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Berlin nimmt bei der fortschreitenden Digitalisierung der Arbeitswelt in Deutschland in mehrfacher Hinsicht eine Vorreiterrolle ein – als attraktiver Unternehmensstandort ebenso wie als urbanes Versuchslabor für neue Beschäftigungsformen.
Für den Dienstleistungssektor ist beides ganz besonders der Fall. Inzwischen prägen über mobile Apps koordini...
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Zusammenfassung
Der Handlungsrahmen von Digital Business hängt wesentlich von den Haltungen der politischen Entscheidungsträger ab. Im Vorfeld der Schweizer Wahlen 2019 wurden sämtliche Kandidierende zu ihrer Einstellung gegenüber verschiedensten Aspekten der Digitalisierung befragt. Der Beitrag wertet gezielt digitalpolitische Fragen mit Wirtschaf...
UIN Imam Bonjol Padang Literasi dalam bahasa Latin disebut dengan literatus yang diartikan sebagai orang yang belajar. Pada awalnya literasi diartikan sebagai kemampuan menggunakan potensi dan keterampilan dalam membaca dan menulis (Oktariani & Ekadiansyah, 2020). Dari pengertian tersebut diartikan bahwa literasi awalnya mengarah kepada kemampuan b...
Citations
... We contribute via our netnography expanded by a walkthrough of the platform infrastructure of a selected case, Helplinga major platform mediating cleaning in private households on the European market. We narrow our geographical focus to Germany's capital, Berlin -the "birthplace" of Helpling, and the city with the highest number of cleaners on that platform in the country (Schmidt and Kathmann 2017). Ultimately, we identify what we refer to as three "sites of valuation", i.e., the content of Helpling's webpage and the overall infrastructure design, reviews written by clients, and online profiles of cleaners. ...
The division of paid and unpaid work fostered by the industrial revolution resulted in the devaluation of domestic work, including cleaning. Taking place behind closed doors renders this kind of work largely invisible. The arrival of platforms in this sector provides a novel possibility to explore the (de)valuation of household cleaning. Building on the literature on platform labor, we identify three "sites of valuation" and explore these in the case of the major platform operating in this field in Germany: Helpling. By means of the walkthrough method, we collect data from i) the Helpling webpage and infrastructure; ii) client reviews; and iii) cleaner profiles, and analyze the material with a grounded theory approach. We outline what these sites allow us to see about "good cleaning" or "good cleaners", thereby unfolding how the infrastructure and the worker-client relationship are co-constructed. We argue that the digital infrastructure of platforms makes aspects of valuation of household cleaning visible, some of which have otherwise been hidden behind closed doors, such as affective labor, trust, or safety. The emerging picture leaves little prospect for digital platforms to foster actual valuation and appreciation of historically devalued domestic work such as cleaning. This would require, for example, improved working conditions-which would entail a fundamentally different business model underlying platform companies and altered regulatory frameworks. We stress here that it would also require active contribution of platforms to redefine the appreciation for and the recognition of cleaning (and other domestic work) in social-cultural terms.
