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ABSTRACT: This paper outlines the design and ongoing development of the Citizen Information Network (CIN) which shall make the information available to meet the growing demands from citizens in the information age for better orientation about services by public administration and self-organized initiatives as well as for better communication among citizens about community affairs. Multimedia technology offers new opportunities, but there are complex problems to solve, in particular with regard to data structure and data logistics, and interactive user-interface design for casual users. The CIN enables users to get information made of text, photo, picture, voice, and video elements in a multimedia kiosk, to search the demanded actual information via a full-text retrieval from the frequently updated database. Original features of the approach of Bremen concern a public-private partnership and cost-sharing between a tourist and a citizen information system as well as a technical open client server ...