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Article
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This paper investigates the factors that influence the adoption of IT platforms by software developers and how those factors differ from those that influence IT adoption by end-users. We take a multi-methodological approach, beginning with an interpretive field study where we interview mobile application developers. In the initial interpretive phas...

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Context 1
... consistencies of all variables are considered acceptable if they exceed 0.70 (Nunally, [115]). As shown in Table 2, the values of Cronbach's alpha for all constructs are greater than or equal to 0.80. All items exhibit high loadings on their respective constructs. ...
Context 2
... assessed discriminant validity between the constructs using the square root of AVE. Table 2 indicates that the AVE for each construct exceeded the correlations between that and all other constructs [108]. Comparing inter-construct correlations with AVEs in Table 2 reveals that all constructs share more variance with their indicators than with other constructs. ...
Context 3
... 2 indicates that the AVE for each construct exceeded the correlations between that and all other constructs [108]. Comparing inter-construct correlations with AVEs in Table 2 reveals that all constructs share more variance with their indicators than with other constructs. ...

Citations

... Moreover, various smartphone developing organizations have been providing event clients with customized tools and programming platforms in accordance with their needs which can highly enable efficiency. Thus, the usage of the available development platforms makes it easier to solve complex problems that may arise in the process of implementing innovative mobile application ideas [9]. In addition, Wasserman's study 2010 as cited in [10] supports the idea of using robust tools and frameworks in the application development phase as it can ease the process. ...
... A key DOI enabler is technical compatibility, which is an innovation's compatibility with the current system in place, including hardware and software applications (Song et al., 2018). Therefore, technical compatibility can offer organizational benefits by enabling firms to easily integrate new technologies with existing technologies or systems. ...
Article
The purpose of this study is to investigate the diffusion of smartness in hospitality and, furthermore, the assimilation of smart technologies in hotel business units. A qualitative exploratory investigation with an abductive research approach was adopted and data were collected through in-depth interviewing of 39 hotel managers in the highly advanced hospitality industry in the United Arab Emirates (UAE). Analysis of the data was conducted inductively to elicit themes within the technological, organizational, and environmental contexts and to mark trailheads for future research. The study yielded important insights into how barriers to the diffusion of smartness can be surpassed, and how smart technologies can be assimilated into existing hotel organizational structures and operations. The proposed aggregate dimensions for achieving assimilation of smart technologies in hotels highlight the importance of organizational sustained learning and smart networks synergism while shaping configurational system innovations.
... Next, in aiming to extract latent concepts in the data, we examined which descriptive codes hinted at broader themes and generated interpretative codes or second-order categories. This transformation allowed a manageable number of constructs to be gleaned from the original multitude of concepts (Song et al., 2018). Subsequently, inter-relationships between and across the second-order categories were organised to generate the overall theoretical explanation (Nag & Gioia, 2012). ...
Article
We examine the co-creation of value by bottom of the pyramid consumers in the health services context. Following a qualitative approach, we use the empirical context of the National Rural Health Mission (NRHM) in India, one of the largest healthcare policy interventions in the world. Our grounded theory-based research used semi-structured interviews conducted in 28 villages across three states using a purposive sample (NRHM beneficiaries). The qualitative data were analysed utilising a discovery-oriented approach, in accordance with the value co-creation and service-dominant logic frameworks. We draw insights about the roles of individual agency, the individual’s social milieu, and supplementary forces in affecting different types of individual wellbeing. Our results help to explicate the processes of the exploitation, combination and reinforcement of resources within a co-created healthcare ecosystem, and six propositions explain value co-creation-driven health service delivery. We also discuss implications for marketers and policy implementers.
... In this respect, complementor support for a new platform in its initial launch can be interpreted by the platform owners as a sign of commitment to the relationship (J. Song, Baker, Wang, Choi, & Bhattacherjee, 2018;Srinivasan & Venkatraman, 2018). In fact, mutual trust between platform owners and complementors stimulates investment in new technologies (Kapoor & Lee, 2013) and hence, differentiated complementary products. ...
Article
Platform ecosystems include complementary product markets that are creating unprecedented business opportunities. Competition within complementary product markets is increasingly intense and fast-changing, and this leads to increased complexity in designing strategies to gain competitive advantage. Prior literature has extensively analyzed the key drivers of platform adoption by end users. Recent research is highlighting the relevance of complementors as critical ecosystem agents that have some strategic freedom. However, current insights into complementors still provide a limited and fragmented explanation of their competitive advantages. This conceptual paper examines current research on platform ecosystems, open innovation and market-based standardization , and analyzes complementor strategic decisions aimed at building a competitive advantage. Our framework contributes to the literature by providing a complementor-centered approach and suggesting a set of propositions that may guide future research. Future studies may extend the insights into the competitive and corporate strategies of complementors in platform ecosystems.
... Thus, we formed the second hypothesis of the model: In the original model of Venkatesh et al. [8] and the extended model UTAUT 2 [9], social influence measures the extent to which users are influenced by what others (friends, family) think about the use of technology. Some previous papers in the same online purchase context show that social influence is a very strong antecedent of behavioral intention [20,[34][35][36] and adoption of an IT platform [37]. Thus, we formed a new hypothesis: ...
Article
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The increasing use of artificial intelligence (AI) to understand purchasing behavior has led to the development of recommendation systems in e-commerce platforms used as an influential element in the purchase decision process. This paper intends to ascertain what factors affect consumers’ adoption and use of online purchases recommendation systems. In order to achieve this objective, the Unified Theory of Adoption and Use of Technology (UTAUT 2) is extended with two variables that act as an inhibiting or positive influence on intention to use: technology fear and trust. The structural model was assessed using partial least squares (PLS) with an adequate global adjustment on a sample of 448 users of online recommendation systems. Among the results, it’s highlighted the importance of the inhibiting role of technology fear and the importance that users attach to the level of perceived trust in the recommendation system are highlighted. The performance expectancy and hedonic motivations have the greatest influence on intention to use these systems. Based on the results, this work provides a relevant recommendation to companies for the design of their e-commerce platforms and the implementation of online purchase recommendation systems.
... However, the "adoption" process and users' behavioral factors that influence this process are substantially under-investigated (Harris et al., 2016). Interestingly, expanding the perspective on the literature on apps to include the adoption of more general information and communication technology (ICTs), the number of studies on their adoption increases (Palau-Saumell, Forgas-Coll, Sánchez-García, & Robres, 2019;Song, Baker, Wang, Choi, & Bhattacherjee, 2018). ...
... Studies investigating the adoption of ICTs have primarily applied different theoretical models and theories (Palau-Saumell et al., 2019), such as the theory of reasoned action (TRA), the theory of planned behavior (TPB), the technology acceptance model (TAM), the unified theory of acceptance and use of technology (UTAUT) 1 and 2, the innovation diffusion theory (IDT), and the social cognitive theory (SCT) (Song et al., 2018). The TRA has been developed to study human behavior from a social psychology perspective by considering one's feeling toward a specific behavior (attitude) and their perception regarding other people's perspective about that specific behavior (subjective norms; Kang, Ha, & Hambrick, 2015). ...
... Finally, the UTAUT-2 suggests that the intention to use a technology is influenced by performance expectancy, effort expectancy, social influence, hedonic motivation, price value, and habit; at the same time, the actual usage is mainly influenced by the intentions to use, facilitating conditions, and habit (Palau-Saumell et al., 2019). An additional theory that has been often used in ICTs literature is the IDT (Song et al., 2018). This theory includes variables such as relative advantage (of economic gains or perceived convenience), complexity (of the necessary effort), compatibility (with users' values, needs, and experience), observability (the degree to which innovation products are visible to others), and trialability (the degree to which products are experimented with before adoption) (Song et al., 2018;Min, So, & Jeong, 2019, based on Rogers, 1995. ...
Article
This study focuses on the promotion and use of tourist-oriented built-for-disasterpurpose mobile applications. The investigation relies on two trends that are characterizing modern societies. The first trend refers to the fact that recently, rapidly, and worldwide, the number of mobile applications users increased. The second trend refers to the fact that, worldwide, international tourism demand highly increased from the beginning of the 1960s to the midyears of 2010s. These travelers are also users of mobile applications, and they use apps for several reasons, including those related to security/emergency issues. International travelers may need information such as risks at the destination, warnings, shelter locator services, emergency routes information, and traveler telephone hotline to be used in the case of earthquakes, tsunamis, infectious diseases, or other disasters. We considered the role of built-for-disasterpurpose mobile applications as a tool to provide information to tourists, increase their risk-awareness, and improve their disaster-preparedness. Previous studies suggest that these tools may have a high impact in that sense. However, the number of users informed about these applications tends to be very low. We systematically reviewed interdisciplinary academic contributions to analyze research on apps-users' intention to adopt mobile applications. Findings suggest opportunities for future tourism-oriented studies aiming at increasing the number of users of built-for-disasters mobile applications. In particular, we provide a research agenda taking into consideration the geographical spread of the studies, the used research techniques, and the adopted theories.
... Song, et al. offered evidence that perceived technical features, human characteristics and social impact all play a role in the adoption of IT technologies such as mobile phone applications. The paper refined understanding of factors affecting platform adoption that emphasizes not only the functions of user-friendliness and utility-related factors but also the theoretical growth of the system itself and its network effects [3]. ...
... Wessel, Thies, & Benlian, 2017), while subjective studies use survey techniques to measure platform openness through the eyes of its users in order to assess the impact of openness perceptions on user attitudes, intentions and behaviors (Benlian et al., 2015). A first limitation is that studies -from both streams -largely ignore the inclusion of customers (for a notable exception, see Song, Baker, Wang, Choi, & Bhattacherjee, 2018). To account for the multiple users, it is important that future research is not limited to the supply side, but also incorporates the customer side. ...
Article
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This multi-method study aims to shed light on digital platforms' decisions regarding their openness. Platform openness results from a series of decisions on how open a platform is regarding: (a) suppliers, (b) customers, (c) complementary service providers, as well as to (d) product categories and (e) channels. By conducting a scoping literature review, we analyze the current body of knowledge about the drivers, dimensions and outcomes of platform openness. Using an expert panel discussion and analysis of real-world digital platforms, we confront this existing knowledge with current business challenges to identify research challenges. We address how future research can advance platform research by tackling these challenges.
... desenvolvedores ao longo do tempo e sobreviver a mudanças[Manikas 2016].O gerenciamento e monitoramento bem-sucedidos ainda são grandes desafios para profissionais de ecossistemas]]. IstoSteinmacher et al. 2015][Song et al. 2018]. Entretanto, uma vez que este é um campo relativamente novo, muitas organizações podem não saber como gerenciar efetivamente seus ecossistemas, ou como iniciar um ecossistema. ...
Thesis
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Organizations that maintain mobile software ecosystems (MSECO), such as Apple, Google and Microsoft, have engaged a critical mass of outside developers to expand their platforms. As such, they explore strategies for developer governance. These strategies depend on the associated operation between the organization's goals and the expectations of the developers. The MSECO developer governance area still needs formalization, theories and models. In this context, organizations have invested in Developer Relations (DevRel).The industry requires new strategies that promote the organization's collaboration with external developers. As part of these strategies, DevRel professionals need to have a realistic view of developers' behavior within the ecosystem and then meet the developers’ needs and achieve organizations’ goals. The definition of developer governance strategies is not trivial; it consists of delimiting the actions of developers without restricting excessively the desired level of value creation. If developer governance is unsustainable, it can lead to the "death" of the ecosystem. For example, one of the factors by which the Windows Phone MSECO was officially declared "dead" in 2017 was because the developers no longer supported the platform. In this thesis, through a set of secondary and primary studies and mining software repositories involving DevRel professionals, we investigate the structure of MSECO developer governance and a set of lessons learned. Next, we built and refined a model for governance of developers in MSECO called DevGo (DEVeloper GOVernance). DevGo consists of: areas of focus, developer advancement stages, stages, facilitators, and value transfer objects. In addition, a set of lessons learned from DevRel professionals associated with DevGo stages, repository categories, and motivations for their use with a focus on monitoring. From the case studies, participants noted that the DevGo framework facilitates understanding of developer governance, value transfer objects, as well as the communication of the importance of the field to the organization and the focus area regarding ecosystem monitoring. There was no disagreement regarding the adequacy, control, understanding and generality of DevGo.
... Quantitative research methods are employed in 31 % of the papers, comprising mostly econometric analyses [7,15], surveys [35], and simulations [31,36]. Conceptual and mixed approaches are represented with 19 % [37] and 13 % [38], while design science strategies are only used in 4 % of the analyzed publications [16]. ...
Conference Paper
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Open platforms such as Facebook or Android have stimulated innovation and competition across industries. Information systems literature has analyzed platforms from a variety of perspectives. The aim of this paper is to synthesize and integrate extant interdisciplinary research on the concept of platform openness. Towards this end, we conducted a literature review and analyzed the results with deductive and inductive coding approaches. We identified five distinct themes: measurement frameworks, implementation mechanisms, drivers for opening and closing platforms, trade-offs in designing openness, and the impact of changing openness on ecosystems. We propose three avenues for future research: finding the optimal degree of platform openness, integrating perspectives on accessibility and transparency, and analyzing the influence of openness and other factors with configurational theories. This paper contributes to research on platforms by laying out the main themes and perspectives in the research stream of platform openness and by identifying areas for future research.