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Figure 4 - Instilling a knowledge-sharing culture

Optimal Sharing Behaviors Occur where Social, Organizational & Managerial Factors Intersect poorly on their own. Organizations therefore need to develop specific strategies to increase spontaneous exchanges between individuals. Some of the factors which have been shown to increase knowledge-sharing between people include: introducing new staff members to key people in the organization; developing a team-based structure on which a sense of community can be built; rotating key staff through the organization to build networks; locating work areas so they intersect with others; and cultivating an atmosphere of informality where people feel comfortable asking others for help (Goffee & Jones, 1996; O'Dell, 1999; Stewart, 2000).
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