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Industry 4.0 and Society 5.0 are reshaping the way organizations function and interact with the communities they serve. The massive penetration of computer and network applications forces organizations to digitalize their processes and provide innovative products, services, and business models. The education market is suffering changes as well, but...
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... The rapid digital transformation of higher education has led to a significant increase in the use of virtual universities, online learning platforms, and digital student services (Mohamed Hashim, Tlemsani & Matthews, 2022;Rodríguez-Abitia & Bribiesca-Correa, 2021). As institutions expand their digital footprint, students often struggle to navigate complex academic structures, including course selection, exam requirements, administrative processes, and career planning. ...
The integration of AI-based advisory systems in higher education has transformed student advising by improving accessibility, efficiency, and accuracy. This study evaluates a GPT-based robo-advisory system designed to assist students with academic enquiries, administrative processes, and career advice. The system was trained on 29 module handbooks, general rules, and FAQs to ensure institution-specific accuracy. A test of 100 sample queries across different categories demonstrated 100% overall accuracy, reinforcing its reliability in providing correct and contextually relevant answers. Compared to traditional chatbots, the system excelled at interpreting complex queries, providing detailed academic insights, and streamlining university processes. In line with existing literature, the findings confirm that AI-driven advising improves student engagement and administrative efficiency, complementing previous research on chatbots in education. However, challenges remain, including the integration of predictive analytics, multilingual support, and ethical considerations, particularly when dealing with sensitive student issues. While the model successfully automates academic advising, it does not replace human advisors in cases that require emotional intelligence and ethical judgement. Addressing biases in AI-generated responses through refined training data and improving computational efficiency with scalable processing strategies are crucial for ensuring fairness and widespread implementation. Future developments should focus on hybrid models that combine AI-driven insights with human expertise to optimise student support. This study contributes to ongoing discussions about AI in higher education and advocates for adaptive, data-driven, and ethically responsible student advising systems.
... Building a unified digital platform facilitates centralized storing, managing, and analyzing information, enhancing efficiency and data security. Colleges and universities must also simultaneously create information systems appropriate for their unique features, such as educational administration management systems, scientific research management systems, financial management systems, etc., to meet diverse needs [7]. Applying these systems will greatly improve their automation and intelligence management level, optimize management processes, and improve work efficiency. ...
The digital transformation of the administration of colleges and universities is an important way to improve their management efficiency and quality. Due to the fast evolution of information technology, including the extensive use of emerging technologies like big data, cloud computing, and artificial intelligence, colleges, and universities must enhance the digital transformation of administrative operations to achieve process optimization, informed decision-making, and enhanced service capabilities. This study aims to determine the effective path of digital transformation and efficiency improvement of the administration of colleges and universities. Universities are encouraged to develop comprehensive strategic plans for digital transformation, clearly outlining the goals, paths, and methods of digital transformation and ensuring the systematic and long-term effectiveness of the plans. Second, strengthening the construction of an information platform is the foundation for realizing the digital transformation of administrative management. Colleges and universities should input the required resources to develop a comprehensive management platform integrating data processing, information exchange, and resource sharing. As a result, they are conducive to supporting efficient information exchange and resource integration. Additionally, it is necessary to improve the data governance mechanism in colleges and universities to ensure the safety and accuracy of data, providing reliable support for scientific decision-making.
... Zvereva (2023) stated that the integration of gamification as an effective pedagogical instrument significantly increases student motivation and engagement, which is undoubtedly in line with stimulating students' learning motivation in the Islamic boarding school environment. Gamification can trigger positive emotions and increase students' psychomotor activity, although they indicate that the influence of gamification on academic learning outcomes tends to be indirect (Lewis et al., 2024;Oda Abunamous et al., 2022;Rodríguez-Abitia & Bribiesca-Correa, 2021). Gamification can strengthen students' intrinsic motivation, especially in the context of learning in Islamic boarding schools that emphasize spiritual depth and collectivity. ...
This study aims to analyze the implementation strategy of gamification in Islamic boarding school education as an innovative effort to increase students' learning motivation at the Al-Qodiri 02 Islamic Boarding School. This study uses a qualitative approach with a case study method, where data is collected through non-participant observation, in-depth interviews, and documentation. The data validation process was carried out through focus group discussions (FGD) involving several online and offline participants. The results of the study indicate that the implementation of gamification elements, such as the point system, levels, badges, and leaderboards, increased the involvement and motivation of students in the learning process. In addition, the gamification integration strategy, which involved the leadership of the boarding school as the main driver, succeeded in creating a more dynamic and engaging learning atmosphere. This study provides important implications on how gamification can be integrated with the Islamic boarding school education approach to support learning relevant to technological developments and improve the overall quality of learning.
... Guillermo Rodríguez-Abitia et al. [39], analyzed the slow adaptation of higher education institutions to digital transformation compared to other sectors. It proposed a model to assess their maturity in digital processes, highlighting challenges such as ineffective leadership, insufficient innovation, and a lack of financial support. ...
Transforming Enterprise Systems is impact concept when researching the ways in which enterprise systems are being impacted by the revolutionary effects of web technology, cloud computing, digital marketing, and machine learning, the objective of this study is to investigate the ways in which these trends are affecting enterprise systems. The purpose of this paper is to give businesses with practical advice by doing an analysis of the benefits, challenges, and integration strategies connected with the technologies being discussed. The findings of this research draw attention to the fact that these technologies have the potential to enhance the effectiveness, scalability, and competitiveness of businesses. The purpose of this paper is to provide a comprehensive understanding of the role that these technologies play in the enterprise systems that are currently in use. In addition to providing insights into the actual implementations of these technologies, the paper's objective is to convey this knowledge.
... This transformation is not merely about adopting new technologies but also about fostering a culture of continuous innovation and adaptation, which is crucial for achieving p-values sustainability. For instance, automation, enhanced data analytics, and long-term decision-making optimize resource utilization, reduce waste, and lower operational costs [58][59][60]. Digital transformation can significantly enhance operational efficiency, a key component of sustainability. Adoption of information and communication technologies by educational institutions, particularly for administrative activities, is a remedy that would optimize operation at such institutions saving staff and time, which can be directed as well into bettering educational outcomes [61][62]. ...
This study aims to explore the critical role of digital transformation in fostering sustainable futures within business and educational contexts. It emphasizes the integration of advanced digital technologies to enhance operational efficiency, optimize resource allocation, and promote a culture of continuous innovation. The study used a questionnaire to collect data from 228 Jordanians, using the Structural Equation Model – Partial Least Squares (SEM-PLS) to evaluate the research model and test hypotheses. The outcomes of the Smart PLS path analysis revealed that organizational support and infrastructure are identified as key moderating factors that influence the success of digital transformation initiatives. Leadership commitment, employee training, and technological resources are crucial for fostering an environment conducive to digital innovation. A robust digital infrastructure ensures seamless technology integration into workflows, maximizing its impact on sustainability. Furthermore, the study underscores the importance of a supportive regulatory environment to facilitate digital transformation. Digital transformation offers significant potential for driving sustainable futures in business and education. By embracing technological innovation and ensuring robust organizational support and infrastructure, organizations can navigate the complexities of the modern landscape and contribute to a more sustainable world. The findings provide valuable insights for practitioners, policymakers, and researchers, highlighting the multifaceted benefits of digital transformation and the critical factors influencing its success. Received: 25 October 2024 | Revised: 28 November 2024 | Accepted: 22 January 2025 Conflicts of Interest The authors declare that they have no conflicts of interest to this work. Data Availability Statement The data that support this work are available upon reasonable request to the corresponding author. Author Contribution Statement Raed Alqirem: Conceptualization, Methodology, Investigation, Formal analysis, Investigation, Resources, Data curation, Writing - Original draft, Writing – review and editing, Visualization, Project administration. Ayman Abdalmajeed Alsmadi: Conceptualization, Methodology, Software, Validation, Investigation, Writing – Original draft, Writing – review and editing, Visualization, Supervision, Project administration.
... Internet of Things (IoT), edge computing, cybersecurity innovations, and big data, the education sector is also undergoing transformation [2]. The impact of digital technology is expanding swiftly on a global scale, impacting both existing and new activities in every sector [3], which is also prominent in the education sector. ...
... • Absence of Strategic Planning 23 [2,6,9,12,16] • Inconsistent Strategies and Reference Models concerning the Digital Vision 6 [7,20] • Deficiency in Digital Strategy 5 [7,12,13,16,17] • Challenges in Converting Strategies into Action Plans 4 [6,7,9,13] Digital Policies (n = 11) • Absence of Clear Institutional Policies 6 [9,13] • Insufficient Enforcement of Digital Policies 3 [21] • Rigid Policy Implementation 2 [20] II. Digital Leadership and Management (n = 35) Leadership (n = 15) ...
... • Leadership Ineffectiveness 8 [9,13,16] • Lack of Leadership for Transformation 7 [2,5,6,9,12,13] Management (n = 20) ...
This study investigates the challenges hindering the implementation of Digital Transformation (DT) in Higher Education Institutions (HEIs) by thoroughly reviewing the literature. It identifies multiple dimensions and subdimensions of these barriers to offer valuable insights to help HEIs navigate their transformation processes successfully. By doing so, they can effectively address the changing requirements of students, faculty, administration, and other stakeholders in an increasingly digital environment. This study followed the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guidelines, synthesizing data from twenty (20) relevant peer-reviewed articles published between 2019 and 2024. The author employed NVivo and Zotero as methodological tools for coding, thematic analysis, and text mining to derive insights from the selected articles, thereby facilitating the development of a Concept-Centric Matrix of the Barriers to Digital Transformation (DT) in Higher Education Institutions (HEIs). The result of this study is summarized in a Concept-centric Matrix on Barriers to DT in HEIs consisting of nine (9) dimensions such as (i) Digital Vision, Strategy, and Policies; (ii) Digital Leadership and Management; (iii) Digital Organization; (iv) Digital Resources; (v) Digital Competence; (vi) Digital Stakeholder Management; (vii) Digital Culture; (viii) Digital Academic; and (ix) Digital Ethics. Each dimension has subdimensions of barriers (n = 80). Despite various sectors anticipating significant DT, many HEIs feel inadequately prepared to adapt because of the barriers to its implementation. The ongoing DT within HEIs reveals a complex landscape marked by various intertwined barriers that necessitate a strategic reevaluation and a commitment to fostering an inclusive, responsive educational environment.
... Additionally, there is also a lack of knowledge and metrics on how to measure digital leadership in the context of schools. Though the need for digital leadership can be felt, the conceptualization and its actual implementation in schools are rarely explored (Berkovich & Hassan, 2024;Rodríguez-Abitia & Bribiesca-Correa, 2021;Behie et al., 2023). ...
This paper investigates the case of digital leadership at the level of primary education based on in-service teachers’ digital competence and leadership styles in Western Greece. The objectives of this study are also to identify the effects of different kinds of leadership styles on teachers’ satisfaction and the adoption of digital practices and to identify gaps in educators’ digital skills. Quantitative design was supported, and for research purposes, a structured survey was administered to 105 primary school teachers. Different statistical analyses were conducted to examine the relationships among leadership styles, demographic factors, and digital competencies, with a specific interest in transformational leadership. The results indicate that transformational leadership plays a pivotal role in enhancing teachers’ satisfaction and fostering the adoption of digital leadership practices; hence, it is of special importance when promoting digital transformation in schools. The results point to a large gap in the digital competencies of teachers that targeted professional development programs could make up for. In terms of demographic variables, neither gender nor age was found to be a significant predictor of leadership style, while postgraduate education was found to be positively linked to more advanced leadership practices. These findings stress the importance of teachers in the process of shaping digital transformation and call for further research to develop a deeper understanding of what works in effective digital leadership in education that can support the development of high-performing digital ecosystems in schools.
... Roles inside organizations have been transformed entirely by introducing Industry 4.0 and Society 5.0 because of the wide-ranging integration of data analysis technologies, computer networks, and digital applications. HEIs are urged to embrace data-driven approaches to enhance research output, streamline business processes, and make more informed decisions through these innovations (Rodríguez-Abitia & Bribiesca-Correa, 2021). The use of technology has become essential to academic quality and institutional efficiency at UAE HEIs (Chauca et al., 2021). ...
... For higher education in the twenty-first century, scholars concur that digital transformation supported by strong data analytic frameworks is necessary (Valdés et al., 2021). (Rodríguez-Abitia & Bribiesca-Correa, 2021)state that using data analysis technology becomes critical in UAE higher education for efficiency in decisionmaking, customer happiness, and research output. ...
... The university needs leadership and human capital management with sufficient digital capabilities, especially given the Fourth Industrial Revolution's (4IR) rapid technological advancements in robotics, IoT, nanotech, big data, and AI are all parts of this technological landscape. Accordingly, organizational support, change management, and manager and employee engagement are aspects of the leadership dimension for sustainable HEIs' digital transformation (Rodríguez-Abitia & Bribiesca-Correa, 2021). Several research studies stress the importance of digital leadership strategy (Chauca et al., 2021)and top-down university management (Bond et al., 2018) in facilitating digital transformation in higher education. ...
This research examined the relationship of data analytics to data-driven decision-making with the academic success and the institutional efficacy of higher education students in the United Arab Emirates. The aim was to understand data analytics’ impact on student learning, retention, academic results, and institutional efficacy. For quantitative correlational research, stratified random sampling was utilized to solicit responses from 384 educators, administrators, and decision-makers representing all UAE institutions. The results indicate that data analytics improved learning outcomes and increased student retention rates. Data-driven decisions resulted in more efficient institutions. The institution's efficacy further moderates the correlation between data analytics and student academic success. Overall, the results suggest the effectiveness of data analytics in better decision-making and processes within the UAE higher education system, ultimately leading to better educational outcomes and better administration of institutions.
... Additionally, we suggest undertaking new studies that deepen these preliminary findings, correct the biases inherent to our sampling and data collection processes, and confirm or complement the results obtained through implementations in other HEIs, enabling the generalization of the proposed indicators and the strengthening of comparative analyses [36]. ...
The digital transformation of the public sector seeks to create an effective and efficient government through technology. In the education sector, the pandemic accelerated the adaptation process and the use of new technologies, evidencing, at a global level, complex situations related to university activities and their adaptation to virtuality. This work presents a study conducted at Universidad Nacional de Colombia following the 2020 crisis, which sought to determine the perception of digital transformation within the institution. A study framed within a descriptive methodology was conducted to validate the advances and challenges that persist in relation to the digitization of the university’s activities. All this was based on a non-probabilistic sample of 519 people from the academic community. The main results indicate the existence of context-related aspects that facilitate or represent barriers regarding the use of digital tools, such as age, territory, and university campus. The main issue associated with information and communication technologies is Internet access, followed by physical access to related infrastructure and the lack of skills. In addition, we observed a preference for mixed modalities by students, who indicated a desire for change in the education model. Lastly, the applied instrument is highly reliable, which is why it can be used and complemented for future studies under more favorable conditions.
... Como puede observarse, cumplir con estos objetivos no es factible exclusivamente a partir de la introducción de tecnología (Kraus et al., 2022) (Feliciano-Cestero et al., 2023) (Rodríguez-Abitia & Bribiesca-Correa, 2021). En cambio, se precisa de una transformación profunda y duradera de la cultura de la organización, cuestión que trasciende con creces los aspectos humanos, tecnológicos e incluso los relacionados con la dirección y el liderazgo. ...
An investigation was carried out with the objective of identifying the trends of Cuban scientific production on some Enabling Technologies for Digital Transformation (THD) in Cuba indexed in Scopus in the period 1997-2022 and analyzing the behavior based on bibliometric indicators such as: intellectual structure, conceptual and social of them. It was carried out from the combination of said indicators and bibliometric techniques to obtain features of their behavior and the production practices of the specialized scientific community. Among the results, it was found that the annual evolution showed a linear growth both in documents and in the number of citations received, production found mainly in foreign journals and in the core area of the topic addressed. There was a coincidence in the prominent author in the co-citation network and the leader of one of the collaborative networks. The most referenced sources were: Lecture Notes in Computer Science, Information Sciences and Neurocomputing. The participation of universities and collaborations with Spain and Belgium predominated. There were most of the themes of artificial intelligence, machine learning, learning systems, human computer interaction and data mining related to health. The study highlighted the importance of contextualizing bibliometric indicators. In addition, it allowed us to compare the trends shown by Cuban scientific production with respect to the international context. Final ideas are offered on future lines of research and the importance of the results found.
