Fundação Dom Cabral
  • Belo Horizonte, Brazil
Recent publications
This study delves into the determinants that influence individual decisions to purchase private health insurance, highlighting the consumer decision-making process and the varied nature of global health systems. It is structured around three main research questions: (i) examining the historical evolution of private health insurance in the world, (ii) exploring how marketing mix strategies are applied within insurance companies, and (iii) identifying the key factors that motivate individuals to purchase private health insurance. This study adopts a hybrid approach, integrating the metanarrative systematic literature review (SLR) with bibliometric analysis in light of the SPAR-4-SLR, RAMESES, and PRISMA protocols and standards. The study synthesizes the findings using a convergent coding matrix for categorization and in-depth analysis. The results underscore the increasing significance of private health insurance in modern times, particularly following post-war periods and as a response to rising direct healthcare expenses. A pivotal discovery is that the unpredictability of medical costs is a significant factor encouraging the adoption of private health insurance. The study uncovers that consumer behavior in this sector is profoundly shaped by the marketing strategies of insurance companies, alongside broader subjective norms and sociocultural influences.
The chapter will focus on the social and environmental challenges the energy sector faces in Brazil, which companies are adopting more progressive practices, and whether these solutions are according to the challenges discussed by these companies’ stakeholders. For this reason, we analyzed the sustainability reports of 11 energy-generating companies located in different regions of Brazil, reviewed relevant media articles and conducted additional interviews with executives from companies as well as stakeholders from the community, NGOs and finance professionals, to trace the views of various agents on the matter. That made it possible for us to establish the top socio-environmental themes of the sector, in which the dominant issues were “Biodiversity”, “Climate change”, “Water resources”, “Energy”, “Waste”, “Impacts on the community”, “Health and safety of the workers”, “Transparency, ethics and compliance”, “Human Rights” and “Diversity and Equality”. Our approach also allowed us to identify more “progressive” solutions companies implement, blending these ESG challenges with their business practices.
This research examines the mediating role of resilience abilities development on the effect of Lean Production (LP) implementation on manufacturers' operational performance during the COVID-19 pandemic. A survey with 216 practitioners from different Australian companies was conducted, assessing their level of LP implementation, resilience development, and operational performance. We framed our investigation using concepts from the Resource-Based View theory. Findings indicate that the development of resilience abilities positively mediates the relationship between certain LP practices and operational performance in the face of a disruptive event, such as the COVID-19 pandemic. Nevertheless, the internally related LP practices involved in such mediation may differ according to the purpose of the resilience abilities developed by companies, i.e., anticipate/monitor or adapt/restore. Due to the disruptions resulting from the COVID-19 pandemic, the development of resilience in organizations and supply chains has increased in relevance. In theory, some strategies to enhance resilience (e.g., increase slack resources) might conflict with LP practices and principles. The scarcity of empirical evidence raises questions about the generalizability of existing indications, and the lack of consensus on the relationship between LP implementation and organizational resilience development constitutes a relevant research gap. The manufacturing industry is an important sector of the Australian economy. However, during the COVID-19 pandemic, the Australian government has imposed severe social distancing measures and business restrictions, with direct implications for the manufacturing capacity. Thus, understanding how the development of LP-based organizational resilience could contribute to better operational performance in this sector during severe disruptive events becomes fundamental to better preparing for future occurrences.
Plain language summary Understanding value-based healthcare in Brazil: Progress and challenges This study explores the concept of Value-Based Healthcare (VBHC) in Brazil. VBHC focuses on improving patient health outcomes relative to the costs of healthcare services. Although Brazil has adopted a universal public health system since 1988, it faces unique challenges, such as underfunding in public healthcare and a need for better resource management in the private sector. This research provides an overview of the current state of VBHC in Brazil, analyzing academic and non-academic sources to gain a comprehensive understanding. The findings highlight that while there have been significant discussions and some practical initiatives around VBHC, there is still a lack of consensus on measuring results and effectively implementing the concept. One innovative aspect of this study includes “gray literature,” which consists of non-peer-reviewed materials like reports, theses, and government documents, offering practical insights often missing from academic studies. Key challenges identified include the need for more standardized protocols, better use of healthcare resources, and the integration of new payment models that reward quality over quantity. Additionally, the study emphasizes the importance of continuous education and engagement of all stakeholders, including healthcare professionals and patients, to successfully implement VBHC. By addressing these issues, Brazil can improve its healthcare system’s efficiency and effectiveness, ultimately leading to better health outcomes for its population. This study is critical in understanding how VBHC can be adapted and scaled in Brazil, providing valuable insights for policymakers, healthcare providers, and researchers.
The objective of the paper is to analyse the actors' perception regarding how organizational actors lead the reaction of their companies to crises, changing or not their routines accordingly. The paper contributes to enlarging the understanding of crisis management by an original perspective of phenomenon evaluation based on the junction of two literature fields: sensemaking and routines, considering the organizational context that impacts crisis management. A survey of 128 company executives from different industries in Brazil was developed to identify how their companies dealt with the COVID‐19 crisis, considering sensemaking, routines and the organizational context. The results unveiled a significant and positive influence of sensemaking and organizational context on the crisis reaction, but not on the deliberated mobilization of the routines, emphasizing improvisation and trial‐and‐error. The results reinforce fast sensemaking attitudes yielding direct implementation to test the new routines, correcting course of action promptly.
The purpose of the present study was to understand how executives responsible for Diversity and Inclusion construct their identities while occupying positions of “Marginal Leadership,” and how they deal with threats to such identities. We conducted qualitative and inductive research with Brazilian executives in 66 organizations, focusing on their experiences as leaders. In our resulting model, we theorized that leaders in positions of Marginal Leadership demonstrate little role clarity, resources, and confidence for the exercise of their activities, suffering threats to their identities, which are not observed in executives occupying positions in more traditional functions such as Finance, Production, and Marketing. Furthermore, we identified that Brazilian executives responsible for Diversity and Inclusion build three types of Relational Leadership in interaction with individuals in historically disadvantaged positions, and alongside executives in traditional positions. First, “Business Partner,” focusing on performance—boundary segmentation. Second, “Injustice Repairer,” focusing on inclusion—boundary segmentation. Third, “Paradox Manager,” focusing on performance and inclusion—boundary integration. Finally, we found that threats to their identities vary according to the type of Marginal Leadership constructed. While “Business Partners” and “Injustice Repairers” tend to be seen as false representatives or politically inept, the “Paradox Manager” tends to be labeled as a “Fence Sitter.” This study advances the understanding of role identities in positions with ambiguous expectations, integrating Identity Theory and Boundary Theory to explore how diversity leaders integrate their identities in the light of conflicting demands.
Mental health is deteriorating quickly and significantly globally post-COVID. Though there were already over 1 billion people living with mental disorders pre-pandemic, in the first year of COVID-19 alone, the prevalence of anxiety and depression soared by 25% worldwide. In light of the chronic shortages of mental health provider and resources, along with disruptions of available health services caused by the pandemic and COVID-related restrictions, technology is widely believed to hold the key to addressing rising mental health crises. However, hurdles such as fragmented and often suboptimal patient protection measures substantially undermine technology’s potential to address the global mental health crises effectively, reliably, and at scale. To shed light on these issues, this paper aims to discuss the post-pandemic challenges and opportunities the global community could leverage to improve society’s mental health en masse.
In response to the growing consumer demand for organic products, this study examines the economic viability of traditional versus organic Yerba Mate (Ilex paraguariensis) cultivation in Paraná State, Brazil. The research uses a robust financial analysis framework to compare production expenses, projected profits, and associated risks over a fifteen-year horizon for a single hectare of land. The analysis employs the multi-index methodology to provide empirical evidence and analytical insights into the economic and risk profiles of both traditional and organic agricultural practices. This study further enhances the evaluation by incorporating the Monte Carlo Method and Crystal Ball software, transforming key financial indicators into stochastic variables. This approach allows for a nuanced risk assessment that captures the inherent uncertainties in agricultural investment. The findings indicate a significant economic advantage for organic farming, with an organic return on investment (ROI) of 12.03%, substantially outperforming the 3.99% ROI of conventional methods. Moreover, the research highlights the improved risk-adjusted returns of organic farming, showing an almost negligible probability of encountering a negative net present value (NPV), specifically P(NPV_organic ≤ 0) ≈ 0. The results underscore the financial viability and reduced risk of organic Yerba Mate cultivation, positioning it as a strategic alternative to traditional agricultural methods. These insights align with current market trends favoring sustainable and health-conscious consumer choices and provide critical guidance for stakeholders in the farming sector. This study contributes to the academic discourse on sustainable agriculture and offers practical implications for enhancing economic sustainability and resilience in farming practices.
COVID-19 offers many valuable lessons, many of which could be found in unique societies like Hong Kong. The metropolis is special for its drastically varying—good and bad—COVID-19 performances. Hong Kong was widely considered a pandemic control and containment success for maintaining a remarkably low number of COVID-19 infections and deaths, until it was not. In March 2022, for instance, Hong Kong had the world’s highest COVID-19 infection rates. As Hong Kong shares many similarities with other metropolises around the world, it is important to learn the hard-earned lessons from its failure to control infections. Drawing insights from the literature and our own research, this analysis aims to identify key lessons societies could gain from Hong Kong’s COVID-19 responses to ensure better preparation for future pandemics.
Purpose In addition to the renowned Customer Centricity Strategy, this article aims to analyze and understand the theme of Customer Compliance as another relationship strategy with the market in the context of contemporary marketing management. Additionally, it proposes a research agenda to drive the application and comprehension of this theme in society. Design/methodology/approach Bibliometric analysis and Systematic Literature Review using the Scopus and Web of Science databases. Findings The following results were obtained: (a) New business models, especially those involving e-commerce, seek to enhance and expand the adoption of customer compliance in their processes, (b) customer compliance is a topic that is being increasingly used in marketing and, consequently, is attracting more attention from academics for knowledge production about it, (c) customer compliance is a theme with strong interaction with the consumer behavior area, especially in the service sector, promoting value co-creation with companies through cost reduction sharing due to adherence to previously established processes. Originality/value This study presents a comprehensive analysis of customer compliance, outlining its definitions and key attributes. It also synthesizes theoretical and practical insights from relevant articles and explores three theoretical frameworks related to customer satisfaction, consumer-employee relationships, and customer behavior, along with research methodologies employed. Customer compliance; Customer conformity; Customer centricity; Contemporary management
We propose a method to assess companies' ability to cope with different types of disruptive events by developing resilience capabilities through Lean Production (LP) implementation. We use direct and reverse mathematical operations with two expert opinion-based matrices mapping relationships between LP practices and resilience capabilities, and resilience capabilities and types of disruptive events, obtained collecting opinions from 12 experts. We apply the method in two instances. First, using results from a survey with 135 practitioners from the Brazilian automotive industry regarding their adoption levels of LP practices. Direct matrix operations using this input indicated the development levels of eight resilience capabilities and the ability degree to cope with four types of disruptive events. Second, presenting four scenarios in which a company is exposed to high- and low-impact disruptive events of temporary and permanent nature, we perform reverse matrix operations to identify resilience capabilities and LP practices best fit to cope with each type of event. From the direct analysis of practitioners' data two LP practices (supplier feedback and involved customers) and two resilience capabilities (provide a quick response to disruption and adapt to disruption easily) stand out. These practices and capabilities mainly prepare companies to cope with high impact disruptions of permanent nature. The reverse analysis of simulated scenarios revealed that to cope with high impact disruptive events, different LP practices were recommended depending on the event's nature.
This article aims to identify the configurations of micro-governance functions (aligning, mobilizing, integrating, organizing, arbitrating, monitoring) that foster an internal collaborative environment in collaborative networks. We collected data from 36 networks for water protection in Brazil and performed a qualitative comparative analysis (QCA). Results yield four configurations, three of which have been adopted by collaborative networks whose members have not collaborated before. The fourth configuration is specific to networks whose members have a previous history of collaboration. Our study contributes to theory and practice since the extant literature on micro-governance is purely theoretical, with no empirical studies.
Avoidable disasters are both saddening and baffling. In 2022, 159 people, mostly in their 20s, and 30s were crushed to death in Itaewon’s narrow alleyway amid South Korea’s first pandemic-restrictions-free Halloween celebration. What is particularly sobering about this tragedy is that although many people called police hotlines as crowds became cramped and static, their calls went unheeded for hours. Rather than order independent investigations into the catastrophe (as of January 2024), the President of South Korea at the time focused on superficial issues such as asking the public to refer to the disaster as an “accident” (which it was not, it was an avoidable disaster) and the casualties as “the dead” (who are casualties indeed, instead of victims of a preventable tragedy). In this paper, we examine how officials’ complacency about public health and safety dangers, ineffective disaster prevention, and preparedness systems, as well as the government’s chronic lack of prioritization of public health and safety may have contributed to the disaster. Furthermore, we discuss the importance of creating integrated public health and safety protection systems to prevent similar tragedies from happening.
Background: Alcohol use and abuse remain prevalent in china, though mounting evidence shows that even drinking in moderation is detrimental to health. While many countries' intake is on the decline, china's alcohol consumption is rising fast and is on the path to overtaking countries like the united states, even on a per capita level. objectives: This paper aims to analyze the danger of lax enforcement of laws and regulations against alcohol use and abuse and underscores the imperative for effective health interventions to curb problematic alcohol consumption in china. Results: Different from their Western counterparts, chinese drinkers often consume more spirit with a high percentage of alcohol in social settings that encourage the "ganbei culture"-making toasts with alcohol filled to the brim and downed in one go to show respect-which perpetuates excessive drinking at a fast pace. Though the country has various laws and regulations in place to curb problematic alcohol consumption, like workplace drinking, their impacts are dismal. considering that china has 1.4 billion people, the country's uncurbed alcohol consumption trend could have a detrimental effect on national strategic objectives like "Healthy china 2030" and international ones like the sustainable Development Goals. To further compound the situation, prevalent campaigns promoted by liquor companies-like alcohol-infused coffee, chocolate, and ice cream-may groom young people to develop alcohol consumption habits, if not addictions, for generations to come. conclusions: We developed the Framework of 5Vs of china's "Ganbei culture to shed light on the issue, with the hope that it, along with the overarching insights of this paper, can assist health professionals and policymakers in better guarding and improving public health against the harms of alcohol use and abuse in china and beyond.
This paper aims to analyse the state of the art on innovation at an individual level and, more specifically, on innovation competencies, proposing the main definitions, classification of studies, and suggestions for future research. A systematic literature review was developed, with the qualitative and quantitative evaluation of 63 academic papers. We advance the literature by systematising the literature and highlighting the existence of two perspectives that address individual innovation competencies (IIC). One perspective that addresses aspects of the individual’s personality and psychological factors (individual innovativeness) and other related aspects of the individual’s observed behaviour and their practices and tools that allow them to be innovative (individual innovation capability). Furthermore, based on the systematic review and resulting analyses, opportunities for future research linked to the forms of evaluation, the antecedents, and consequences of IIC, as well as the context in which the research is carried out, are pointed out.
In recent decades, quantitative models for forecasting economic crises have garnered significant interest from researchers, policymakers, and public and private institutions. Identifying the most appropriate models for predicting economic time series behaviors during crises is a pressing challenge. Effective techniques can be instrumental in forestalling financial irregularities, thus empowering institutions to deploy remedial actions and swiftly minimizing further economic setbacks. Contemporary literature introduces various forecasting models, such as the autoregressive integrated moving average (ARIMA) model. Recognized for its statistical alignment with numerous linear models, the ARIMA model has demonstrated its efficacy across various domains. This paper delves into applying the ARIMA model to predict five critical economic time series that substantially influenced Brazil’s public and private healthcare sectors throughout the economic crisis between 2000 and 2020. These time series encompassed the variables (i) the gross domestic product—GDP, (ii) the Extended National Consumer Price Index—IPCA, (iii) the unemployment rate, (iv) the total number of health plan beneficiaries, and (v) total number of individual health plan beneficiaries. Importantly, this study provides a comprehensive outline of the ARIMA implementation process, underscoring that precise forecasting is pivotal for managers aiming to curtail financial anomalies and avert resource shortages. The findings highlight the ARIMA model’s (1, 0, 2), (2, 2, 1), (0, 1, 2), (1, 1, 2), and (2, 2, 1) viability in accurately forecasting health-related time series, exceeding 95% accuracy for economic variables analyzed. These results have significant practical implications for healthcare managers and decision-makers. By offering accurate forecasts of critical economic metrics, such as the unemployment rate and the transition of beneficiaries between public and private health systems during economic downturns, this research provides valuable insights for strategic planning within the healthcare sector.
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163 members
Heiko Spitzeck
  • Sustainability Research Center
Jairo Laser Procianoy
  • Department of Finance
Bruno Fernandes
  • Business Management
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Belo Horizonte, Brazil