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Technostress: The Dark Side of Usage of Technology (b) Factors inducing Techno Stress: There are generally two main groups of factors inducing techno stress (Owusu-Ansah et al., 2016):
Source publication
Technostress is the feeling of anxiety or mental pressure caused by working with multiple and rapidly changing computer systems and mediating between these systems and the demands of the organisation, users and personal life. This study investigated the nature and extent of technostress, the factors causing technostress, the effect of technostress...
Contexts in source publication
Context 1
... the case of Deputy Librarian, all the 15 (100%) respondents choose "Prolonged sitting in front of Computers" & "Information overload" as the cause of their technostress, while, none of them (0%) choose "change in work role" or "lack of proper training" for the same.(see Figure 10) ...
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... of the 100 respondents of Assistant Librarians, the majority are chosen "Back Pain" (92 or 92%), "Headaches" (89 or 89%) & "Joint Pain" (85 or 85%); while "High Blood Pressure" (0 or 0%) & "Rapid Heart Rate" (5 or 5%) are least chosen. (see Figure 13) According to Figure 14 among the 15 Deputy Librarians, the top selected physiological symptoms are "Headaches" (15 or 100%), "Back Pain" (15 or 100%) and "Joint Pain" (12 or 80%). Although, the respondents don't prefer to choose symptoms like "High Blood Pressure", "Rapid Heart Rate" and "Blurred vision" as the results for their technostress. ...
Context 3
... of the 100 respondents of Assistant Librarians, the majority are chosen "Back Pain" (92 or 92%), "Headaches" (89 or 89%) & "Joint Pain" (85 or 85%); while "High Blood Pressure" (0 or 0%) & "Rapid Heart Rate" (5 or 5%) are least chosen. (see Figure 13) According to Figure 14 among the 15 Deputy Librarians, the top selected physiological symptoms are "Headaches" (15 or 100%), "Back Pain" (15 or 100%) and "Joint Pain" (12 or 80%). Although, the respondents don't prefer to choose symptoms like "High Blood Pressure", "Rapid Heart Rate" and "Blurred vision" as the results for their technostress. ...
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... the case of Librarian or University Librarian, out of the 20 respondents, "Back Pain" (20 or 100%), "Insomnia" (19 or 95%) and "Headaches" (18 or 90%) are chosen by the majority; while "Rapid Heart Rate" (1 or 5%), "High Blood Pressure" (4 or 20%) and "Blurred vision" (4 or 20%) are chosen by least. (see Figure 15) ii. Psychological Symptoms: Out of the several psychological symptoms, in this study following 8 particular symptoms are selected to include in the questionnaire. ...
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... Symptoms: Out of the several psychological symptoms, in this study following 8 particular symptoms are selected to include in the questionnaire. From Figure 16 it can be identified that the Library Assistants choose "Unrelenting Stress" (279 or 76%), "Mental Fatigue" (247 or 68%) and "Frustration" (223 or 61%) as the top three psychological symptoms they suffer due to technostress. Whereas, "Skepticism" (29 or 8%) and "Nightmares" (53 or 15%) are the least ones. ...
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... the case of Deputy Librarian, out of the 15 respondents, "Mental Fatigue" (14 or 93%), "Frustration" (14 or 93%) and "Unrelenting Stress" (12 or 80%) are chosen by the majority; while "Depression", "Nightmares" and "Computer Anxiety" chosen by none as a psychological symptoms they suffer due to technostress. (see Figure 18) Figure 19. Psychological Symptoms Due to Technostress (Librarian or University Librarian) ...
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... the case of Deputy Librarian, out of the 15 respondents, "Mental Fatigue" (14 or 93%), "Frustration" (14 or 93%) and "Unrelenting Stress" (12 or 80%) are chosen by the majority; while "Depression", "Nightmares" and "Computer Anxiety" chosen by none as a psychological symptoms they suffer due to technostress. (see Figure 18) Figure 19. Psychological Symptoms Due to Technostress (Librarian or University Librarian) ...
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... to Figure 19 among the 20 Librarians or University Librarians, the top selected psychological symptoms are "Frustration" (20 or 100%), "Unrelenting Stress" (20 or 100%) and "Irritation (& Anger)" (17 or 85%). Although, the respondents don't prefer to choose symptoms like "Nightmares", "Skepticism" and "Computer Anxiety" as the results for their technostress. ...
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... the case of Assistant Librarian, all the 100 (100%) respondents choose "Regular break intervals while using technology" & "Technology based education and training to both library staff and users" as the successful coping strategies of their technostress; while "Work recognition by way of rewards publicly" (9 or 9%) & "Avoid multitasking" (12 or 12%) are the least preferable.(see Figure 21) Out of the 15 respondent of Deputy Librarian, majority of the respondent choose "Providing adequate equipment and technical support" (15 or 100%), "Developing positive attitude towards technology" (15 or 100%), and "Effective time management" (14 or 93%) as the adequate coping strategies of their technostress; whereas, "Stress inoculation training" and "Avoid multitasking" chosen by none. (see Figure 22) Figure 23. ...
