. The results that came out for this study proved that APT does not prove to be effective in predicting stock prices in Pakistan.
Sound financial environment of the banking industry is the guarantee not only to her depositors but equally significant to the shareholders, employees and the whole economy as well. In line to this, efforts have been made from time to time to measure the performance of banks in the country. A number of factors are used in the measurement of banks performance in a typical developing economy and among these is profitability. This study was based on the determinants of banks profitability in Nigeria: using CAMEL model. The objective of the study was to determine the impact of CAMEL on the profitability of Nigerian banks. The data of the commercial banks in Nigeria were obtained for the period of 2001 to 2010. The model was estimated using ordinary least square method and the Statistical Package for Social Sciences (SPSS) 19. The findings based on the analysis elucidate that liquidity has a significant impact on banks profitability while capital adequacy, assets quality, management efficiency, earning did not. It was then recommended that banks should make sure that they maintain a reasonable liquidity position at all times to meet up regular financial obligations thereby maintaining depositors' confidence in the industry and increase profitability.
This study investigates the technical efficiency of two different banking systems (Islamic vs. Conventional banks) operating in Pakistan and gives a comparative analysis between them over a recent unstudied period, using DEA (Data Envelope Analysis) model. As banking systems render as an important factor towards the economic development of a country. Calculating Technical efficiency can help us determine which banking system is more technically efficient and can facilitate in the economic development and stability of a developing nation such as Pakistan. In this study, a sample of 34 different banks is taken which includes Islamic, conventional and foreign banks working in Pakistan. By taking Investments and Advances as outputs and number of employees, operating fixed asset and deposits as inputs in DEA analysis, the technical efficiencies of the banks are found and compared and then Tobit regression is use to determine the internal and external factor's impact on bank's efficiency.
S is a systematic technique used by organizations comes from five Japanese words: Seiri (sort), Seiton (set in order), Seiso (shine), Seiketsu (standardize), and Shitsuke (sustain). This system helps to organize a work space for efficiency and decrease wasting and optimize quality and productivity via monitoring an organized environment and use visual evidences to obtain more firm results effectiveness. As importance role of 5S implementation in today's organizations, this study aims to review previous studies about benefits of 5S implementation and its efficiency in organizations. Consequently 5S can support the objectives of organization to achieve continuous improvement in performance and productivity.
shows the summary of SEM analyses using AMOS. The loading factors of each latent variables show that all of them fall above 0.5 at significant level < 0.05. This means that each of the latent variables can form uni-dimensionalities and meet the high convergent validity. The structural equity model (Figure 1) can be used as an analysis tool shown by the Chi-square value (233.36) divided with the degree of freedom (32) resulted in 1.209.
The purpose of the current study is to examine the role consumer trust plays in accordance to the implementation of International Organisation for Standards (ISO) 9000 certification in order to achieve the ultimate goal of customer satisfaction. Consequently, three variables identified and measured in the study are: the implementation of ISO 9000 certification, costumer confidence, and customer satisfaction. As many as 115 ISO 9000-certified manufacturing companies in East Java, Indonesia, take part as the sample of the study. Data are collected through a survey. The respondents are management representatives from the companies. Structure analysis and inferential statistics are employed in data analysis process. The study finds that consumer trust is able to mediate the role of ISO 9000 in increasing customer satisfaction level. Employees' effort in building up costumer confidence by providing accurate information has been proven an effective way in satisfying customers themselves. Previous studies generally focus on investigating consumer trust and customer satisfaction based on the perceptions of the users of the products. This present study aims at investigating consumer trust and satisfaction level based on the perceptions of ISO 9000 implementers working in the manufacturing companies. Moreover, the novelty of the study lies in the testing of the effects of ISO 9000 implementation toward consumer trust.
Inventory Classification is very important to manage inventory efficiently. Popular concept - Importance and Exception (CIE) is employed to ensure that efficiency is maximized with least effort .For inventory optimization and Inventory Forecasting, products need to be classified appropriately. There are several methods used for categorization of products and items in inventory. Most common classification used is the Pareto Analysis. The focus of this paper is to check if some assumptions for ABC Analysis are taken for granted.
Top-cited authors
Vikram Singh Chouhan
  • Jaypee University of Engineering and Technology
Sandeep Srivastava
  • Jaypee University of Engineering and Technology
Stephen I Dugguh
  • Federal University of Kashere
Priyanka Aggarwal
  • Shri Ram College of Commerce (University of Delhi)
Bhargava Kotur