In theory 'transparency' which is one aspect claimed for e-government in its form of open government. However the recent refusal by the UK coalition to reveal its risk register for the Health ServiceIn theory 'transparency' which is one aspect claimed for e-government in its form of open government. However the recent refusal by the UK coalition to reveal its risk register for the Health Service reforms indicates that all these things are dependent upon open processes and systems and nothing to do with technology.

I am looking for service oriented models please!

I came across some when I was doing my research I suggest that you read first the following: Henriksson, Anders and Yi, Yiori and Frost, Belinda and Middleton, Michael (2006)I came across some when I was doing my research I suggest that you read first the following: Henriksson, Anders and Yi, Yiori and Frost, Belinda and Middleton, Michael (2006) Evaluation instrument for e-government websites. In Proceedings Internet Research 7.0: Internet Convergences, Brisbane, Queensland, Australia. Advancing E-Government performance in the United States through enhanced usability benchmarks by David L. Baker Evaluation of ArabMunicipal Websites by Hana Abdullah Al-Nuaim Electronic municipality as an alternative, complement, or development of traditional municipality Current State of e-Government in Slovenian Municipalities by Mateja Kunstelj and Mitja Dečman Then undergo a systematic review of what has been published in order to determine the criteria first and then develop a model if there is no international model. In Baker you will find a suggested model for e-government websites. Then you can add additional criteria which are specific to municipality websites. I am working on a similar study but my population is Omani Ministries Websites.

Thanks for reports

I should see my blog - http://greatemancipator.com/2010/06/08/researching-digital-government/ - where there's a link to 3690 references on e-government. I'm sure you'll find at least one inI should see my blog - http://greatemancipator.com/2010/06/08/researching-digital-government/ - where there's a link to 3690 references on e-government. I'm sure you'll find at least one in there... Mick http://greatemancipator.com