Journal of Hospitality & Tourism Research (J Hospit Tourism Res)

Publisher: International Council on Hotel, Restaurant, and Institutional Education, SAGE Publications

Journal description

The Journal of Hospitality & Tourism Research publishes high-quality, refereed scholarship which advances the knowledge base of the hospitality and tourism field. Featuring conceptual, empirical research, and applied research articles as well as book and software reviews, research notes, industry viewpoints, and conference reviews, JHTR keeps educators, researchers, and professionals in travel and hospitality up to date with the latest and most vital findings in the field.

Current impact factor: 0.94

Impact Factor Rankings

Additional details

5-year impact 0.00
Cited half-life 7.10
Immediacy index 0.00
Eigenfactor 0.00
Article influence 0.00
Website Journal of Hospitality & Tourism Research website
Other titles Journal of hospitality & tourism research (Washington, D.C.: Online), Journal of hospitality & tourism research, Journal of hospitality and tourism research
ISSN 1096-3480
OCLC 60628390
Material type Document, Periodical, Internet resource
Document type Internet Resource, Computer File, Journal / Magazine / Newspaper

Publisher details

SAGE Publications

  • Pre-print
    • Author can archive a pre-print version
  • Post-print
    • Author can archive a post-print version
  • Conditions
    • Authors retain copyright
    • Pre-print on any website
    • Author's post-print on author's personal website, departmental website, institutional website or institutional repository
    • On other repositories including PubMed Central after 12 months embargo
    • Publisher copyright and source must be acknowledged
    • Publisher's version/PDF cannot be used
    • Post-print version with changes from referees comments can be used
    • "as published" final version with layout and copy-editing changes cannot be archived but can be used on secure institutional intranet
    • Must link to publisher version with DOI
    • Publisher last reviewed on 29/07/2015
  • Classification
    green

Publications in this journal

  • [Show abstract] [Hide abstract]
    ABSTRACT: This study draws on environmental psychological theory to reintegrate the ongoing development of “environmental” cues in the tourism event context. Existing service perception scales often commingle service quality and physical cues; thus, this study proposes their separation and redefinition, as well as tests the effect of the supportive service environment on festival program quality in the experience of participants. The moderating effect of perceived authenticity in the quality–value–satisfaction process is also investigated. The results challenge the traditional view of program quality by highlighting that the service environment is a key antecedent to the quality–value–satisfaction framework. In contrast, the relationships among service environment, program quality, perceived value, and customer satisfaction are contingent on the extent to which participants perceive the authenticity of an event.
    No preview · Article · Jan 2016 · Journal of Hospitality & Tourism Research
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    ABSTRACT: The purpose of this study was to propose and examine a three-component trade show evaluation framework on exhibitors’ and visitors’ performance that accounts for the relationships between all three key stakeholders (i.e., visitors, exhibitors, and organizers). After a review of previous literature on stakeholder theory and trade show performance evaluation, the visitor–exhibitor–organizer (VEO) framework was proposed to examine dimensions of overall satisfaction of trade show exhibitors and visitors. Based on the VEO framework, exhibitor and visitor performance evaluation models consist of three components that address three corresponding stakeholders: satisfaction with self-performance and satisfaction with the other two key stakeholders, respectively. To validate the framework, exhibitor and visitor models were tested using data from 514 visitors and 92 exhibitors. The results validated the VEO framework by indicating that the three key stakeholders must be accounted for when evaluating trade show performance. All three dimensions (i.e., satisfaction with self-performance, and the other two stakeholders) contributed to overall satisfaction and positive behavioral intention.
    No preview · Article · Dec 2015 · Journal of Hospitality & Tourism Research
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    ABSTRACT: Since information sharing is achieved in cooperation with others, not just by oneself, social networking sites (SNSs) based on extensive social networks are an ideal environment for sharing information. In particular, SNSs’ network externalities are crucial to the success of the information and communication technologies industry. Thus, this study investigated how SNSs’ network externalities affect users’ perceptions of benefits, satisfaction, and restaurant information-sharing intentions. This study found that perceived network size and perceived complementarity significantly influenced perceived usefulness. Furthermore, perceived referent network size, perceived complementarity, and perceived compatibility significantly influenced perceived enjoyment. In addition, perceived benefits significantly influenced satisfaction, which in turn significantly influenced restaurant information-sharing intentions on SNSs. These findings have considerable implications for understanding the role of SNSs’ network externalities in sharing information.
    No preview · Article · Dec 2015 · Journal of Hospitality & Tourism Research
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    ABSTRACT: This study proposes and empirically tests a holistic framework of organizational citizenship behavior (OCB) motivation that uses an altruistic–egoistic continuum. It also tests the structural relationships between altruistic and egoistic motivations and different dimensions of OCB. Analysis of questionnaire data from 398 hotel employee respondents supported eight of nine proposed relationships. Study results indicate a continuum incorporating multiple altruistic and egoistic motivations and suggest that OCB can be stimulated by both altruistic and egoistic motivations. The findings show that managers should facilitate positive social exchange in the hotel, provide constructive feedback regarding the desired performance, and encourage employees to engage more often in OCB directed toward the organization.
    No preview · Article · Dec 2015 · Journal of Hospitality & Tourism Research
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    ABSTRACT: Although the implications of adopting a franchising strategy in the restaurant industry have been examined in previous literature, the role of franchising has mostly been viewed as a means of growth, without much attention paid to its role in reducing risk via alleviating earnings volatility. In this study, we examine whether, and to what extent, franchising in restaurant firms can reduce earnings volatility occurring due to fluctuating economic conditions. Our longitudinal analysis of publicly traded restaurant firms from 1994 to 2012 shows that, during changes in economic conditions, firms adopting a high degree of franchising face lower earnings volatility than firms that adopt a restricted degree of franchising. Our article contributes to the literature on restaurant franchising as a risk-management strategy while providing avenues for future research.
    No preview · Article · Dec 2015 · Journal of Hospitality & Tourism Research

  • No preview · Article · Nov 2015 · Journal of Hospitality & Tourism Research
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    Preview · Article · Nov 2015 · Journal of Hospitality & Tourism Research
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    ABSTRACT: Value cocreation represents a critical element of the service-dominant logic paradigm, which is currently becoming increasingly important in hospitality. A number of recent studies are pointing to the criticality of examining the value cocreation mechanisms in hotels. While value can be cocreated using a variety of methods, mobile commerce offers unique opportunities to lay the foundation of value cocreation in hotels, which can bring substantial benefits for all stakeholders of this process. To understand the how hotel guests develop intentions to cocreate value in hotels using their mobile devices, a conceptual model was developed and validated empirically based on data from U.S. hotel guests. Guests’ perceptions of personalization, trust in the hotel, and their personal innovativeness were found to influence their degree of involvement with mobile devices in hotels, which are instrumental in the development of intentions to engage in specific cocreation behaviors.
    No preview · Article · Aug 2015 · Journal of Hospitality & Tourism Research
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    ABSTRACT: Entertainment is a feature of some tourism settings and acts as a key pull factor for visiting certain destinations. Research-based studies about entertainment and the tourist experience are, however, rather limited. This study pursued this research opportunity and explored international tourists’ experiences in an iconic performance-based entertainment, the Impression Sanjie Liu in southern China. More than 350 tourists’ spontaneous reviews posted on TripAdvisor were analyzed through Leximancer software. It was found that international tourists were generally positive toward the culturally distinctive style of the entertainment. Despite the challenge of comprehending meanings and the language, they were impressed with the grand spectacle, the performances of many people, and the context. The disruptive behavior of other tourists, particularly the domestic Chinese tourists, troubled some international tourists. Implications for both academic research and the tourism entertainment industry are offered.
    No preview · Article · Aug 2015 · Journal of Hospitality & Tourism Research
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    ABSTRACT: Although there has been a remarkable increase in the supply of domestic golf courses in South Korea, the demand for golf trips is believed to have reached a plateau. In this competitive environment, golf course managers need to examine diverse constraining factors that discourage their customers from visiting the facilities, and learn how those constraints are managed by golf tourists through a variety of strategies. Using a choice modeling, this study provides useful opportunities to better understand golf tourists’ choices made by intricate comparisons between negotiation strategies that help relieve the impact of golfing constraints. The results indicate that levels of perceived importance vary on several constraint attributes when golf tourists make decisions for golf trips. This study also identifies heterogeneous preferences for negotiation strategies between two golf tourist groups segmented based on their golfing experiences.
    No preview · Article · Aug 2015 · Journal of Hospitality & Tourism Research
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    ABSTRACT: The purpose of this study is to identify the effects of other customers on consumption behavior in shared consumption environments. The proposition is put forth that, like other factors that make up the consumption atmosphere, the mere presence of other customers has a significant impact on customers’ attachment to service organizations. Accordingly, this research proposes a framework that specifies the nature of the relationships among customer homogeneity in the social servicescape, company identification, place attachment, and word-of-mouth referral. To test the hypotheses, data were collected from a sample of 1,094 restaurant patrons in the United States. Results of structural equation analyses supported the overall contention that, in addition to the traditionally identified aspects of the servicescape (e.g., facility attractiveness, ambient conditions, seating comfort, and layout), the mere presence of others can affect the extent to which individuals perceive feelings of attachment to the restaurant. This relationship is demonstrated to take place via the mediating effect of company identification.
    No preview · Article · Jul 2015 · Journal of Hospitality & Tourism Research
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    ABSTRACT: Price is a major influence on travel purchases; however, traveler reviews have also become a prevalent source of influence. Theories of social influence and cognitive dissonance provide insight into consumer decisions. This research investigated the effect of social influence in the form of traveler reviews and price on consumer decisions and postdecision dissonance. Student subjects evaluated two resorts for a Spring Break vacation in Cancun using a 2 (valence: positive or negative) × 2 (unanimity: unanimous or nonunanimous) × 3 (price: same, slightly lower, much lower) experimental design. The results reveal that social influence had a strong effect on both resort evaluations and postdecision dissonance. Nonunanimous reviews reduced the prevailing valence of reviews, but increased dissonance. The lack of results for price suggests that price may not be the predominant influence on decisions, as previously thought. This research provides new insight into the effect of traveler reviews on decisions by evaluating the unanimity of social influence, the effect of price differences, and the extent to which consumers engage in postdecision dissonance reduction.
    No preview · Article · Jul 2015 · Journal of Hospitality & Tourism Research
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    ABSTRACT: Bed and Breakfast innkeeping as a form of self-employment is often perceived by aspiring innkeepers as a lifestyle choice that seemingly integrates work and life and enhances personal well-being. On the other hand, innkeeping as a business is known for long work hours and limited escape from work due to the blurred physical and temporal boundaries between work and life. Given the paradox, this exploratory study examined the respite experience (an interval of rest and relief from work) of innkeepers and its effect on subjective well-being. The findings from an online survey among 327 innkeepers in the United States reveal that innkeepers lack short-term respites at regular intervals. Engagement in active and high-effort social or hobby-based respite activities is found to be a primary pathway to an effective respite experience in the absence of psychological detachment from work. The results show that respite experience has a significant effect on an innkeeper’s subjective well-being after controlling for job demands, entrepreneurial motivation, and financial performance of the inn. This research has also identified three clusters of innkeepers (lifestyle innkeepers, seasonal innkeepers, and career innkeepers) based on their respite characteristics and other related operational and individual variables.
    No preview · Article · Jul 2015 · Journal of Hospitality & Tourism Research
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    ABSTRACT: The purpose of this study was to identify tangible and intangible gains resulting from advertising in restaurant businesses from both the marketing and finance/accounting perspectives. Specifically, this study examined both behavioral and intermediate effects of advertising on consumer behavior and firm performance. Annual sales, profit, Tobin’s Q, and advertising expenditure of 119 restaurant firms from 1991 to 2012 were used for data analysis. The findings revealed that advertising led to an immediate increase in consumer demand, but failed to improve profit. The effect of advertising on sales and profit through brand equity was found to be insignificant. This suggests a new angle on the use of advertising and brand strategies in the restaurant industry and discusses potential directions for future research.
    No preview · Article · Jul 2015 · Journal of Hospitality & Tourism Research
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    ABSTRACT: This research presents an examination of literature written within hospitality and tourism studies and within other disciplines pertaining to virtual and hybrid meeting genres over a 10-year period (2002-2012). While 15 articles were found within hospitality and tourism journals, 67 articles were included within this review, with the majority published within refereed journals outside of hospitality and tourism. Articles were categorized by journal, year, methodology, and theme. Using the diffusion of innovation theory, five themes emerged: comparison of virtual and/or hybrid meetings with face-to-face meetings, perceptions and attitudes toward virtual and hybrid meetings, management and design of virtual and/or hybrid meetings, specific audiences for virtual and hybrid meetings, and uses of technology within virtual and hybrid meetings. These articles have been accumulated to identify gaps in the literature and provide future research recommendations within hospitality and tourism to be addressed.
    No preview · Article · May 2015 · Journal of Hospitality & Tourism Research