Figure - uploaded by Sanne Lykke Lundstrøm
Content may be subject to copyright.
Source publication
![Figure 1: Information box on Danish general practice [1].](profile/Sanne-Lundstrom/publication/306109037/figure/fig2/AS:980223004798979@1610714784721/Information-box-on-Danish-general-practice-1_Q320.jpg)
This PhD dissertation is a product of my PhD project carried out in collaboration between DTU Management Engineering, The Technical University of Denmark, Research Unit for General Practice at University of Southern Denmark, and Research Unit for General Practice at University of Copenhagen. The dissertation present the research study and a collect...
Contexts in source publication
Context 1
... Respondents were asked to answer each of the questions with respect to each of the other professions (GP, nurse and secretary) within a general practice with respect to patients with chronic diseases, see Table 1. Caring for patients with chronic diseases in Danish general practice is usually organised around the secretary, who is the first point contact and relay the relevant information to the GP and/or other health personnel. ...Context 2
... Journal of Family Practice 6 and 3.2 were selected from the dimension´justiceíndimension´justiceín COPSOQ II [13]. For item 3.3 a negation of the original question from COPSOQ [16] was used in order to check consistency and make the respondents use both extremes of the 5--point Likert scale, see Table 2. The cooperation scale comprises three ad hoc statements, which were tested in the pilot study. ...Context 3
... study population is reported in The mean rating was 4.1±0.3 (Mean±SD) out of 5 and 80.3±8.4 out of 100 for RC and OSC, respectively. ...Context 4
... Coordination Survey consists of seven questions formulated by Jody H. Gittell (9), see Table 1. 5 service provided, and accessibility (11). ...Citations
... These studies reported that relational coordination bringing efficiency and quality outcomes and additionally positively leading to other favorable customers, client and employee-related outcomes in various healthcare and non-healthcare settings (e.g. Naruse, Sakai, & Nagata, 2016;Lundstrom, 2014;Carmeli & Gittell, 2009;Hagigi, 2012). However, relational coordination-employee outcome is one of such research avenue which is not much explored by previous researches so far. ...
Relational coordination is an emerging HR-related concept based on the network of ties between task participants and is expected to produce favorable efficiency and quality outcome. The relational coordination-employee outcome is new research dimension in the relational coordination field. The objective of the study was to test if relational coordination leads to employee related outcomes. In terms of research methodology, we followed the positivism paradigm, used deductive approach, and quantitative method of data collection and analysis. Furthermore, we used the survey based on previously developed measures for data collection. Through stratified random sampling, data is collected from doctors, nurses, and support staff from five public and five private sector hospitals. The usable questionnaires were 978. Our findings show that relational coordination among staff positively influence the employee creative involvement (employee outcome). The findings have implications for the management of healthcare and a number of recommendations are made.
... I dette projekt er relationel koordinering blevet målt med en dansk oversaettelse af Gittells spørgeskema. Oversaettelsen er foretaget af Sanne Lykke Lundstrøm som del af ph.d.-projektet Relational coordination in Danish General Practice, udført ved DTU Management Engineering (Lundstrøm 2014). ...
Relationel koordinering har tiltrukket sig betydelig opmærksomhed på sundhedsområdet. Relationel koordinering appellerer til både det medicinskfaglige perspektiv og arbejdslivsperspektivet, idet relationel koordinering tilbyder en teori og et måleredskab, der kan afdække produktivitet, behandlingskvalitet og trivsel på samme tid. Dette er ideelt i forbindelse med organisatorisk forandring, da man med udgangspunkt i relationel koordinering-og arbejde med relationer og kommunikation i arbejdet-vil kunne øge både trivsel og kvaliteten i arbejdet. Denne artikel rejser spørgsmålet om, det gennem et forandringsprojekt reelt er muligt at måle ændringer i samarbejde og relationer. Artiklen belyser teorien og præsenterer data fra 11 forandringsprojekter, som udviser meget små ændringer i relationel koordinering. Ændringerne står i kontrast til interviews i projekterne, som peger på betydelige ændringer i samarbejde og relationer. Det er dermed tvivlsomt, hvad måling af relationel koordinering faktisk betyder, og disse målinger skal dermed behandles med varsomhed i konkrete forandringsaktiviteter.
Hvordan hænger begreberne om social kapital og relationel koordinering sammen? I hvilken grad er der overensstemmelse mellem målinger af det ene og det andet, og kan man sige, at det ene er mere grundlæggende end det andet? Med udgangspunkt i spørgeskemadata fra ældreplejen i fem danske kommuner undersøger vi disse spørgsmål. Resultaterne peger på, at der er tale om sammenhængende, men langt fra fuldt overlappende begreber. Resultaterne understøtter en antagelse om, at social kapital medierer sammenhængen mellem relationel koordinering og hhv. psykisk velbefindende, involvering og oplevet kvalitet i arbejdet. Diskussionen af resultaterne lægger grunden for mere generelle overvejelser over karakteren og den praktiske anvendelighed af målinger af social kapital og relationel koordinering for virksomheder og arbejdspladser.
