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Through smart city initiatives, digital technologies are increasingly applied in cities to modernize city operations and transform service delivery. The ongoing digital transformation provides new opportunities but also creates challenges, and it is increasingly apparent that delivering effective urban digital services is a complex task. Nowadays,...
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This report analyses people-centered smart city development globally. It examines six key areas: strategic agendas, policies and regulations, public sector leadership, collaborative ecosystems, urban digital infrastructures, and smart city applications for public services. The report uses both qualitative and quantitative data to assess current practices, challenges, and trends, ultimately offering recommendations for future development. A significant focus is placed on inclusivity, sustainability, and ethical considerations surrounding the use of technology in urban environments. The report also includes numerous case studies illustrating successful and unsuccessful smart city initiatives worldwide.
Smart city technologies provide promising solutions for local governments to tackling societal challenges and enhancing public service provision. The global embrace of these digital innovations represents a new era in public sector advancements. However, it has also brought to light difficulties that existing public sector innovation (PSI) theories struggle to address. One key issue is the lack of comprehensive knowledge regarding the most critical barriers to implementing smart city projects and their intensity. We address this knowledge gap with a systematic literature review within the smart city domain, focusing on literature reporting on the barriers that local governments commonly encounter. This effort has culminated in the development of a conceptual framework that categorize smart city project barriers, forming a taxonomy that builds on and expand the most recent development in the PSI literature. This study contributes to PSI theory refinement by offering a more nuanced understanding of the barriers that local governments might experience when attempting to sustain digital innovation efforts. Moreover, this insight into PSI dynamics is a valuable resource for local governments as they seek to devise realistic mitigation strategies tailored to local development needs.
