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Combining existing knowledge of museum exhibition visitor experience with concepts of User Experience (UX), a model for Museum Exhibition User Experience (MEUX) is presented. The model was developed from research interviews and surveys with UK museum professionals and presents the museum exhibition experience from both museum and visitor perspectiv...
Contexts in source publication
Context 1
... a Visitor Perspective, the Exhibition Features form the Apparent Exhibition Character, which is mediated by both Affecting Factors and Motivations to produce Visitor Gains. Tables 1-6 below detail the key concepts that form the components of the MEUX Model. ...Context 2
... both Exhibition Features and the Intended Exhibition Character a definition for each component is provided, which demonstrates how the key facets of Hassenzahl's UX model is adapted to a cultural heritage context. Exhibition Features (Table 1) are made up of Content, Presentation, Functionality, and Interaction, as adapted from Hassenzahl's model. Here, Content is defined as "what is in the exhibition space," with Presentation detailing "how content is delivered in the exhibition space." ...Context 3
... first half of the survey tested the level of agreement from museum sector staff with the concepts presented under the Exhibition Features (Table 1) (n = 264) and Intended Exhibition Character (Table 2) (n = 262) headings of the MEUX model. Respondents were asked, using a 5-point Likert scale, how much they agreed with the series of statements presented. ...Context 4
... tables with Chi-Squared Test statistics were calculated, with significant results (p < 0.05) demonstrating that museum professionals and visitors were divergent in opinion. Results are reported below (Table 10), with eight of the thirteen Motivations statements, and fifteen of the seventeen Visitor Gains statements, being statistically significant. ...Context 5
... some instances, staff rated a statement's importance far more highly than visitors did, but for other statements the inverse. This is particularly evident when the rankings of statements by staff and visitors are compared (Tables 11 and 12). For example, the top motivation staff thought visitors came to exhibitions for, "because they are interested in the exhibition topic," ranked fifth for visitors, whereas visitors' second highest motivation for visiting, "to have a good day out," was ranked seventh by staff. ...Similar publications
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