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Computers and information technology are commonly used to perform complex tasks more efficiently. Within information technology, two disciplines that are often used to assist businesses and other domains complete processes in a more efficient manner are workflow management and advanced case management. Workflow management is a discipline that is us...
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Context 1
... process will define the tasks to be completed; the order of the tasks; the rules which determine which tasks and what order are executed; and define any branching and merging that can occur during the execution of the process [33]. Figure 2.1 is an example of a process described using BPMN as defined by OMG [23]. ...
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... tasks in a workflow can be distributed to different resources, they will be able to execute those simultaneously, providing parallel task execution. Figure 2.2 is an example of a process that is split into sequential and parallel tasks. ...
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... tool will also prepare the processes for execution in the workflow management engines. Figure 2.4 shows the ICF process design tool called Process Designer which uses its own design and iconography for process definition 3 [36]. ...
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... 2.4 shows the ICF process design tool called Process Designer which uses its own design and iconography for process definition 3 [36]. Figure 2.5 shows the jBPM process designer tool which uses BPMN as the basis for its process design iconography and process definition 4 . ...
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Citations
... Workflow management (WfM) describes "the computerized facilitation or automation of processes" [14] that define, control, and coordinate the execution of tasks to reach a defined goal. To achieve the goal, systems ensure that flow of work is executed efficiently by ensuring that the right work is done by the right resource at the right time [14][15][16][17][18][19]. The system should also allow for tasks and work to be completed in parallel, also increasing the efficiency of the system and its users. ...
... Adaptive case management (ACM) offers an alternative to, or perhaps a superset of BPM capabilities through a more flexible set of tasks that make up the case. These tasks can be simple todo lists or can be full-fledged workflow processes [19]. What differentiates ACM from BPM is how these tasks are invoked, with ACM starting processes based on previous decisions or information stored in the case itself. ...
As healthcare and care management is a people-centric endeavor, the processes and workflows involved are ripe for efficiency gains. One historic business approach to streamlining processes is using workflow or business process management systems and techniques. A process is defined as a set of steps, or tasks, that are undertaken to get something done. In business, processes are typically divided into core and support processes, with core processes being the primary value creation processes while support processes are there to allow the primary processes to be complete. A similar division of healthcare processes exists involving organizational and medical treatment. Within these classifications are several subcategories of processes that tend to split along complexity and repeatability lines. Business process management has a similar division of processes, called production processes and knowledge-intensive processes. Over time, two different approaches to handling these processes have evolved: workflow management systems and adaptive or dynamic case management. Given how the split in business processes parallels the separation in health care processes, we argue that workflow and case management techniques and tools can efficiently solve similar problems in the health care domain. This paper provides a comparative analysis of the classical workflow-systems versus case-management techniques. To illustrate their specific advantages in a practical way, we demonstrate how they can or have been applied to sample processes, such as radiology, telehealth management, and care coordination.
... Works by Russel, et al. [10]- [14] describe a number of patterns around execution, work handling, and parallelism that provides a foundation for evaluating and managing the process itself. These execution patterns compare [15] to parallel processing patterns, such as those from Keutzer [16]. ...
Implementing business and technical processes requires coordination between technical implementation teams, business representatives and stakeholders. There have been a number of approaches proposed and described that attempt to simplify the process by either providing technical implementation details or by applying a form of functional decomposition to derive the steps. While useful, these approaches fail to adequately convey the fundamentals of the processes they are describing. This paper describes a novel approach to achieve this goal through three key criteria: initiating event, the goal, and the desired outcome, resulting in a new method of describing processes. Combining these three elements together will result in three basic classifications for all business processes which can be used to more rapidly describe and implement business processes.