Comments made by patients on the courtesy phone calls � .

Comments made by patients on the courtesy phone calls � .

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Context During the COVID-19 pandemic, restrictions were imposed on visits in hospitals in the province of Quebec, Canada in an effort to reduce the risk of viral exposure by minimizing face-to-face contact in order to protect patients, visitors and staff. These measures led to social isolation for patients. In order to reduce this isolation, CHUM (...

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Context 1
... types of ideas emerged from the comments made by patients at the end of the questionnaire: (1) the contribution made by these calls, (2) the limitations of this type of social support, and (3) the nature of these calls (Table 1). ...