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This paper presents the academic experience in the application of the fundamentals of universal design in the Industrial Design Program at the National University of Colombia and the Architecture and Industrial Design Programs at the Javeriana University. On the one hand, it introduces the strategies applied during the semester workshops. On the ot...
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Citations
... Other contextual factors such as looking after children may distract attention, and may limit the use of one or both hands. In summary, 'it's normal to be different, want different things, and do things differently' (Lange and Becerra, 2007;Hosking at al., 2010). ...
This paper describes the University of Cambridge, Engineering Design Centre's (EDC) case for inclusive design, based on 10 years of research, promotion and knowledge transfer. In summary, inclusive design applies an understanding of customer diversity to inform decisions throughout the development process, in order to better satisfy the needs of more people. Products that are more inclusive can reach a wider market, improve customer satisfaction and drive business success. The rapidly ageing population increases the importance of this approach. The case presented here has helped to convince BT, Nestlé and others to adopt an inclusive approach.
... Gregor et al. (2002) define "dynamic" diversity, which covers both the range of diversity and its variation with time. This is neatly encapsulated in the expression "it is normal to be different", drawn from the teaching approach of Lange & Becerra (2007). This paper first expands on typical disability-and age-focused approaches, and broadens the argument to one with a diversity focus. ...
This paper describes the case for inclusive design developed by the Engineering Design Centre, University of Cambridge. This is based on 10 years experience researching inclusive design and promoting it in industry. The approach is a pragmatic one, bridging from where many companies currently are to a more inclusive approach. This paper uses the starting point that ‘it is normal to be different’ with regards to a person’s capabilities, in order to reframe the argument from a disability focus to one that examines population diversity as a whole. A practical commercial response to this diversity is described by representing capability variation using traditional market segments and personas. Finally different design responses are discussed that address the range of capabilities in the population.
El objetivo de la investigación es evaluar y comprender los niveles de accesibilidad de los sitios web de entidades públicas colombianas desde las guías internacionales y la normativa colombiana, así como desde las experiencias de ciudadanos. Se diseñó una evaluación en forma ascendente con cinco etapas (Selección de contenidos; validación virtual; entrevistas con equipos de trabajo de entidades públicas; entrevistas con ciudadanos y divulgación de resultados). Esta metodología permitió conocer la gestión de contenidos por parte de las entidades y las razones de su actual estado de accesibilidad. En total, se evaluaron cerca de 400 páginas de 93 sitios web; se analizaron interacciones con usuarios finales con discapacidad y se examinaron cerca de 28 entrevistas con equipos de trabajo. Concluimos que no se cumple con el nivel Doble A, exigido por la ley, por desconocimiento y subestimación de la accesibilidad, además de la invisibilización de los usuarios finales dentro de los proyectos de implementación y desarrollo web. Tampoco hay iniciativas sólidas que permitan aumentar el conocimiento sobre este importante tema.
This article offers evidence from a classroom-based research study in English secondary schools which developed an innovative approach to teaching in Design and Technology based on inclusive design (also known as universal design). The research evidence highlights how creative, problem-solving approaches in Design and Technology can be used to provide authentic, engaging learning experiences for students. This study, entitled ‘Designing our Tomorrows', introduced secondary school teachers and students to the principles and practices of inclusive design through an intervention using specially designed resources. In this article, findings from the study's qualitative pre- and post-intervention interviews are presented to illustrate how this type of approach can stimulate students' creativity and understanding of design.
This paper starts out with a discussion of the importance of user-centred design, outlining its history and current embodiment in national and international standards and considers its particular relevance in addressing the needs of ageing populations. The paper moves on to examine how the premise of user-centred design has been taken up in education and focuses on the specific example of user-centred approaches as part of the Design and Technology requirement of the English National Curriculum, taught in England’s schools since 1989. The initial stage of the Designing our Tomorrow project presented in this paper was an investigation of the extent to which user-centred design was integrated in current teaching practice. Analysing baseline data collected from teachers and pupils at two state secondary schools the project team found that many of the tasks teachers planned for pupils did not provide opportunities to identify users’ needs when solving design problems. Finally, the paper presents a discussion of the project’s implications for pupils’ learning and understanding of Design and Technology.
This paper describes the case for inclusive design developed by the Engineering Design Centre, University of Cambridge. This is based on 10years experience researching inclusive design and promoting it in industry. The approach is a pragmatic one, bridging from where many companies currently are to a more inclusive approach. This paper uses the starting point that ‘it is normal to be different’ with regards to a person’s capabilities, in order to reframe the argument from a disability focus to one that examines population diversity as a whole. A practical commercial response to this diversity is described by representing capability variation using traditional market segments and personas. Finally different design responses are discussed that address the range of capabilities in the population.
Globalization, technological complexity, the growth of more mature markets demanding differentiated or high-quality products, and the pressure of competition to reduce time and cut development costs have been leading to a broader application of methods and techniques that address human factors in different ways. As a result, a large number of methods and techniques have been developed, each offering different and complementary approaches that enhance the understanding of design requirements relating to people. In line with this, the aim of this chapter is to present an overall view of current trends addressing ergonomic and human factors in consumer product design, so that the advantages, disadvantages, and challenges facing researchers and practitioners can be understood. A further goal is to locate the pertinent application of methods and techniques over the whole product life cycle (PLC), with respect to design and innovation processes.
