Table 1 - uploaded by S.Burcu Avci
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Cronbach Alpha Coefficients of the questionnaire used in the study and scales classified in the questionnaire
Source publication
The aim of this study was to analyze the relationship between the emotional intelligence levels and job satisfaction of the managers and to carry out a research in this sense. In the research, the relationship of emotional intelligence abilities in managers with their own job satisfaction was analyzed. The main population of the study included the...
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Background
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Citations
... Pessoas com alto nível de CSE apresentam imagem adequada de si e de outros, maior facilidade para regular emoções nos níveis interpessoal e intrapessoal, para manter relacionamentos satisfatórios e para adotar comportamentos responsáveis em busca de bem-estar pessoal e social (Avci, Altindag, & Yarbag, 2014;Løkke & Madsen, 2014;Pérez-Escoda, 2016;Pérez-Escoda et al., 2018). ...
RESUMO:
O objetivo deste artigo é construir e validar uma escala de Competências Socioemocionais no Brasil. A prospecção dos itens foi realizada por meio da coleta de dados a partir de um grupo focal com gerentes de agências do Instituto Nacional do Seguro Social (INSS). Uma amostra de 424 indivíduos (220 mulheres e 204 homens) foi utilizada para avaliar a confiabilidade e a validade de 34 itens, mas o processo de análise exploratória preliminar dos dados possibilitou a exclusão de 9 itens. Os 25 itens da escala final foram agrupados em cinco competências, denominadas de consciência emocional, regulação emocional, consciência social, autocontrole emocional e criatividade emocional. A Escala de Competências Socioemocionais representa uma contribuição teórica nos campos da administração, da psicologia da educação e do trabalho porque foi desenvolvida e validada a partir de uma base teórico-empírica, considerando a realidade da cultura brasileira.
ABSTRACT:
The purpose of this paper is the development and validation of a measure scale of Social-Emotional competences in Brazil. The prospecting of the items was performed by collecting data from a focus group with managers of the National Institute of Social Security (INSS) agencies. A sample of 424 individuals (220 women and 204 men) was used to evaluate the reliability and validity of the 34-Item of Social-Emotional scale, but the preliminary exploratory data analysis process that led the exclusion of 9 items. The 25-Item of the final Scale were grouped into five competences called emotional awareness, emotional regulation, social awareness, emotional self-control, and emotional creativity. The Social-Emotional competence scale represents a theoretical contribution in the field of Management, Education and Work Psychology because it was developed and validated from a theoretical-empirical basis considering the reality of the Brazilian culture.
resumo: O objetivo deste artigo é identificar as competências socioemocionais necessárias à ação gerencial no Instituto Nacional do Seguro Social (INSS). O estudo é de natureza exploratória e abordagem qualitativa. Foi realizado com 16 gerentes de uma das filiais da instituição localizada no Nordeste brasileiro. Para alcançar o objetivo da pesquisa, foram realizadas duas sessões de entrevistas em grupo, utilizando-se a estratégia de grupo focal. Foram identificadas e descritas cinco dimensões de Competências Socioemocionais (CSE) necessárias à ação gerencial: Consciência Emocional, Autocontrole Emocional, Regulação Emocional, Consciência Social e Criatividade Emocional. A principal contribuição do estudo está na identificação de CSE no contexto gerencial do serviço público brasileiro. Uma das implicações foi a proposição de uma escala de CSE para ser validada em um estudo quantitativo para a mensuração e o desenvolvimento de CSE em contextos profissionais. Palaras-chave: competências socioemocionais; gerente; INSS; serviço público; inteligência emocional.
This study investigated the combined correlational effects of motivation, emotional intelligence and human capital development on the job satisfaction of librarians in Nigerian public universities. A correlational survey research design was adopted. The study population consisted of 1,254 librarians in public university libraries in Nigeria, from which 923 were selected using simple random sampling. The research instrument used was a self-developed questionnaire. A response rate of 67.2% was achieved. Data were analysed using descriptive (percentage, mean, average mean and standard deviation) and inferential (ANOVA) statistics. The study revealed significant relationship among the combined contributions of motivation, emotional intelligence and human capital development on job satisfaction of librarians in public university libraries in Nigeria. It was concluded that contrary to general belief, job satisfaction level of librarians in public university libraries was high. It recommended that university library management should continue to promote values such as improved job satisfaction of its workforce.
