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Effective contact tracing is an important tool in trying to control the spread of highly infectious diseases. Utilizing the theory of reasoned action and rational choice theory, this study explores factors impacting the adoption of mobile contact tracing application. Findings indicate that perceived benefits of usage and perceived costs of non-usag...
Citations
... Ali and Zaaba (2021) found that a third of contact tracing apps failed to provide a privacy policy in their documentation. Johnson et al. (2023) investigated factors in mobile contact tracing apps' acceptance by utilizing the theory of reasoned action and rational choice theory. Given the broader set of factors that impact chosen behaviors, this approach had limitations, as discussed above and in the rest of this paper. ...
... Given the broader set of factors that impact chosen behaviors, this approach had limitations, as discussed above and in the rest of this paper. For instance, Johnson et al.'s (2023) results revealed that an individual's attitude towards usage intention was positively influenced by the perceived benefits of usage and the perceived costs of non-usage. Conversely, information security concerns, such as perceived usage costs, had a negative impact. ...
This paper aims to explore Kuwaiti users’ perspectives and experiences with Shlonik, the mandatory contact tracing application that was used during the COVID-19 pandemic. A sample of 2,450 tweets about users’ experiences was collected and thematically analyzed. The analysis used DeLone and McLean’s information system success model to explore aspects of the degree to which this app can be judged a “success,” using parameters of system quality and service quality. A novel finding identified by this qualitative study was the significance of themes identified in the analysis such as social privacy (timing, privacy, and female privacy, which are related to the cultural and religious norms of Kuwait) and technical privacy (related to data protection). The research identified significant conflict with cultural and social norms in users’ experience of the Shlonik app – factors not normally identified or discussed in existing literature. This research supports a need for improved strategies and designs in future m-government applications in developing countries.
... At a societal level, the pandemic technologies have raised ethical questions on population surveillance and privacy (Ribeiro-Navarrete, Saura, and Palacios-Marqu es 2021;Johnson, Esfahani, and Mohit 2023). For example, the Public Health Agency of Canada admitted to tracking 33 million mobile devices during the pandemic to track movement (Oli 2021;Kelly 2022), including household gatherings (Woolf 2022), with serious questions on whether the data was anonymous (Rockwell, Berendt, Chee, Matthews, and Gambs 2022). ...
Boulianne, Lecompte, and Fortin (2023) investigate how audit firms, auditing regulators, and the accounting profession publicly acknowledge ethics in technology before and during the early stages of the pandemic. In this discussion, I situate the paper in a broader context and then evaluate elements of the investigation to better understand its contribution. Areas of future research are suggested to further our understanding of the intersection of accounting, ethics, technology, and the pandemic.