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Chatbot dialogue with a user query and the chatbot response with links to relevant resources. The user asked what the limits for grading are, to which the chatbot described the grading limits. Clicking on any of the links redirects the user to the corresponding course page.

Chatbot dialogue with a user query and the chatbot response with links to relevant resources. The user asked what the limits for grading are, to which the chatbot described the grading limits. Clicking on any of the links redirects the user to the corresponding course page.

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Fig. 2. View of search results when typing "encrypted".
Fig. 3. Chatbot dialogue with a user query and the chatbot response...
Comparing the Utility, Preference, and Performance of Course Material Search Functionality and Retrieval-Augmented Generation Large Language Model (RAG-LLM) AI Chatbots in Information-Seeking Tasks
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  • Oct 2024
Providing sufficient support for students requires substantial resources, especially considering the growing enrollment numbers. Students need help in a variety of tasks, ranging from information-seeking to requiring support with course assignments. To explore the utility of recent large language models (LLMs) as a support mechanism, we developed a...
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Context 1
... the user typed in a query, the chatbot provided a response and potentially linked to material pages that were relevant to the query. Figure 3 shows the response to a user query "What are the limits for grading?". ...

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