Fig 5
Development procedures of personalized travel products using the recommended travel products and tour information of tourist attractions
Source publication
Smart tourism is the application of the key technologies of the 4th industrial revolution. This research proposes a smart tourism system to develop the personalized travel products for smart tour guidance services. The proposed smart tourism system consists of a smart tourism app and a smart tourism server. Adobe XD is used to UI/UX design of the a...
Context in source publication
Context 1
... modified travel product can be saved as my travel product in the user terminal. Figure 5 shows the proposed development procedures of personalized travel products using the recommended travel products and tour information of tourist attractions: The tourists can creates the personalized travel products as follows: ...
Similar publications
Pangandaran Regency has many attractions that can be visited, but there are still many tourists who are less aware of the existence of any tourist attraction located in Pangandaran. Most tourists only know Pangandaran Beach Tourist attraction only. Pangandaran Tourism Office receives reports of data on the number of visitors is not realtime because...
Citations
... Netnography-based studies were developed to analyze secondary information retrieved from social media [e.g., 41] and Web pages [e.g., 42], while one study [43] used ethnography methods combined with digitization techniques towards cultural sustainability. There is also a vast number of theoretical studies (n = 17, 38.6 %) promoting the conceptualization of emerging topics [e.g., 14,16,44], proposing the development of smart solutions for tourism products [45,46], management models [47] and vocational models [48], or simply analyzing the implications of specific technologies from the I4.0 era in the tourism sector [e.g., 13,15,17,49,50,51,52,53,54,55]. This might be partially explained by the fact that T4.0 is not a well-established concept in the literature, while the discussion around the digital transition in the tourism sector is still in process. ...
... Following, the digital maturity of tourism companies is embraced by the studies of [35,56]. The third feature concerns the development of recommendation systems [45,46] based on Big Data analytics. ...
... Furthermore, a multilingual audio tour guide system is also available for visitors to use during the recommended itinerary. Still on the recommendation topic, [45] propose a smart tourism system consisting of a smart tourism application and a smart tourism server. Similar to the study by Ref. [46], the smart application suggests a travel product to the user through Big Data analytics. ...
The tourism sector is presently facing new challenges resulting from the increasing digitalization of society. Boosted by industry 4.0, new tourism dynamics are emerging. Nonetheless, the real significance of this revolutionary trend and its implications still lack further development. Aiming to assess the state-of-the-art about the digital transformation on the tourism sector, triggered by the 4.0 paradigm, the present study followed a systematic literature review approach, adopting the PRISMA protocol guidelines. A total of 44 manuscripts were considered relevant for analysis. The findings illustrate that the 4.0 paradigm is being embraced from three main perspectives: the visitor-technology interaction and its influence on decision-making, the digital competencies in tourism students, and the technology penetration in different sub-sectors of the supply chain. However, studies conceptualizing the 4.0 paradigm in the tourism sector are lacking, beyond empirical research on areas such as digital skills, pros and cons of industry 4.0 technologies, and spatial consequences.
... Netnography-based studies were developed to analyze secondary information retrieved from social media [e.g., 41] and Web pages [e.g., 42], while one study [43] used ethnography methods combined with digitization techniques towards cultural sustainability. There is also a vast number of theoretical studies (n = 17, 38.6 %) promoting the conceptualization of emerging topics [e.g., 14,16,44], proposing the development of smart solutions for tourism products [45,46], management models [47] and vocational models [48], or simply analyzing the implications of specific technologies from the I4.0 era in the tourism sector [e.g., 13,15,17,49,50,51,52,53,54,55]. This might be partially explained by the fact that T4.0 is not a well-established concept in the literature, while the discussion around the digital transition in the tourism sector is still in process. ...
... Following, the digital maturity of tourism companies is embraced by the studies of [35,56]. The third feature concerns the development of recommendation systems [45,46] based on Big Data analytics. ...
... Furthermore, a multilingual audio tour guide system is also available for visitors to use during the recommended itinerary. Still on the recommendation topic, [45] propose a smart tourism system consisting of a smart tourism application and a smart tourism server. Similar to the study by Ref. [46], the smart application suggests a travel product to the user through Big Data analytics. ...
Technology has been accompanying tourism since the sector’s early ages and always took part in its value chain. Nowadays, a new era marked by emerging, digital, and constantly changing technologies regulates the path through which modern society should move, disrupting and influencing everyday life. This revolutionary path within the industrial context led to the emergence of tourism 4.0, entailing new challenges to the sector. Despite the increasing relevance of the 4.0 paradigm, there is still no conceptual background addressing the tourism 4.0 concept and little is known about its real effects. Based on these insights, the following research question was elaborated: what are the key potentialities of industry 4.0 technologies in the tourism sector? Aiming to deepen knowledge of these potentialities, a systematic literature review was conducted to examine the state-of-the-art implications of industry 4.0 on the tourism sector, identifying the main gaps within the literature, and providing future research paths. Bibliometric and content analyses were performed with 50 eligible manuscripts. From the latter, major categories such as hospitality, education, visitor experience, or destination management emerged, exploring, and discussing issues related to technological competencies, sustainability, technology integration, technology interaction, digital solutions, or smart tourism. Nonetheless, perhaps due to the novelty of the 4.0 paradigm in the tourism sector, the contributions of several manuscripts are modest, while some topics still need more in-depth debate. Along with these observations, several gaps were identified, specifically around themes such as digital literacy, geographical implications of I4.0 implementation, benefits and disadvantages of I4.0 technologies in the tourism context, safety/security issues, and influence on visitors’ experiences.
With the rapidly developing technology, the tourism experience has started to enrich and innovative/personalized services and competitive advantage in tourism have started to gain importance. Smartness in tourism refers to tourism activities supported by technology. This study aims to classify the current literature on the subject of smartness in tourism. First of all, a qualitative research was carried out by explaining the concepts of smart tourism and smart tourism destination in the literature. Within the scope of the research, a qualitative research was conducted using systematic literature review method. In the research, 264 academic publications related to smartness in tourism were analyzed in terms of the destinations where they were applied, the scope of the journals they were published, the language of the publication, the methods and approaches, and suggestions were made for further studies.
