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... access is a challenge in both rural and urban areas in developing countries (Frankfurt School of Finance & Management gGmbH, 2020:18). Figure 1 shows the evolution of access to electricity (defined as the percentage of population with access to electricity) in Uganda from 1991 to 2018 (World Bank Data, 2020). The urban-rural divide is evident in electricity access. ...
Context 2
... access is a challenge in both rural and urban areas in developing countries (Frankfurt School of Finance & Management gGmbH, 2020:18). Figure 1 shows the evolution of access to electricity (defined as the percentage of population with access to electricity) in Uganda from 1991 to 2018 (World Bank Data, 2020). The urban-rural divide is evident in electricity access. ...
Citations
... The chinese authorities notified the World health organization (Who) on 31 december 2019 about a mysterious respiratory infection which was spreading in one of its provinces and by 12 January 2020 World health organization (Who) had confirmed that a novel coronavirus (SaRS-coV-2) was the cause of the respiratory illness with pneumonia symptoms and it was later named coVid-19 (Ssonko & Kawooya, 2020). Kiwanuka (2020) reported that Uganda's preparedness to covid-19 started before its first case where the Ministry of health implemented four public orders that included notification of covid-19, prohibition of entry in the country, control of covid 19 and prevention of covid 19. on 21 March, 2020 Uganda reported its first case of covid-19 and by the end of 30th July there were 1147 cases with 1028 recoveries, Uganda reported its first death on23rd July 2020 (Kawuki et al., 2020). ...
The study examined the effect of Covid-19 on butchers and their coping strategies using data collected from120 butchers in Kampala City. The results show that COVID-19 reduced volumes of meat supplied and sold, number of consumers and increased the buying and selling prices during the lockdown. After the lockdown was lifted, number of consumers, Quantity of meat supplied and sold increased but below original levels while prices continued to increase. The effects of Covid-19 were associated with butcher’s experience, age, liquidity, and number of meat sources. The main coping strategies were to increase the sales price, reducing quantity bought from the source, using E-transactions and diversification to alternative economic activities mainly farming, trading and boda-boda riding. Based on results, we recommend that any support to butcher men should target youths and inexperienced butcher men to boost their liquidity and encourage them to diversify by selling different types of meat.
... In addition, the availability of borrower information and higher protection of legal rights also support the emergence and development of FinTech credit. The role of a robust digital infrastructure in boosting the adoption of mobile financial services has also been emphasized by Senou et al. (2019), Ssonko and Kawooya (2020) and White et al. (2021). Ssonko and Kawooya (2020) further emphasized that cost factors such as mobile money service providers' surcharges, over-the-counter taxes and the cost-benefit comparison of mobile money service and traditional brick and mortar financial service providers will affect the sustainability of the uptake of mobile money services during and after the pandemic. ...
... The role of a robust digital infrastructure in boosting the adoption of mobile financial services has also been emphasized by Senou et al. (2019), Ssonko and Kawooya (2020) and White et al. (2021). Ssonko and Kawooya (2020) further emphasized that cost factors such as mobile money service providers' surcharges, over-the-counter taxes and the cost-benefit comparison of mobile money service and traditional brick and mortar financial service providers will affect the sustainability of the uptake of mobile money services during and after the pandemic. Before the pandemic, previous studies highlighted the role of transaction costs in deterring financial inclusion through mobile financial services (Bair & Tritah, 2019;Koloma, 2021). ...
As coronavirus disease‐2019 (COVID‐19) and other restrictions intensified, individuals, businesses and governments turned to mobile digital platforms to reduce the financial costs and mitigate the risk of spreading the virus within the population. Drawing on lessons from Kenya and Uganda, our study examines the drivers of digital financial inclusion as a pathway for financing post‐COVID‐19 recovery. We find that digital financial inclusion is higher in middle‐aged male digital users with more SIM cards registered in their names. Results also show that users who trust mobile money agents were likely to use more digital financial platforms than others. Based on these results, we recommend the need for government to strengthen the National Identification Systems and consumer protection policies to increase trust in digital financial services. Additionally, financial sector players such as mobile network operators and commercial banks need to innovate and roll out customized digital financial products for the marginalized/unbanked population such as women, the elderly and the youth.
This study assesses the effectiveness of the agency banking interventions in deepening financial inclusion in Uganda. The study employed a descriptive research design and purposively collected data from 50 Bank customers and staff of Centenary Bank Ltd. in Kampala District. The data was collected using a self-administered research instrument with an overall Cronbach's reliability coefficient of 0.775 and was analysed using frequency analysis and the p-value approach. The study findings provided evidence that the following agency banking interventions: i) Providing information and ensuring that the excluded were informed about bank products and services, ii) Improving access to formal financial services for poor individuals by introducing delegated credit products to the existing savings groups with complimentary savings accounts. iii) Providing loans to savings groups later benefit individuals within the groups. iv) Encouraging the public to have personal contact with bank agents to obtain information about the banking system. v) Dispelling the myth that banks only exist for the rich had a statistically significant effect (p < 0.05) in deepening financial inclusion in Uganda. However, the agency banking intervention of using the electronic delivery of services to enhance service delivery to people with low incomes in rural areas did not significantly deepen financial inclusion in Uganda. The challenges agency banking faces in deepening financial inclusion in Uganda include unstable networks, liquidity problems, delayed or inadequate communication in case of failed transactions, cash shortages during periods of peak demand, the minimal role of bank agents, and fraud issues on the part of bank agents. It is recommended that the visibility of the agency banking outlets should be enhanced, banks should sensitize the public about agency banking, digital skills, and financial literacy, reduce the state public administration expenditure and channel the savings into infrastructural development in the rural electrification and connectivity improvements areas to enable enhanced delivery of electronic service systems in rural areas, banks in Uganda should closely work with the telecommunications companies for more reliable and stable networks that would guarantee improved delivery of agency banking services, the telecommunications companies should carry out more aggressive marketing campaigns to improve the telephone density in the country, people with adequate financial resources should be appointed as bank agents, comprehensive training in areas of business planning and management to the prospective bank agents before they are formally appointed, monitor the activities of the bank agents on a regular basis, and more due diligence should be exercised when appointing bank agents to avoid agents with questionable backgrounds.
