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Comparison between showrooming and webrooming [1]

Comparison between showrooming and webrooming [1]

Source publication
Conference Paper
Full-text available
The paper provides a concise outline of the main characteristics of showrooming and webrooming, which represent two of the current trends in customer behaviour resulting from the merger of the traditional and the digital channels into a new omnichannel retail trade reality. Marketing specialists expect that the rate of development of e–commerce wil...