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Agile Processes in Software Engineering and Extreme Programming - 12th International Conference, XP 2011, Madrid, Spain, May 10-13, 2011. Proceedings; 01/2011
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Agile Processes in Software Engineering and Extreme Programming - 12th International Conference, XP 2011, Madrid, Spain, May 10-13, 2011. Proceedings; 01/2011
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Human-Computer Interaction - INTERACT 2011 - 13th IFIP TC 13 International Conference, Lisbon, Portugal, September 5-9, 2011, Proceedings, Part IV; 01/2011
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ABSTRACT: This paper offers context and culture elicitation in an inter-cultural and multi-disciplinary setting of ICT design. Localised
usability evaluation (LUE) is augmented with a socio-technical evaluation tool (STEM) as a methodological approach to expose
and address issues in a collaborative ICT design within the Village e-Science for Life (VeSeL) project in rural Kenya. The
paper argues that designers need to locally identify context and culture in situ and further explicate their implications
through the design process and at the global level. Stakeholders’ context, culture, decisions, agendas, expectations, disciplines
and requirements need to be locally identified and globally evaluated to ensure a fit for purpose solution.
KeywordsContext and culture-usability evaluation-socio-technical evaluation-DUCE-STEM-face negotiation theory-inter-cultural-multi-disciplines
03/2010: pages 46-56;
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Proceedings of the 5th Nordic Conference on Human-Computer Interaction 2008, Lund, Sweden, October 20-22, 2008; 01/2008
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Designing for Global Markets 5, IWIPS 2003, Fifth International Workshop on Internationalisation of Products and Systems, Where East meets West, Berlin, Germany, 17-19 July 2003; 01/2003
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Human-Computer Interaction INTERACT '03: IFIP TC13 International Conference on Human-Computer Interaction, 1st-5th September 2003, Zurich, Switzerland; 01/2003
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Human-Computer Interaction: Ergonomics and User Interfaces, Proceedings of HCI International '99 (the 8th International Conference on Human-Computer Interaction), Munich, Germany, August 22-26, 1999, Volume 1; 01/1999
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Designing for Global Markets 1, IWIPS 1999, First International Workshop on Internationalisation of Products and Systems, Rochester, New York, USA, May 20-22, 1999; 01/1999
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Human-Computer Interaction: Ergonomics and User Interfaces, Proceedings of HCI International '99 (the 8th International Conference on Human-Computer Interaction), Munich, Germany, August 22-26, 1999, Volume 1; 01/1999
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Human-Computer Interaction, INTERACT. 01/1999; 99:630-636.
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Human-Computer Interaction, INTERACT '97, IFIP TC13 Interantional Conference on Human-Computer Interaction, 14th-18th July 1997, Sydney, Australia; 01/1997
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Design of Computing Systems: Social and Ergonomic Considerations, Proceedings of the Seventh International Conference on Human-Computer Interaction, (HCI International '97), San Francisco, California, USA, August 24-29, 1997, Volume 2; 01/1997
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People and Computers XI, Proceedings of HCI '96; 01/1996
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Proceedings of the 1996 international conference on Methods Integration; 01/1996
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Human-Computer Interaction, INTERACT '95, IFIP TC13 Interantional Conference on Human-Computer Interaction, 27-29 June 1995, Lillehammer, Norway; 01/1995
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ABSTRACT: In this paper we present a process model for developing usable cross-cultural websites. Compatible with ISO 13407, the process model documents an abstraction of the design process focusing on cultural issues in development. It provides a framework in which a variety of user-based and expert-based techniques for analysis and design are placed within the life-cycle of website development. In developing the model, we relate practical approaches to design with theories and models of culture and discuss the relevance of such theories to the practical design process. In particular we focus on four key concerns: how an audit of local website attractors can inform the design process; the concept of a cultural fingerprint to contrast websites with the cultural needs of local users; the problems associated with user evaluation; and cross-cultural team development. We then show their relation to our process model. We conclude by summarising our contribution to date within the field.
Interacting with Computers.
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ABSTRACT: The Logical User Centred Interface Design (LUCID) method has been shown to provide a development approach which is both user-centred and which, with respect to selected usability criteria, leads to the identification of the optimum interface. Previously published evidence has focused on factors internal to the design of the interface itself. In this paper, the authors show how Taguchi techniques for total quality management, which are integrated within the method, can be extended to analyse external factors such as diversity within the user groups of shared interfaces. Application of the method to global, international and local interfaces is discussed.
Interacting with Computers.
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ABSTRACT: This paper addresses the problems involved in the progress through evaluation and redesign from one interface prototype to the next stage of development. An approach is proposed based on situated action techniques for the early identification of user interface issues and their translation into design factors that lead to design improvements. The approach can be used within parallel prototyping or iterative development. Situated action is increasingly popular for the participative identification of user requirements for information systems and is usually implemented at an early stage in systems development. In contrast the most frequently used method for user participation within detailed interface design is within iterative user-based evaluation which is often performed relatively late in the development. The method described involves linking developer–user contextual evaluation sessions, where developers observe user's responses to an interactive prototype, and team evidence analysis sessions, where a group of designers work together to derive design decisions with the evidence collected from the users. The proposed method is tested in an experimental design. The proposed techniques provide a rich source of user evidence that can be brought to bear on the enhancement of prototype user interfaces. The study also showed how team working within a group of developers is important to effective design.
Interacting with Computers.
