Current Issues In Tourism

The global spread of COVID-19 gave rise to semi-compulsory telecommuting, which has facilitated new work-leisure styles, such as workations, as an alternative form of tourism that responds to post-pandemic-era challenges. We investigated 800 cases of teleworkers in Taiwan and Japan using decision tree (DT) and artificial neural network (ANN) analyses, and estimated and classified teleworkers' experience/ inexperience with workations. Our results revealed that remote workers' society/culture and work roles were strong predictors of their experience/inexperience with workations. For both the DT and ANN models, inexperience, rather than experience, was found to be the prediction's more suitable target category for marketers. ARTICLE HISTORY Artificial neural network (ANN); decision tree (DT); digital nomad; workation; work and leisure Statement of Novelty (1) This study simultaneously compared, for the first time, the predictive performance of DT and ANN analyses in predicting workation behaviour in a cross-cultural context, in response to a call for cross-societal research in a hybrid approach. (2) This study is the first empirical workation study that collected data from qualified remote workers according to multiple criteria and precise operational definition of workation.

This study focuses on developing a consumer-centric Environmental, Social, Governance (ESG) evaluation scale for the aviation industry, highlighting the growing importance of corporate sustainability actions from a consumer perspective. With the aviation sector being significantly impacted by sustainability challenges, the need for a strategic approach to leverage ESG management for competitive advantage is evident. The research aims to fill the empirical gap regarding how consumers evaluate airlines' ESG performance, which is crucial for enhancing financial and non-financial value. Utilizing a Delphi survey and the Analytic Hierarchy Process, the study seeks to understand and integrate various stakeholders' perspectives, offering new insights into consumer attitudes towards ESG activities, and contributing to the discourse on sustainable and responsible business practices.

ABSTRACT This study examined the impact of pilgrimage on well-being through the lens of the broaden-and-build theory and religious coping. Structural relationships among authenticity, pilgrimage experience, faith, and psychological well-being were examined, along with a group analysis based on spiritual communion with martyrs. The findings identified the structural relationships among these factors and revealed that the authenticity of pilgrimage sites and the faith of pilgrims are significant variables in the pilgrimage experience. This study emphasizes the importance of creating authentic pilgrimage site environments and providing spiritual experiences that can enhance faith to promote the psychological well-being of pilgrims. KEYWORDS Pilgrimage; faith; psychological well-being; broaden and build theory; religious coping

Coastal tourism enterprises are constantly at risk due to increasing climate change (CC) events and effects. Thus, understanding tourism enterprise resilience against climate change (RACC) is relevant. It is defined as the capacities of the enterprise to sustain its activity and detect innovation for transformation measured in terms of risk perception, positive perception for learning, planning, adapting and transforming in the face of changes in climate and extreme weather events (EWE). Capital assets (CA) (social, human, financial, natural and physical) represent important capabilities for tourism enterprises resilience. This study aims to analyse how CA contributes to the resilience of tourism enterprises and empirical evidence is shown for the Yucatán coast of México. A survey was applied randomly to 94 enterprises and, in order to test the influence of CA on RACC, a multiple linear regression analysis was performed. Results show that natural, physical and financial CA are significantly and positively related to resilience. Government support is necessary to strength enterprises' CA and, in this way, they will be able to face the effects of CC. This article contributes to the scarce academic literature about understanding tourism enterprises RACC and about how and which CA can be significant in obtaining RACC. ARTICLE HISTORY