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ABSTRACT: Managing decision knowledge or expertise from domain experts is one of the most exciting challenges in today’s knowledge management field. The nature of decision knowledge in determining a firm’s financial health is context-dependent, intangible, and tacit in nature. Knowledge-based systems (KBS) have been recognized as a successful paradigm for managing financial decision knowledge attributed to possessing capabilities of reasoning and enhancing the consistency of decision-making. However, most present KBS adopt rules as the knowledge representation scheme, which cannot express the expert’s knowledge construct systematically when dealing with more numerous and disordered knowledge connotations. In addition, the standalone nature of the systems hinders them from deploying onto heterogeneous platforms and cannot accommodate to the emerging Web-enabled environment. To reduce these flaws, this study proposes a frame knowledge system in which the structural and procedural decision knowledge is encapsulated so that unnecessary interference can be avoided. A protocol analysis, before encapsulation, is conducted to elicit the tacit and unstructured knowledge from a senior CPA we cooperated with. The deployment and Web enabling issue is tackled by using Jess and Java interoperable computing. With these combined, it is possible to prompt the understandability, accessibility, and reusability of KBS. The effectiveness of the proposed system is validated in supporting the expert’s decision-making by conducting an empirical experimentation on 537 companies listed in the Taiwan Stock Exchange Corporation.
Expert Systems with Applications. 01/2008;
Expert Syst. Appl. 01/2006; 30:772-782.
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ABSTRACT: The commencement of the Basel II requirement, popularization of consumer loans and the intense competition in financial market has increased the awareness of the critical delinquency issue for financial institutions in granting loans to potential applicants. In the past few decades, the scheme of artificial neural networks has been successfully applied to the financial field. Recently, the Support Vector Machine (SVM) has emerged as the better neural network in dealing with classification and forecasting problems due to its superior features of generalization performance and global optimum. This study develops a loan evaluation model using SVM to identify potential applicants for consumer loans. In addition to conducting experiments on performance comparison via cross-validation and paired t test, we analyze misclassification errors in terms of Type I and Type II and their effect on selecting network parameters of SVM. The analysis findings facilitate the development of a useful visual decision-support tool. The experimental results using a real-world data set reveal that SVM surpasses traditional neural network models in generalization performance and visualization via the visual tool, which helps decision makers determine appropriate loan evaluation strategies.
Expert Systems with Applications. 01/2006;