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![User Trust Factors in Chatbot Interactions [9]](profile/Venkatarama-Reddy-Kommidi/publication/388323565/figure/fig1/AS:11431281305179145@1737667816559/User-Trust-Factors-in-Chatbot-Interactions-9.png)
User Trust Factors in Chatbot Interactions [9]
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![Fig. 2: User Trust Factors in Chatbot Interactions [9]](profile/Venkatarama-Reddy-Kommidi/publication/388323565/figure/fig1/AS:11431281305179145@1737667816559/User-Trust-Factors-in-Chatbot-Interactions-9_Q320.jpg)
This article examines the implementation of artificial intelligence-powered chatbots in public sector benefits enrollment processes, focusing on their potential to streamline operations, enhance user experience, and reduce administrative burdens. Through a comprehensive analysis of case studies in healthcare and social security benefits programs, w...
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