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Design criteria for a records management system

Design criteria for a records management system

Source publication
Article
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The management of Land Court records in Papua New Guinea (PNG) is in a dire state. As a result, the proper operation of the Land Court has been compromised. Land Court o cials are navigating through the dark, unaware of even the most rudimentary information such as the scale of case backlogs. Archiving and storage of Land Court les is failing to me...

Contexts in source publication

Context 1
... in context of Figure 2, the records management system fails the test of good design because it is not designed to be successfully implemented within the confines of the available budget. Instead, it is designed in the hope that additional resources become available, which has so far proven to be a false hope over many decades with little prospect of change. ...
Context 2
... less resources are likely to be needed for records management staff as they become more effective and productive. A system redesigned around centralisation could therefore quite easily be built around the framework outlined in Figure 2 -in other words, it is possible to have a design that is effective yet is able to be implemented within existing budget constraints. ...
Context 3
... right records management system for the Land Court After many decades, the considerable additional resources needed to make the current system work have not been forthcoming, and under the current conditions of fiscal constraint, there seems no chance that this will change in the near future. It is clear from the analysis in Section 6 that the records management system must be centralised if it is to function with compliance, reliability and integrity while working within budget parameters (see Figure 2). The electronic system is already centralised, so shifting to the electronic system -like the other jurisdictions of Magisterial Services -will go a long way to meeting this need. ...
Context 4
... only significant injection of funds needed would be to build and establish an archive facility in Port Moresby. Within the confines of the ongoing budget, the centralised system can operate effectively in accordance with the design criteria laid out in Figure 2. In complete contrast, there is little or no prospect for the existing decentralised manual records system to progress beyond the current poor state within the confines of the budget (Table 1). ...
Context 5
... if more funding is available, the audit circuit and the efforts made to improve the existing manual system are largely futile and are likely to achieve little. The underlying problem in records management is a decentralised design which has no hope of coming close to satisfying the criteria for a 'well-designed records management system' outlined in Figure 2. In other words, within the confines of the budget constraint, it is not possible to manage the decentralised system in a way that would ensure the system is being implemented correctly with proper monitoring and evaluation processes, while meeting the key criteria of compliance, reliability and integrity. ...
Context 6
... navigating its way forward, management at Magisterial Services should be mindful of taking the easiest path towards a long-term sustainable solution. This solution is a centralised records management system designed in accordance with Figure 2 as outlined in Section 7 and Table 1. The easiest path is to first adopt in full the electronic system of records management. ...

Citations

Technical Report
Full-text available
The Land Court division within the Magisterial Services is headed by the Deputy Chief Magistrate. • The Land Court existing records management system is fully decentralised, and is operating entirely in the district and provincial Land Court offices. • The records management system is in a dire state: archiving and storage of case files fail to meet minimum standards; there are no dedicated storage facilities; and the electronic records management system is not fully developed. • The key to improving the Land Court records is to centralise the case file management system using an electronic system, while meeting the key file management criteria of compliance, reliability and integrity.