Figure 2 - uploaded by Patrick Thomas Hester
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Enterprise AID's application flowchart. Note. AID = assessment, improvement, and design; PE = problem essential; PM = problem measure; SM = solution measure.
Source publication
Public works decision and policy makers daily face myriad management problems. The problem of stormwater runoff management, for one, has for several decades received a great deal of attention, with much of that focused on reconciling the needs of natural watershed systems with those of the man-made physical and nonphysicalsocietal systems that wate...
Contexts in source publication
Context 1
... methodology supports that sequence with two respective phases. Figure 2 shows an AID application's Phase 1 to generally set stakeholder expectations for some particular enterprise, or work effort. In accordance with the methodology's protocol, the phase expressly enables development of what is termed an ESF suited to two purposes: ...
Context 2
... first phase of an AID application involves what the approach counts as four suc- cessive but possibly also iterative steps toward development of an ESF. Phase 2 com- mences once that framework is established, and the second phase of activity is always strictly guided by the ESF construct, even if an original construct has been or contin- ues to be altered in a manner allowed under the Figure 2 portrayal. Succeeding subsec- tions highlight work to be performed and results to be had with each of what Figure 2 also portrays as Enterprise AID's Steps 2a to 2h. ...
Context 3
... 2 com- mences once that framework is established, and the second phase of activity is always strictly guided by the ESF construct, even if an original construct has been or contin- ues to be altered in a manner allowed under the Figure 2 portrayal. Succeeding subsec- tions highlight work to be performed and results to be had with each of what Figure 2 also portrays as Enterprise AID's Steps 2a to 2h. Public Works Management & Policy 19(3) Step 2a: Assign PE threshold values. ...
Context 4
... to operational- ize the ESF, it remains for Phase 2 participants to determine the strength of influence exerted by each PM on its parent PE and by each SM on the PM to which SMEs have linked it. Figure 2 shows Phase 2 participants to determine those respective influ- ences-or equivalently, to assign collectively considered weights to all ESF PM-to-PE and SM-to-PM relationships-during an application's Step 2b. Participating SMEs determine PM-to-PE weighting using one of five linguistic descriptions of the influence they believe each PM to exert on resolution of the PE from which it was derived. ...
Context 5
... 2e: Evaluate PMs. Figure 2 shows the Enterprise AID methodology to prescribe needs to "evaluate performance measures"-with "performance measures" represent- ing all PEs, PMs, and SMs-and to compare values of the most important of them, the PEs, against established PE thresholds. Steps 2e through 2f can be executed in rapid succession, without facilitator or SME intervention, using software tools appropriate for methodology applications. ...
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Citations
... In addition, multiple stakeholders and users of performance information may introduce additional dimensions to performance that need to be addressed. As illustrated in the article on the Enterprise AID methodology (Meyers, Hester, & Pyne, 2014), stakeholders may identify multiple dimensions that must be balanced to achieve performance. Lawther's (2014) discussion of the application of availability payments to reward performance by private partners emphasizes how public agencies should use key performance indicators that measure achievement of societal and agency goals, and not simply project goals. ...
... Chen's (2014) article on measuring sustainable transportation highlights the multiple dimensions of performance and their relevance to different constituent groups (beyond simply the DOT and its staff). The article on stormwater management enterprise performance (Meyers et al., 2014) describes a system of systems approach that allows greater stakeholder involvement in defining performance and identifying performance measures. Their Enterprise AID methodology allows for the incorporation of multiple stakeholder perspectives and the article shows, in the context of watershed and stormwater management, how various stakeholder interests might be balanced. ...
This article serves as the introduction for the four articles in this symposium issue on performance measurement and management for public works and public infrastructure. The effective management of performance in public works organizations has received an inadequate amount of study in the academic literature and it is hoped that this symposium will provide the impetus for more research on the important of performance measurement and management in public works organizations. The complexity of and challenges to performance measurement and management in public works organizations, themes that cut across all the symposium articles, are outlined and discussed in this introduction article.
Objective: Today, organizations are dealing with the systems which have structural, technological and social complexities named socio-technical systems. To capture this complexity and variety in modeling, we need methods which provide the researchers with similar level of variety. Despite developing a number of methods in different disciplines such as decision-making and systems theories, these methods are commonly one dimensional or they do not consider special aspects of socio-technical systems. Moreover, some methods do not propose a specific framework to model these systems. Therefore, the current study presents a meta-synthesis of the existing modeling methods and creates a new modeling method. Methods: The current study tries to present a meta-synthesis of the modeling methods using critical interpretive synthesis and a multi paradigm-multi methodology approach considering strengths and applicable tools of the extant methods. Results: Following the meta-synthesis, 12 descriptive themes were identified and used to analyze the methods. In addition, synthetic and analytic constructs were identified and used to propose the synthetic method. Conclusion: The proposed method, which is a by-product of the meta-synthesis of modeling methods of socio-technical systems, is able to model the different aspects of socio-technical systems using diverse concepts and tools of extant approaches and methods. However, its applicability has to be evaluated through different case studies.
