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ABSTRACT: Identifying, understanding and explicitly involving values and cultural aspects of stakeholders have been regarded as a challenge in the design of interactive systems. There is still a lack of principled and light-weight artifacts, methods and tools for supporting designers in this task. In this paper we propose two artifacts for supporting designers in making explicit both stakeholders’ values and system’s requirements taking these values into account. A case study reports the use of the artifacts in the design of seven prototypes of applications for the Brazilian Interactive Digital Television. The artifacts showed to be promising for supporting designers in the complex scenario of designing value-oriented and culturally aware interactive systems.
14th International Conference on Enterprise Information Systems (ICEIS 2012), Wroclaw; 06/2012
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ABSTRACT: Cultural aspects, such as values, beliefs and behavioral patterns influence the way technology is understood and used, and the impact it may cause on the environment and on people. Social software is a growing reality worldwide, while the interaction design of this kind of systems is still a challenging task due to the lack of artifacts, methods, tools and even theories for supporting designers in dealing with subjective and contextualized issues, such as the cultural ones. In this paper, we present a culturally aware artifact named VF4SS that can support designers in a requirements clarification activity. We demonstrate how it can be used for dealing with cultural issues in an explicit way, suggesting a practical guide to support designers in this task. We draw on Organizational Semiotics and on building blocks of culture to ground our discussions and situate them in a practical context related to the development of social software for professionals of the Special Education field.
International Journal of Digital Society (IJDS). 03/2012; 3(1):590-599.
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IJISSC. 01/2011; 2:16-35.
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ABSTRACT: Taking part in a social software is a growing reality worldwide, while the interaction design of social software is still a challenging task due to the lack of third HCI paradigm artifacts, methods, tools and even theories for supporting designers. In this paper we present an artifact for the requirements clarification activity, and suggest some activities in order to guide designers to take cultural issues into account. We situate our discussions in a practical context related to the development of social software for professionals of the Special Education field.
International Conference on Information Society (i-Society 2011), London, UK; 01/2011
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Online Communities and Social Computing, Third International Conference, OCSC 2009, Held as Part of HCI International 2009, San Diego, CA, USA, July 19-24, 2009. Proceedings; 01/2009
