Publications (2)0 Total impact
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Conference Proceeding: Cultural Dimensions and CRM Systems Implementation: A Preliminary Framework.
Connecting the Americas. 12th Americas Conference on Information Systems, AMCIS 2006, Acapulco, México, August 4-6, 2006; 01/2006 -
Conference Proceeding: Potential Impact of Cultural Differences On Electronic Customer Relationship Management (eCRM) Systems.
10th Americas Conference on Information Systems, AMCIS 2004, New York, NY, USA, August 6-8, 2004; 01/2004