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The purpose of this paper is to introduce a decision
support system to prioritize needs that are anchored in
an organization. We build on a systems-thinking
approach and develop a weighted additive index
which considers different viewpoints of organizational
stakeholders. First, we briefly review the literature
about identifying and prioritizing ne...
Context in source publication
Context 1
... identify needs for prioritization, we use Bewextra, a method which premises rely on systems thinking. Bewextra has been presented for the first time at the HICSS-47 conference and consists of three consecutive steps [7], [10] (see figure 1). The first step, 'Bewextra-Collect' uses a "learning from the future" approach to acquire satisfiers (reported ideas, dreams and wishes of participants) [59], [60]. ...
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Citations
... The latter (1) ensures the restructuring of the objectives of a system to reduce the harm that can be caused when important needs are not met. Kaiser et al [41] explained their approach of developing a DSS that aids in prioritizing needs to help in decision making for organizational learning. ...
... A mathematical model was developed to calculate the index of all the needs. The indexes ranged from 1 to 10 where 1 signify the least import or critical need [41]. ...
Several sustainable development indicators have been used to monitor and measure the progress of various countries. Several reports and data available about countries progress prove that development has not been equal in all regions. On the brighter side, the data can be used to inform decision making in areas that are experiencing deficiencies. In this research, a decision support system(DSS) is built to help governments and NGOs to properly choose projects that align with the needs of the people. We approached this research by utilizing Abraham Maslow’s proven psychological framework on the hierarchy of needs as the main criteria for choosing projects for sustainable development. The system ranks development projects based on the needs priority and how much it has been fulfilled. It ranks projects that meet an urgent need that is also lacking fulfillment higher than other project alternatives. The social progress index (SPI), a comprehensive open data that measures the social progress of counties were correlated to the needs indicated by Maslow’s Hierarchy. The needs were then used as criteria in the AHP decision analysis model to build a classic DSS to aid in selecting the most appropriate development project.
After having illuminated the foundational pillars both in theoretical and empirical terms, I synthesize the findings and derive conceptual principles of the Need Knowledge-driven Organization (NKDO). To pursue the common good of its stakeholders and achieve organizational sustainability and responsible outcomes, the NKDO capitalizes on shared stakeholder needs. The strategic focus on needs nurtures a new epistemological perspective on what unites stakeholders beyond their diverse stakes. For the NKDO to be effective, a specific form of knowledge, i.e., need knowledge, is necessary.
