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ABSTRACT: This paper presents preliminary results in an experi-ment to test if high involvement of clients in model de-velopment leads to greater single-loop learning than low involvement. The attitudes towards several as-pects of managing the queuing at a fictional A&E department of a random sample of participants were measured. For example, the participant's attitude to-ward pushing the utilisation of A&E resources to their maximum is measured. Thirty two business under-graduates were randomly assigned to one of three conditions: model development, model development with limited experimentation and model reuse. Atti-tudes were re-measured after completion of the exper-iment. Preliminary results suggest that the extra cost and time associated with model development can be beneficial for changing management attitudes. This is an important contribution to the theory of creating action through a simulation intervention, as attitude change is empirically and theoretically linked to be-haviour.
Proceedings of the Operational Research Society Simulation Workshop. 01/2010;
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ABSTRACT: The construction of generic models and their validity when reused has received much attention in the DES literature. This is with good reason as rapid deployment of a generic model can reduce time, effort and cost of a study. On the other hand the utility of model reuse as an aid to decision making has had little exploration. This is an area that should be considered as the literature on learning from just simulation model use provides contradictory evidence on its effectiveness. This paper proposes that development of models with some client involvement has alternative benefits to reusing a model: improved learning and understanding for clients. To explore this proposition an experimental design to compare how model reuse and model development affect learning in DES studies is presented. Some preliminary thoughts, based on pilot experiments, on the client process of credibility assessment and understanding of resource utilisation are discussed.
Proceedings of the 2009 Winter Simulation Conference, WSC 2009, Hilton Austin Hotel, Austin, TX, USA, December 13-16, 2009; 01/2009
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Proceedings of the 2008 Winter Simulation Conference, Global Gateway to Discovery, WSC 2008, InterContinental Hotel, Miami, Florida, USA, December 7-10, 2008; 01/2008
