Table 8 - uploaded by Vladislav V. Fomin
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One stop service experience Importance

One stop service experience Importance

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As the issue of open standards becomes more involved in government policy-making, an understanding of various perspectives on issues involved in the governance of ICT infrastructure is crucial. This research presents results from a multi-round Delphi survey of key experts in the field of standardization to better understand which issues in governan...

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... there is an absolutely dominant supplier -and Microsoft comes close -or an overwhelming competitive (economic or other) advantage, you aren't going to solve the issue." Table 8 illustrates that there is no dominant expert opinion on the issue of one-stop service policy. The only opinion in segment "A" postulates, as has been repeatedly told for prior issues, that this is certainly desirable feature, but implementing control policy is hard to achieve on a large scale. ...

Citations

... It is aggregation of elements by the means of standards that results in the formation of large and complex systems bringing about entirely new properties at each level of complexity (Anderson, 1972, p.393). " [2] That pivotal role of standards means that the perceived legitimacy of the standardisation process or its outcomes requires care and attention. ...
Conference Paper
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Standardisation of learning technologies as a co-ordinated design activity needs legitimacy to attract the necessary support from its stakeholders. This paper identifies the need for a theoretical model of such standardisation and offers an analysis of two pivotal concepts in such a theory, process legitimacy and product legitimacy.
... arkus et al. call vertical standards. 'Vertical standards' are "user-led development of voluntary, open, industry-specific inter-organizational coordination standards"(Markus et al., 2006). They are believed to be developed quicker and to diffuse more easily because their development is more focused and involve more dedicated stakeholder interests.(Fomin & Pedersen, 2006) 21 Extract from the round-table debate of the seminar "SME frustrations using IT: Is standardisation the solution?" 25th of October 2002, Delft University of Technology, the Netherlands. ...
Conference Paper
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Users of standard-conform products and services are hardly represented in standards committees. This is even less so in the ICT area, on which this paper focuses. But is this a problem? Should users always be involved? Do users always want to be involved? These are questions we need to answer if we are to determine whether current user-related European policy on ICT standardisation needs to be changed. What causes this gap between democratic policies and practice? The paper argues that at the heart of the problem lies a set of seven questionable core-policy assumptions, such as the desirability of user involvement in all ICT standards processes. The paper challenges these assumptions and concludes that a more differentiated ICT standards policy is needed, i.e. one that distinguishes more sharply between the necessary involvement of users in public interest standards and their desirable involvement.