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Background
During the ongoing COVID-19 pandemic, the resident’s WeChat group has created a new material foundation for dialogue to occur and become a powerful platform for resident communication. This study explores the mechanism behind and the effects of residents’ WeChat group use on residents’ community trust, community attachment, and pro-commu...
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Insurance against disasters plays a critical role in community recovery by providing policyholders with reliable and timely payments for repairing or reconstructing damaged houses. By allowing homeowners to transfer risk, insurance enables homeowners to address house without experiencing significant financial burdens. Although historical events hav...
Citations
... Emotional strength from these shared experiences is welldocumented in crisis situations. Reports from Wuhan show that mutual aid, including sharing resources on platforms like WeChat, helped strengthen emotional resilience during the lockdown (You et al., 2023). Additionally, P7 (male, >40) stated: ...
Introduction
The coronavirus disease 2019 (COVID-19) epidemic emerged globally, resulting in the shutdown of schools and universities. The January 2020 lockdown in Wuhan, China, profoundly impacted residents’ daily lives, particularly international students who faced restrictions within their campuses and dormitories. This qualitative study aimed to investigate the motivations of international student volunteers during Wuhan’s COVID-19 lockdown and identify how this voluntary activity fostered resilience and social integration among them.
Methods
The study adopts a qualitative approach using semi-structured in-depth interviews with 14 international PhD students at a university in China who volunteered during the three-month Wuhan lockdown. Data saturation was achieved through purposeful sampling. Data were transcribed, and thematic analysis was applied, with coding using NVivo 14.
Results
After applying thematic analysis, three key themes were identified: (a) motivation for volunteering, (b) resilience through volunteering, and (c) social integration and community bonding through volunteering. These themes were explored in relation to the psychological needs defined in Self-Determination Theory.
Discussion
Our findings further indicate that coping via volunteering not only enhanced psychological resilience but also significantly facilitated social connections among culturally diverse groups. These findings highlight the importance of understanding volunteer motivations and experiences, providing valuable insights for universities and policymakers to develop strategies that enhance student support and community resilience during a crisis.
... Recent studies have highlighted that WeChat usage fosters civic engagement, neighborhood trust, and pro-community behaviors, especially during crisis periods (You, Wang, & He, 2023;Pang, 2023). In addition, WeChat-enabled digital spaces provide new avenues for constructing local identity and enhancing urban residents' sense of community (Zhu & Fu, 2017;Cheng, Liang, & Leung, 2015). ...
... The growing role of social media platforms in shaping community engagement has drawn increasing scholarly interest. Urban migrants, in particular, rely on these digital tools for local information access, social integration, and emotional support (You, Wang, & He, 2023;Pang, 2023). Two theoretical frameworks are central to understanding these dynamics: Media System Dependency (MSD) theory and Communication Infrastructure Theory (CIT). ...
... The primary goal was to refine survey items, ensure internal consistency, and confirm the suitability of the measurement constructs for subsequent CFA. Sampling adequacy was confirmed via the Kaiser-Meyer-Olkin (KMO) measure and Bartlett's Test of Sphericity, in line with best practices for scale development (You, Wang, & He, 2023). The demographic characteristics of the pilot sample are provided in Table 3 (condensed). ...
... This study goes further to examine social media's role in building a broader spectrum of social resources and evoking social responsibility, which is crucial for motivating people to participate in collective actions to combat the pandemic. Social media will not only allow people to seek health information, and ask for health protection assistance (Liu, 2021), but also enable people to build online social networks where people can support each other during stressful times (Saud et al. 2020;You et al. 2023). Social media involvement becomes a part of the resource investment process, and helps maintain and build the resources that could be drawn in need (Lee and Cho, 2019;Lee et al. 2021;Utz and Breuer, 2017). ...
Public health participation plays a significant role in reducing risks and protecting community members during public health emergencies, especially in China due to its pronounced population density and the imperative for concerted public coordination to achieve the goal of public health protection. Guided by social capital theory and conservation of resources theory, this study develops an analytical model to explore the effect of social media involvement on public health participation mediated by social support, social trust and social responsibility. A cross-sectional survey was executed and a total of 976 completed questionnaires were collected. Results reveal that (a) social media involvement positively predicts social trust, social support and social responsibility; (b) social trust and social support have positive influence on social responsibility and public health participation; (c) further analysis of the data confirms a two-step mediation model: social support and social trust mediate the effect of social media involvement on social responsibility; social responsibility further mediates the relationship between social media involvement, social trust and social support and the outcome variable public health participation. Findings suggest that only in a society with adequate social resources will people take an active part in social actions for common interests. The study extends our understanding of the vital role of social media in maintaining and growing social resources for community health goals.
... Platform TR refers to users' confidence in the platform's ability to protect their privacy, ensure security, and maintain reliability (Wang et al., 2024;Alamoudi et al., 2023;Yuan et al., 2022;Kao & Sapp, 2022). Community TR concerns the interactions between users within the platform, and the confidence that content shared by fellow users is authentic and genuine (You et al., 2023;Wang et al., 2024). Content TR pertains to the belief that the information shared on SM is accurate, reliable, and truthful (Han et al., 2024;Aladwani & Dwivedi, 2018, as cited in Balaji et al., 2023, including content shared by influencers, idols, or other users. ...
Trust (TR) significantly influences users’ Behavioural Intentions (BI) on Social Media (SM), particularly in highly engaged communities like K-pop fandoms. This study focuses on a single SM platform, X (formerly known as Twitter), examining TR as a multidimensional construct encompassing platform TR, idol TR, and community TR, and exploring its role in driving K-pop fans’ BI to engage in fandom activities. Using a qualitative approach, the study conducted non-participatory observations of 30 K-pop fans’ X accounts over a one-month period. Observations focused on behaviors such as content sharing, engagement with verified idol accounts, and participation in collaborative campaigns. Thematic analysis identified patterns linking TR dimensions with fans’ use of the platform. The findings reveal that platform TR establishes a secure foundation for engagement, as fans value X’s reliability and tools for fandom-specific activities. Idol TR, fostered by verified accounts and authentic interactions, amplifies content sharing and loyalty. Community TR strengthens collaborative efforts, with fans using X to organize hashtag campaigns and coordinate streaming projects. Together, these TR dimensions significantly influence fans’ BI to engage with the platform. The study contributes to technology acceptance literature by emphasizing TR’s multidimensional role within the unique context of K-pop fandoms on X. Practical implications suggest enhancing platform security, promoting authenticity in idol communication, and supporting community-driven initiatives. However, the study’s focus on a single platform limits its generalizability. Future research should examine multiple platforms, incorporate mixed methods, and explore TR dynamics across different fan communities and cultural contexts. Kepercayaan (TR) mempengaruhi Niat Tingkah Laku (BI) pengguna di Media Sosial (SM), khususnya dalam komuniti peminat K-pop. Kajian ini memfokuskan pada platform X (sebelumnya Twitter) dan meneliti tiga dimensi TR: kepercayaan terhadap platform, idola, dan komuniti. Dengan pemerhatian kualitatif terhadap 30 akaun peminat K-pop selama sebulan, kajian mendapati bahawa kepercayaan terhadap platform membina asas penglibatan melalui kebolehpercayaan dan alat khusus fandom. Kepercayaan terhadap idola, melalui akaun sah dan interaksi autentik, meningkatkan kesetiaan dan perkongsian kandungan. Kepercayaan terhadap komuniti menyokong usaha kolaboratif seperti kempen tanda pagar dan projek penstriman. Dimensi TR ini memacu penglibatan peminat di platform X. Kajian ini menyarankan peningkatan keselamatan platform, keaslian komunikasi idola, dan sokongan terhadap inisiatif komuniti. Penyelidikan masa depan perlu melibatkan pelbagai platform, kaedah campuran, dan konteks budaya yang berbeza.
... With the widespread use of smart technologies in Chinese communities in recent years, a growing number of academics have also started to focus on the effect that information technology has on locals' sense of community. For instance, empirical research has demonstrated that "WeChat Groups", a particular use of smart technology, improved the sense of community among Chinese citizens during the COVID-19 pandemic [21]. According to other academics, the smart services offered by smart communities serve to strengthen members' feelings of community in addition to being practical and effective [22]. ...
In the context of China’s community governance, as a result of the insufficient willingness and ability of residents to participate, most communities have formed a “strong political–weak social” governance structure, which limits the effective expansion of social capital. To address this challenge and promote resident participation, achieving a “strong social and political” transformation in governance structure has become a core issue in current research. Meanwhile, “sense of community” serves as a crucial perspective in this research, which remains to be deepened in domestic studies and needs to consider the impact of emerging factors such as smart technologies. This study innovatively introduces affective events theory (AET), constructing a theoretical model and taking Wuhan as an example. By adopting quantitative and case comparison research methods, the paper delves into the factors influencing Wuhan residents’ sense of community in the context of a smart society and the promoting role of smart governance. On the basis of the findings, this paper presents the following conclusions: (1) Communities should attribute equal importance to the construction of both traditional and smart environments while reinforcing the leading and participatory roles of community administrators; (2) In the community’s daily governance processes, equal focus and importance must be attributed to both service delivery and engagement; (3) Communities must acknowledge the individual distinctions among residents and implement tailored governing strategies accordingly; (4) The government should prioritize the research and development of smart applications while boosting financial investments in the creation and operation of smart communities.
... It was shown that the goals of information gathering and interpersonal communication had a significant impact on the acquisition of social support via WeChat. WeChat is essential for fostering pro-community behavior, attachment, and trust in the community; this was especially evident during the COVID-19 epidemic (You et al., 2023). WeChat groups facilitate stronger interpersonal communication and information exchange and contribute to building and reinforcing community bonds. ...
Previous studies have investigated the influence of social media as a digital resource for parental support. However, little research is available regarding parent WeChat groups and their impact in providing online parenting support. Given that parents in China frequently have specific anxiety around their children's education, this is an important research area. Thus, this study examines the moderating effect of Parents’ Anxiety about Their Children’s Education (PAE) in the relationship between parents WeChat group use and online support. Using a sample of primary school parents (N = 493), the study found a positive association between parents WeChat group use and online support. The results indicated that PAE moderated the association between parents WeChat group engagement and online support, but not for the relationship between parents WeChat group intensity and online support. This study contributes to expanding the literature in WeChat group use, online support and PAE in East Asian countries with similar social and cultural contexts.
... TR and CI are the mediating variables in the model. Based on previous research, this paper considers both government trust and interpersonal trust to measure TR (You, Wang, and He 2023). The most important reason for empowering behaviors' inspiration of CI is the dual intrinsic and extrinsic motivational effects of empowerment. ...
The occurrence of ‘black swan’ and ‘grey rhino’ events is creating new risks for communities, and building resilient communities has become a global consensus. Using the Bibliometrix tool, we collected 3146 articles published from 2000 to 2022 to explore research hotspots, change trends and future directions in community resilience. The results show that community resilience study exhibited an exponential development pattern, with periods of sluggish rise (2000–2009) and rapid growth (2010–2019). From 2020 to 2022, the average annual number of articles spiked to 484 due to the outbreak of COVID‐19. Scholars from the United States, China and the United Kingdom are the main contributors in this field, but the research locations are gradually shifting from the United States to the European and Asian countries. Hot topics related to community resilience include conceptual discernment, assessment frameworks, influencing factors and enhancement strategies. In the future, more attention should be given to the localization of theories, soft power elements and special groups. We developed a community resilience cycle framework that integrates the latest conceptual statement of community resilience and the evolution of trajectories of system disturbance stages.
The social media platform WeChat is increasingly used by individuals with severe mental disorders (SMDs). However, few studies have examined WeChat use of adults with SMDs and its association with social participation in the Chinese context. This mixed‐methods study examined the effects of WeChat use on this population's social participation. The results indicate that WeChat use was positively and significantly associated with social participation among older adults with SMDs, helping them maintain contact with family, relatives, friends, community residents, and mental health professionals. Owing to different life stages and associated social expectations, younger adults with SMDs were mainly concerned with employment or family obligations and were less likely to use WeChat for social interactions with friends and community residents. WeChat can be a useful tool to encourage social participation among older adults with SMDs; age‐related expectations for participation need to be considered in the design and delivery of intervention services.
