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We identified five issues essential to the very nature of UX (in particular its subjective and emergent nature). These issues can explain the extra difficulties that practitioners face in their work with UX compared to other quality characteristics
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Many software companies face challenges in their work with User eXperience (UX) and how to integrate UX practices into existing development processes. A better understanding of these challenges can help researchers and practitioners better address them. Existing research does not analyse UX challenges in relation to other software quality character...
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User eXperience (UX) is a key factor in the success of software systems. Many software companies face challenges in their work with UX. Existing research does not analyze UX practices and challenges in relation to other software quality characteristics or, in particular, in relation to usability. A better understanding of these challenges can help...
Citations
... This occurs via the UI as shown at Figure 1. As such, UX is a key success factor of software systems [30]; it leads to pleasant use and better engagement for users. The fact that the intent of the designer is not always linked to the perception of users [22] raises the need to study UX for interface design. ...
... This occurs via the UI as shown at Figure 1. As such, UX is a key success factor of software systems [30]; it leads to pleasant use and better engagement for users. The fact that the intent of the designer is not always linked to the perception of users [22] raises the need to study UX for interface design. ...
... This occurs via the UI as shown at Figure 1. As such, UX is a key success factor of software systems [30]; it leads to pleasant use and better engagement for users. The fact that the intent of the designer is not always linked to the perception of users [22] raises the need to study UX for interface design. ...
This research evaluates a qualitative data-driven approach where generative design is used to manufacture personalized wearable cooling caps capable of preventing chemotherapy-induced Alopecia. A plethora of CAD software is explored to transform human head data collected by healthcare professionals into usable CAD data through means of a generative design, where a simple algorithm is developed to modify a CAD geometry for individual patients. 3D Printed bespoke cap artifacts are produced and presented in this research as a proof of concept for the developed framework.
... This occurs via the UI as shown at Figure 1. As such, UX is a key success factor of software systems [30]; it leads to pleasant use and better engagement for users. The fact that the intent of the designer is not always linked to the perception of users [22] raises the need to study UX for interface design. ...
... This occurs via the UI as shown at Figure 1. As such, UX is a key success factor of software systems [30]; it leads to pleasant use and better engagement for users. The fact that the intent of the designer is not always linked to the perception of users [22] raises the need to study UX for interface design. ...
... This occurs via the UI as shown at Figure 1. As such, UX is a key success factor of software systems [30]; it leads to pleasant use and better engagement for users. The fact that the intent of the designer is not always linked to the perception of users [22] raises the need to study UX for interface design. ...
... This occurs via the UI as shown at Figure 1. As such, UX is a key success factor of software systems [30]; it leads to pleasant use and better engagement for users. The fact that the intent of the designer is not always linked to the perception of users [22] raises the need to study UX for interface design. ...
... This occurs via the UI as shown at Figure 1. As such, UX is a key success factor of software systems [30]; it leads to pleasant use and better engagement for users. The fact that the intent of the designer is not always linked to the perception of users [22] raises the need to study UX for interface design. ...
Previous research in human-computer interaction (HCI) has focused
relatively little attention on making parametric Computer-Aided Design (CAD) tools
user-friendly. This study aims to address key research questions about the difficulties
beginners encounter when using parametric CAD tools, the reasons behind these
challenges, and the principles of interface design that can improve their
understanding. To answer these questions, a comprehensive three-stage design
framework for CAD Graphical User Interfaces (GUIs) is proposed. The first stage
involves analyzing user experience (UX) within the context of the CAD interface,
followed by developing customized solutions to meet specific requirements in the
second stage. Finally, the framework includes rigorous testing and evaluation of the
CAD GUI solutions against the identified requirements. Statistical analysis was used
to validate the improved usability perception of the new interfaces. This framework
leads to the creation of rules supporting the design of understandable GUIs for
parametric CAD tools. Ultimately, this research contributes to advancing
comprehensible GUIs by shedding light on the challenges beginners face, offering
practical recommendations to enhance their experience, and facilitating a better
understanding of tools to increase their efficiency.
... For instance, previous research has pointed to the fact that, in agile system development processes, feedback is often informal, and that lack of time leads to the (even more) limited use of user-centred design methods [17,18]. Some researchers are therefore working on integrating user-centred design methods in agile development [16,19,20], while others work towards a new software development methodology that includes more time for user involvement, e.g. [21]. ...
... This problem is closely connected to agile software development processes being dominant, as speed and agility are core values in the agile development model. We hence need to work more with the integration of user centred design methods in agile development [16,19,20], or work towards a software development methodology where there is more time for user involvement, such as for example [21], and which can be used in health care. Interestingly, participants did not note any breakdown in relation to meetings between IT department and nurse representatives. ...
Often, Health Information Technology (HIT) in hospitals consists of off the shelf systems that are configured and implemented by IT department workers. This means that these employees have a significant impact of the usability of HIT systems. Nonetheless, we currently do not know how IT department workers work. This prevents us from formulating educated recommendations aimed at improving HIT usability, known to be poor, especially from nurses’ perspective. In this paper, we hence present the results from an interview study, shedding light on 1) the communication channels that exist between nurses and IT department at a large public hospital in Sweden, and 2) the problems that undermine system-related communication between these two groups. Our findings stress the need for successful two-way communication between nurses and IT department in order to improve the usability of HIT in use.
... Besides this fact, software projects in themselves are considered a form of complex adaptive systems (Nguyen-Duc et al., 2015). In addition, there is also a growing need to understand the relation- ship between product differentiators such as quality, user experience and the challenges in integrating it with the software development process (Kashfi et al., 2016), owing to a rapid increase in competition in most markets. The field of user experience is in itself considered to be complex and subjective, with interrelated elements which are hard to separate (Kashfi et al., 2016). ...
... In addition, there is also a growing need to understand the relation- ship between product differentiators such as quality, user experience and the challenges in integrating it with the software development process (Kashfi et al., 2016), owing to a rapid increase in competition in most markets. The field of user experience is in itself considered to be complex and subjective, with interrelated elements which are hard to separate (Kashfi et al., 2016). It has been acknowledged that one of the factors affecting usability is the dynamics based on user and system interaction (Goodwin, 1987). ...
Software startups are increasingly under high pressure to deliver successful products to survive and thrive in the modern highly competitive technology market. Larger organizations with deep pockets can replicate the same business ideas used by startups with relative ease. So how does the average startup stand a chance at succeeding at this seemingly David vs. Goliath contest? This chapter looks at the available literature and identifies factors that can affect the success of software development startups. Using causal loop constructs from the field of system dynamics, the interactions among the various identified factors are visualized to reveal the dynamics of the system. The result is as a three-dimensional view of success factors in form of time, capital, and (product) differentiation. The chapter also explores the cornerstones in the context of the product and business dimensions of software startups. This research acts as groundwork for analyzing the workings of software startups and sets the stage for a more holistic study upon which further research can be carried out.
