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A full understanding of the technological complexity underlying robotics and automation is still lacking, most of all when focusing on the impacts on work in services. By means of a qualitative analysis based on over 50 interviews to HR managers, IT technicians, workers and trade union delegates, this work provides evidence on the main changes occu...
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This study explores the problem of Multi-Agent Path Finding with continuous and stochastic travel times whose probability distribution is unknown. Our purpose is to manage a group of automated robots that provide package delivery services in a building where pedestrians and a wide variety of robots coexist, such as delivery services in office build...
Citations
This chapter explores the research on algorithmic management in Italy, emphasizing its consequences on work, organizational processes, and inequalities. Four approaches are presented: neo-institutional, post-operaismo, sociomaterial, and media and consumption oriented. The chapter illustrates these four approaches stressing not just their theoretical premises and research results, but also the questions that emerge from them and the way they relate to issues of diversity and inequality.
Each approach offers distinct insights into the effects of algorithmic management, but altogether they identify key concerns about the unequal distribution of power, control, and agency within algorithmically managed environments, highlighting emerging inequalities related to labor rights, professional competence, and access to digital infrastructures.
