Table 3 - uploaded by Chris Jansen
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Roles and number of respondents 

Roles and number of respondents 

Source publication
Thesis
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Outsourcing business activities is a trend that has been around for many decades. It has continually increased in popularity due to improvements in IT and communication, but also under the pressure of rising global competition. In some cases a business process is only partially outsourced, subsequently altering the expectations and skillset require...