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COVID-19 pandemic crisis has brought extraordinary changes to almost all human activities. This unfamiliar situation has affected, among others, the working conditions, under which employees should keep doing their job while protecting themselves and preventing the coronavirus from spreading. As a result, working from home has been considered as a...
Citations
... The need to transform public sector processes from physical to digital became clearer during the period of the COVID-19 pandemic and its consequences on the operation of public services, when it turned out that the digital transformation of both public and private sectors, combined with the necessary digital skills of both employees and citizens, were the main factors that decisively contributed to the continuation of the state operation under extreme conditions, such as those of the COVID-19 pandemic ( (Saprikis et al., 2022;Shao et. al., 2022;Stathopoulou et al., 2022;Xanthopoulou et al., 2022a). ...
