emlyon business school
  • Écully, France
Recent publications
This paper examines how neoliberalism impedes the emergence of alternative organizations. Via a mix of (auto‐)ethnography and memory work, it explains how neoliberal values replacing more traditional ones eroded the collective capacity to bring solutions to scarcity problems in today's Lebanon. It points to the stigmatization of the role of mothers, who once were the “guardians” of organizing around commons, and the alternative values necessary for that. It shows how neoliberal values undermined relationships and decisions based on affect, and promoted individualization and market‐based expertise, thereby destroying the authority of traditional motherhood. Also, neoliberalism introduced the importance of branding and accumulation in a manner that made sharing very difficult. These changes in values prevented people who embraced neoliberal culture from benefiting from commoning practices in a context of scarcity. This happens at a time where scholars predict the end of the age of abundance and the importance of commoning as a social arrangement capable of ensuring overall well‐being. The paper concludes with a discussion of the necessity of de‐stigmatizing values that are not compatible with the neoliberal ideology for the sake of leaving open the possibility of organizing differently and adapting to a changing environment.
Drones are increasingly used for last-mile delivery due to their speed and cost-effectiveness. This study focuses on a novel locker-drone delivery system, where trucks transport parcels from the warehouse to lockers, and drones complete the final delivery. This system is ideal for community and intra-facility logistics. The research optimises the network design by determining the location of lockers, the number of drones at each locker, and the assignment of demands to lockers, minimising operating costs. Both single-parcel and multi-parcel capacity drones are examined. We build an optimisation model for each system, considering drone service capacity as a critical constraint. We design an algorithm combining average sample approximation and a genetic algorithm to address demand uncertainty. The algorithm's efficiency is validated through comparative analysis with Gurobi. Numerical experiments, using real and generated data, optimise the network design. Results show that the multi-capacity drone system requires fewer lockers and drones than the single-capacity system. Although the single-capacity system yields lower drone delivery costs, it incurs higher truck delivery costs. Additionally, a comprehensive cost analysis compares the cost-efficiency of the locker-drone system with a conventional drone delivery system, revealing the cost-saving advantage of the locker-drone system.
Building on the emerging literature on the ethics of social enterprises (SEs), this paper advances the underexplored role of frontline workers (FLWs) as embedded agents at the interface between communities and SEs. Specifically, we uncover the subjectivity of FLWs as they navigate moral ambiguities while performing their professional roles, dealing with rules and regulations within the organizational hierarchy and living as members of local communities. Based on an inductive case study of a microfinance organization in Cameroon, we find that FLWs engage in three rationalization strategies: cautious disengaging, safeguarding self-interest, and justifying relevance. Our findings offer a better understanding of the ethics of SEs by unpacking the subjectivity of FLWs. We highlight a bottom-up account of caring SEs, identify a boundary condition to subjectivity, and present a nuanced view of FLWs in embedded organizations. We also discuss the practical implications for SEs to improve their compassion and cater for the mental wellbeing of FLWs.
Research has recently highlighted processes of platformization through which consumer activities are shaped by socio-technical features of digital environments. Prior theorizations have focused on corporate-initiated platform dynamics and affordances, emphasizing either the managerial facets of platformization or how consumers use and interact with these platforms. Our interpretive research on Familyship.org offers a contrasting case and theorizes how ordinary consumers, thwarted by social and legal constraints in their desires to create families, leverage platformization for family creation and consumption. Our findings conceptualize consumer-initiated platforms and show how their key affordances— embeddedness, privacy, modularization, and scaling—shape one of the most sacred spheres of life, the institution of family. Our study contributes by theorizing how consumer-initiated platform affordances differ from dominant corporate-initiated ones and why the differences matter. We discuss how they can help consumers to find solutions to acute consumption problems and to reimagine dominant cultural institutions.
How do people experience the platform‐mediated job search process? We explore this question based on a sample of in‐depth interviews ( n = 20) with low‐qualified, unemployed Spanish job seekers. Our main finding shows that the ways they use Information and Communication Technologies negatively impact their engagement in online job search activities. Based on our findings, we develop a framework of online job search discouragement revolving around crafting online profiles, applying for jobs, reviewing application statuses and integrating the tensions these activities carry for the experience and the outcome of the platform‐mediated job search.
Although many contemporary organizations face institutional pressures to embrace open organizing principles, some defer or decline the call. We examine how existing bureaucratic practices shape organizations’ initial steps towards openness to explain variation in substantive openness in the practice of management. Scrutinizing the assumption that bureaucratic organizations operate behind closed doors, we study the turn to openness in a single metropolitan area with heterogeneous management practices and shared calls for greater transparency and inclusion. Econometric analyses paired with in-depth interviews reveal that more bureaucratic organizations first encountered such ideals of openness because they were quicker to use digital communication tools. How openly organizations are managed results from the repurposing of existing practices in pursuit of openness. The turn to openness can be understood as a transformation of existing bureaucratic management instead of de-novo adoption of new practices. Our study illuminates how bureaucratic management counterintuitively enables some organizations to become more open and offers support for repurposing as a mechanism of change in the transformation of an organizational field.
Prosumption is gaining momentum among the critical accounts of sustainable consumption that have thus far enriched the marketing discourse. Attention to prosumption is increasing whilst the degrowth movement is emerging to tackle the contradictions inherent in growth-driven, technology-fueled, and capitalist modes of sustainable production and consumption. In response to dominant critical voices that portray technology as counter to degrowth living, we propose an alternative symbiotic lens with which to reconsider the relations between technology, prosumption, and degrowth living, and assess how a degrowth transition in the context of food can be carried out at the intersection of human–nature–technology. We contribute to the critical debates on prosumption in marketing by analyzing the potentials and limits of technology-enabled food prosumption for a degrowth transition through the degrowth principles of conviviality and appropriateness. Finally, we consider the sociopolitical challenges involved in mobilizing such technologies to achieve symbiosis and propose a future research agenda.
Based on 21 in-depth interviews with CEOs and board chairs leading 900,000 people in large financial firms in Europe, this study surfaces the acknowledgment of strategic errors in top executives’ narratives as a broad theme associated with strategy change. This theme is intriguing because errors are typically associated with negative connotations undermining leaders’ self-image and credibility. More specifically, this study identifies in top executives’ error narratives a dialectic process consisting of mobilizing errors and de(if)fusing errors or distancing themselves from them; the paper models seven narrative practices within the process. As a first contribution to narrative research on strategy and change, this study introduces strategic errors as a narrative trigger in top executives' retrospective accounts of strategy change, frequently associated with the plausible economic failure of their firms. Second, while extant research generally focuses on the coherence of individual narratives, this study adds on the relatively rare studies recognizing a dialectic in individual narratives on change.
Why are organizations and markets slow to transform toward sustainability despite the abundant well‐recognized opportunities it provides? An important subset of the phenomena this question addresses involves decision‐makers recognizing the existence of opportunities but failing to undertake ambitious, effective, sufficient, or timely action. Building on existing research on capability traps, market formation, and managing sustainability, we focus on the forces constraining organizations from developing the capabilities and market infrastructures required for sustainability transformations. We characterize types of sustainability initiatives and, using causal loop diagramming, visualize structures that enable and constrain how organizations can navigate individually and collectively worse‐before‐better dynamics resulting from uncertain, nonlinear, and delayed returns. Being under day‐to‐day pressures and deeply intertwined within their environment, organizational actors find it difficult to recognize, undertake, maintain, and coordinate necessary efforts internally and externally. We discuss research implications and directions for future research on avoiding these traps and accelerating sustainability transformations. © 2023 The Authors. System Dynamics Review published by John Wiley & Sons Ltd on behalf of System Dynamics Society.
Time is a critical issue for organizations, especially for healthcare organizations. In the last three decades, concerns over the transformation of healthcare organizations have increasingly gained attention in the literature, indicating how task duration has been reduced to improve clinical-workflow efficiency. This article seeks to raise questions about the experience of acceleration and the ways in which this brings ethical implications to the fore for health professionals within healthcare organizations. Current approaches to acceleration fail to place ethical considerations as their central concern. This article, drawing on the theory of social acceleration and dynamic stabilization of Hartmut Rosa, offers a deeper analysis of ethical perspectives concerning acceleration. To do so, we draw on an in-depth case study, ethnographic immersion, and 48 semi-structured interviews with professionals within a French public hospital. We also carried out 20 telephonic interviews with directors in different hospitals of various sizes. We contribute to the literature by critically exploring the intersection between the experience of acceleration and ethics. We identify four broad categories of ethical implications for health professionals: the expected flexibility of directors facing uncertainty; the erosion of the ethics of care; the process of mechanistic dehumanization; and the adverse effects of speed on emotional work and workers’ well-being.
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2,578 members
Clement Levallois
  • QUANT Research team
Guillaume Coqueret
  • Department of Economics, Finance and Control
Pierre-Yves Gomez
  • Strategy and organizations
Écully, France