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In 2008, Europe entered a deep recession causing the industrial production to drop by 20%. In an attempt to redress the situation, many strategies were set by industrials to gain market share. The construction sector, however, still struggles to secure a positive margin. Furthermore, this sector is known to be the least efficient in terms of indust...
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Context 1
... for the actual volume needed and no control and monitoring so that each process notifies the previous one of its current needs for materials. Toyota Production System (TPS) tries to create a continuous flow by eliminating of waste (Mudas) throughout the value chain. Waste is defined as every activity that adds no value to the client. Client could be internal (H.R., technical service, financial service, etc.) or external (in the case of outsourcing, another manufacturer or the consumer). The idea is to deliver what the client wants, when he wants it and in the right quality and quantity. In this perspective, seven types of waste are commonly recognized by the lean community (Liker & Meier 2005) : - Inventory: The idea behind having an inventory is t o be sure the production isn’t compromised. In a lean point of view, it means lacks continuous flow and process control. - Transport: unless the value asked by the client is transportation, transport (inward and outward factory flow as well as the flow inside the factory) should be minimized. - Motion: motion is more related to the flow inside the factory. Moving to grab or check materials could also be considered as a waste if not optimized. This means that the worker should find all the necessary tools in the right place and at the right quantity. - Waiting: waiting for work to be processed before handling or waiting for a worker to finish the task before taking it to the next phase is a type of waste. - Over-Processing: when the degree of involvement and time-s pend isn’t in line with customer demand, one would surely suspect an over-processing waste. This type of waste deals with over-sized equipment for instance or giving a product more sophisticated than required by the client. It also includes over-quality. - Overproduction: When the quantity required by the client isn’t what is produced, a waste is automatically generated. Even if the products will be sold or shipped later, a certain list of tasks is required to manage over-production, considered as a waste. - Defect (Non quality): the most obvious type of waste is defective products or service. A rework is generated and is considered as a non-value added activity. While Lean consists of improving performance at the operational level (Pool et al. 2011), it could also drive strategic decisions (Perez et al. 2010). Many research studied Lean implementation issues. In order to be fully grasped, Lean takes many years to be fully grasped and understood. That is why, a strategic move is needed to take all of its benefits. In addition, Lean management should also be inte grated into the company’s culture. Thus, an effort to understand how Lean principles could complement the company’s practices and way of doing business is critical to for a successful implementation. Toyota’s financial scores raised drastically after matur ing their new elaborated system. This achievement was recognized worldwide and lots of companies from different sectors, aeronautics shipping, etc. (Bhamu & Singh Sangwan 2014). For the construction sector, the reflection on how to integrate Lean management principles in construction was initiated by Koskela (Koskela 1992) where he discussed the application of new production philosophy to construction. He stated that information and material flows as well as work flows of design and construction should be identified and measured. In this perspective, he conceptualized the production process using the TFV model: 1) Transformation; (2) Flow; and (3) Value generation; flow is generated based on the value asked by the client through a series of transformation. An illustration of this model could: raw materials are transformed into a products, packed and delivered to the client. In construction, however, things start to get more complex: while manufacturing is a based on a large products quantities, more or less comparable in term of design, construction however, is unique at a certain level and is created in different location (not in a centralized location). In addition, many stakeholders are involved in a construction project and are different from one project to another. All those factors make it difficult to rationalize construction processes throughout project lifecycle. G. Howell and G Ballard (Howell & Ballard 1994) also contributed to LC genesis by stressing the crucial lack of collaboration. They noted that only half of the planned actions are performed on site per week. A collaborative system called Last Planner System® was then developed by (Ballard 2000) (Ballard 2000) to remedy this problem. Last Planner system is a collaborative production planning tool designed to improve collaboration among stakeholders in the construction industry. Since construction is a “people” business where different construction actors collaborate to design and construct, the LPS is an efficient way to foster communication in project team. LPS is based on 4 integrated planning elements presented in Figure 3: - Master schedule: provide an overall overview on project milestones, - Phase plan: called revers Phase Scheduling. It is based on a pull planning where stakeholders design the project in a reverse chronology. - Look ahead Planning: It’s a six week planning with constraint ...
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Citations
... The French market is more focused on this type of project delivery system (Dakhli & Lafhaj 2015). "Design/Build are repeaters. ...
Purpose
While many procurement systems govern the construction sector, Design/Bid/Build is still prominent among the French building actors. The research applies Lean thinking (via a Kaizen event) to the bidding phase of a building construction company in order to improve its bidding outputs.
Design/methodology/approach
The method used in this study is “Action-Research”. A two-month preparation phase was needed to prepare for the kaizen event. The results were based on an assessment conducted after 6 months of the Kaizen event. Performance was measured following selected indicators related to ‘Time”, “Economical Impact”, “Quality” and “Sustainability”
Findings
The Lean implementation had positive side-effects on the company’s organization and strategy as well.
Practical implications
The findings of this action-research project can be used to help researchers and practitioners assess the potential application of Lean in the bidding phase. It also provides insights into the importance of the cultural and existing practices for a successful Lean implementation
Originality/value
A few research projects investigated the application of Lean thinking in bidding since it is considered as a wasteful process. However, waste can also be organized. The research proves that bidding can benefit from Lean thinking.
... Dans le cas de notre recherche, "Conception / Appel d'offre / Réalisation" sont les coureurs. Le marché français est plus axé sur ce type de système d'exécution de projets de construction (Dakhli & Lafhaj 2015). C/R sont des répéteurs. ...
La théorie du Lean est une forme d’organisation et de management communément adoptée dans l’industrie manufacturière et qui a fait ses preuves depuis plusieurs décennies. Le Lean apporte une philosophie basée sur la chasse aux gaspillages et supportée par des principes traduits en méthodes opérationnelles à appliquer pour gagner en efficacité. Alors que la recherche de l’efficacité a toujours été d’actualité chez les constructeurs, le Lean Construction apporte une nouvelle forme d’organisation opérationnelle et managériale. La littérature sur le Lean Construction fournit et explique les principes du « Lean en industrie » pour gagner en performance. En revanche, un gap existe encore entre ces principes et leur application effective en construction. On explorera l’adaptabilité des principes du Lean tout au long de la chaîne de construction avec des cas d’application concrets. Le premier et le deuxième chapitre introduisent le Lean en promotion immobilière en mettant en évidence le combat que mènent la plupart des entreprises de construction pour assurer la livraison en temps et en budget de leurs projets et ainsi assurer la satisfaction du client. Le troisième chapitre illustre un cadre structuré d’application du Lean en Etude de Prix. Les chapitres 4, 5 et 6 investiguent le Lean en phase de « Construction » et en particulier la logistique chantier au travers la pratique du Kitting. Cette pratique émergente en construction sera liée à la théorie du Lean et le chapitre proposera un modèle d’implémentation du Kitting avec une application sur 3 chantiers-tests expérimentaux.
... In the case of the conducted research, "Design/Bid/Build" are the runners. The French market is more focused on this type of project delivery system (Dakhli and Lafhaj, 2015). "Design/Build" are repeaters. ...
Purpose
Compared to the manufacturing industry, Lean Six Sigma (LSS) lacks a clear methodology for its application in the tertiary service. One reason is the difficulties to assess information flow compared to physical flow. Indeed, the use of information flow as a process entry in the LSS method is not well investigated, mainly due to the difficulties in collecting adequate and sufficient data. The purpose of this research study is to investigate the application of LSS in the tertiary service, in particular, real estate development.
Design/methodology/approach
The paper is based on an action research methodology where LSS methodology is applied to solve client-dissatisfaction issue. One of its main causes is found to be the late delivery time. The work describes how the method was applied.
Findings
LSS is an adequate approach for making well-thought-out improvement in real estate development.
Practical implications
The work provides an implementation of LSS in real estate development. It also gives new insights into the LSS application in the tertiary service. The work also suggests practical recommendations and solutions to address the main challenges faced by real estate development.
Originality/value
Construction is governed by many processes that are difficult to identify and, even more, to assess. LSS helps identifying those which create real value for the client.